One Body LDN Avis 

Avoid Onebody at all costs. They took my booking fees, but when I needed to reschedule, their online system wouldn't let me do it. When I finally got through to ask for help, I was flat-out told it wasn't possible.Elaine Paclibar who the main customer service person, has the worst possible customer service skills. I have to explain same problem every time and she keep saying that I can resolve online when their system does not let me book.

Since then, I have sent multiple emails trying to get this sorted out, and they have completely ignored every single one. They have no phone number listed anywhere, making it impossible to speak to an actual person.

It seems they only care about collecting money and getting positive feedback, but as soon as there is an issue, they go completely silent and offer zero customer support. They lie to customers and refuse to resolve legitimate problems. Save your time and money and go elsewhere.

Good physiotherapy but the company itself is wildly dodgy. There is NO WAY to contact them if you run into issues - a complaint form on their website that seems to go nowhere, but no email address, no phone number, you can't message them on any social media. Frankly, it feels quite suspicious - why are you so desperate to avoid speaking to your own customers? I had a glitch on their website when trying to book a follow up appointment and despite trying every way I could to reach out to OneBody, I didn't get any resolution so I simply didn't book the appointment. I'll look for a more customer-focused, human and genuinely accessible physiotherapist.

I had a wonderful first-time experience with Shaili. She guided me through the exercises I needed to strengthen and stabilise my ankle, as well as improve and restore its full range of motion. She was very supportive throughout the session and explained everything clearly, which made me feel comfortable and confident.
The service was fantastic, and I’m now excited to continue working with Shaili and get started with my ankle rehabilitation programme. I’m looking forward to making progress with my recovery!

Drashti from elephant & castle is great and has really helped with teaching me exercises and massage for relieving my daily pain. Would highly recommend. Only thing is that if you’re running late or anything there’s no way to contact the physiotherapist.

She's a good physiotherapist; she understands your physical problem from the start and helps me a lot to recover.

Mo is a great human being, as well as a physiotherapist and healthcare professional. Honest, clear and empathetic with his treatment and suggestions to keep building on the work outside of the practice, I am in far better shape now than before and keenly understand what my body needs to stay fit and mobile.

Good speedy treatment and appointment availability

Staff are kind and professional

The full price cost is high but lots of offers for cheaper sessions once you're signed up. I've had good experiences with physios here

I have had good experiences with One body. Particularly Rosni in Farringdon who has provided running specific recovery and rehabilitation. Also there’s a good gym in the Farringdon centre.

i had a great experience getting help with neck pain, with sessions that released the pain and then exercises to help re build strength i feel alot better

I've been to two locations in Holborn and Moorgate and both times the physios were friendly and attentive and skilled. Very much recommended

Love the convenience of Victoria one body, and therapists are top top, very knowledgeable and invested in my healing!

Excellent!

I’m really happy with my experience with Pragati. She is extremely professional and you can really tell that she knows what she’s doing. The sessions can be painful at times, but I genuinely feel they are making a difference and I’m already noticing a lot of improvement. I feel in very good hands with her and would definitely recommend her!

Schweta was fantastic. Able to give great attention and relief in a short amount of time. My glutes had been aching after some hiking and I didn't know if I should book a massage or try One Body. I went back several times for maintenance and it's also really helped the pulling on my lower back

Great knoweldge and enthusiasm shown by Kristen to get me on the road to recovery.
Simple and easy to book in also.

Professional modern physio service with competitive pricing. They also offer regular promotions to help keep the cost down