One Legal | An InfoTrack Company Avis 

442
•
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Customer service experience was absolutely terrible. It was insulting. They refused to answer any questions as simple as what is my order number. Run from this service. The worst corporate and... Voir plus

Noté 1 sur 5 étoiles

I submitted court forms online and they were rejected by the court. Tried again and rejected again. Apparently there is very specific formatting and upload requirements that aren’t highlighted d... Voir plus

Noté 1 sur 5 étoiles

They do not generate a proof of service when e-filing this is a basic thing that multiple other e-filers provide. When I talk to support they blamed it on rules of court but could not point me to an... Voir plus

Noté 1 sur 5 étoiles

Horrible SERVICE! You DO NOT want to use their services. THEY ARE VERY UNORGANIZED. They created second case numbers on multiple cases due to their incompetence. They promise resolution and keep you o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques

Écrit par l'entreprise

One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

442 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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Tous les avis

(442)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

You Are Always There

Your organization is always there and ready to assist. You do not even have to be rated I feel because you always do such a fine job.

12 février 2020
Avis spontané
Noté 5 sur 5 étoiles

I love One Legal

As a litigation legal secretary I use One Legal a lot. It gives me peace of mind to know that once I upload a document(s) to One Legal that it will be timely filed. Additionally, One Legal excels at communicating with customers. If they have a question they will contact the individual to clarify the question. Finally, One Legal also offers webinars so that legal professionals can stay up to date with the constantly changing court rules.

16 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

I have used your company for several…

I have used your company for several years, and I find your service to be impeccable. Once I turn something over to you, I stop worrying about it -- knowing that it will be handled professionally, accurately and timely. It's one less worry -- and in this profession, one less worry is priceless.

14 janvier 2020
Avis spontané
Noté 1 sur 5 étoiles

One Legal is now terrible

One Legal is now terrible. I have used One Legal for many years, but no more. While they used to be very good, my experience of them now is just incompetence. They failed to serve an important service on time - and then NOBODY could tell me what went wrong. SO NO MORE SERVICE!
I decided to give them one more chance on just e-filing (what could go wrong) and they screwed it up AGAIN. Some halfwit decided these new papers were just like the old papers (the papers which they failed to serve) and did not file them - even though they were different papers for a different hearing date. DO NOT USE if the filing is important.

14 janvier 2020
Avis spontané
Logo de One Legal | An InfoTrack Company

Réponse de One Legal | An InfoTrack Company

Hello Jon,

We are so sorry to hear that you had issues with our services. This is not the experience we want for our customers, and we are working to address the problems based on the feedback we have received.

We will be passing on these comments to the rest of our team. If you would like to follow up to discuss any details further, please feel free to email us at feedback@onelegal.com.

Thank you for taking the time to share.

Regards,
The One Legal Team

Noté 5 sur 5 étoiles

One Legal has been both professional…

One Legal has been both professional and communicative when I first started e-filing. I work with a one attorney busy law firm, with a small margin for error, and when I called with questions or concerns, they walked me through it easing my concern and the documents were filed promptly and mistake free, but most importantly, not rejected by the e-filing window. They made the transition from paper filing to e-filing simple and easy. Thank you One Legal for your patience. I am proud to say that I do not call anymore with questions or concerns. I am a confident e-filing pro who even assisted other sole practitioners with their e-filing.

10 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Best service EVER!

Best service EVER!

One Legal is a time saver and worth every penny!!! Save yourself the aggravation of driving to the courthouse, paying stupid prices to park, and then waiting in line with the dregs of society. Let ONE LEGAL file for you!! It’s money and time well spent! Thank you ONE Legal for letting me save my vacation days for real vacations and not to stand in line to file motions!

10 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Great follow up

Great follow up, even when subpoena’d party kept making excuses. And no extra charges even though I know it took them more time to obtain the docs! Highly recommended. Well worth the expense, even when on a budget!

8 janvier 2020
Avis spontané
Noté 4 sur 5 étoiles

I had one issue where the pleadings…

I had one issue where the pleadings were e-filed separately
and were rejected twice, and I was charged both times, but
it was minor. For the most part, I feel I can rely on One Legal
to get it right the first time. I do rely on your company and am
well satisfied.

Barbara Brunner

8 janvier 2020
Avis spontané

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