Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I placed an order of 18 boxes of laminate planks. The ordering process was easy, and my shipment expectations were managed well. Three of the boxes on the delivered pallet were damaged. I contacted c... Voir plus

Noté 5 sur 5 étoiles

Ordered slimtrim and it matched my Coretec floors perfectly!!! The product was also much more affordable than what I could order locally!

Noté 5 sur 5 étoiles

Exact product in stock, shipped fast, and at a reasonable price. Packaging was also great for a large and breakable transition strip (8 feet by 2 inches). Arrived in perfect condition. Good email c... Voir plus

Noté 5 sur 5 étoiles

Unfortunately there was a serious breach in the company…. I understand completely. I felt so fortunate the small delivery truck made it to me ! The delivery man was so helpful! I love the flooring,... Voir plus

À propos de l'entreprise

  1. Magasin de revêtements de sol

Écrit par l'entreprise

Since 2012, OnFlooring makes online flooring shopping easy & honest. Premium floating floors from Mohawk, Forbo, Pergo + more trusted brands. No high-pressure sales, just competitive prices with automatic volume discounts. DIY-friendly click-together flooring with Uniclic system. Nationwide delivery via advanced logistics. AccuQuote cart includes all project essentials: flooring, underlayment, transitions & accessories in one streamlined purchase. Plus we offer over 30,000 transition molding strips and trims that are custom-made and precisely color-coordinated to match most major flooring brands, such as Karndean, Mannington, Armstrong, Mohawk, Shaw, COREtec, Happy Feet, Forbo, Southwind, and more. Our trim selection includes end caps, t-moldings, stair noses, treads, and returns, quarter rounds, reducers, and multi-function options.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

517 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Very poor quality transition strips

Very poor quality transition strips. Super thin piece of printed vinyl glued to a piece of particleboard - barely adhered and already peeling in some places, scratches easily. I bought these transitions to match my CoreTec flooring thinking it would be easier than ordering through my local distributor. Much worse quality than if I had just bought a close enough match available at a box store. Wildly overpriced at $50 for a 96” piece of garbage.

5 juillet 2023
Logo de OnFlooring

Réponse de OnFlooring

Christopher, You may contact us here: https://onflooring.com/contact and we will be happy to address your concerns.

Noté 5 sur 5 étoiles

Excellent product

Excellent product! Matched my floors perfectly. I called to ask a question and the guy I talked to was super friendly and helpful.

7 juillet 2023
Noté 4 sur 5 étoiles

"Chat" was a quick response and…

"Chat" was a quick response and provided the answer that I needed. Shipping was prompt. Product was what I expected -- based on the description provided -- and filled the need appropriately

7 juillet 2023
Noté 5 sur 5 étoiles

Fabulous service from OnFlooring

Fabulous service from OnFlooring. Couldn’t have been better. Very responsive. Very helpful. Challenges were no problem. Great price too! Would definitely buy again from OnFlooring. Thank you very much for all your assistance!

5 juillet 2023
Noté 4 sur 5 étoiles

Few issues short of five stars

Product arrived quickly and was just what I needed. Can’t give five stars for two reasons. First, shipping cost of $30 on a $60 part is excessive. I thought it might be because product was coming across country but product was actually shipped from in state address so distance argument doesn’t fly. Second, the cutting tool that came with the trim strip was flimsy and the blade bent almost immediately. I was able to bend it back just enough to finish the job before it broke. Don’t know what I’ll need to use on other 2/3 of trim strip if and when I need it.

3 juillet 2023
Logo de OnFlooring

Réponse de OnFlooring

Hi Mike. Thanks for the review. Transitions strips are around 7-8 FT long - they fall into the over-size shipping rate for both UPS and FedEx.

Noté 5 sur 5 étoiles

Pleased

Spent a lot of time on-line looking for a match to our existing LVP. OnFloor had want we needed at a great price and very reasonable shipping rate. The communication from start to finish by email or phone was excellent! The backorder issue was getting a little frustrating but I understand still a common problem. The shipping carrier was equally very good, the emailing and phone communication was great!

17 mai 2023
Noté 3 sur 5 étoiles

When we return the product 25% price…

When we return the product 25% price cut is too much

11 mai 2023
Logo de OnFlooring

Réponse de OnFlooring

Our restocking fee is equivalent or better than all of our online competitors and is the customary percentage for the flooring industry. This percentage is prominently displayed on on the return policy: https://onflooring.com/returns

Noté 2 sur 5 étoiles

Mark in your customer service dept was…

Mark in your customer service dept was a savior For this order. Losing a 1000lb order is not easy but fortunately Mark made it right albeit an ugly experience picking up the order myself

14 mai 2023
Logo de OnFlooring

Réponse de OnFlooring

Hi John,
Moving is a stressful time, so we are glad we could come up with a mutually agreed upon solution. Yes indeed, YRC freight did lose your 1000LB shipment. As soon as we found out about this, we immediately offered you a 100% refund or we offered to arrange an alternate method for you to get your flooring in time for your move. This did necessitate you having to pick up the flooring yourself, but we did refund the shipping charges from the original shipment to compensate for this inconvenience. Thanks for your patience and for your business.

Noté 5 sur 5 étoiles

Great Job! If need arrises, I'd use again.

I had a great experience with OnFlooring. My product arrived as expected and timely. If I were to make any improvements to my experience, it would have been to notate that pick up is behind the building. As I am not accustom to just driving into someone's business yard, it took me a little time to determine it must be meant to be to drive through the gate.

14 avril 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus