Onlineorchards Avis 177

Do NOT Trust Online Orchards.
They disregard contacts when they make their continued errors. BEFORE we knew how low they were rated we stupidly ordered from them .... What A WASTE OF MONEY!
We received Dead Trees, Dead Plants, Dead Bushes, some were broken up, some missing the dirt that was at the other end of the box because they do NOT contain the containers in a plastic bag or anything else. And they do NOT give refunds even though you begin asking from the moment of receiving your shipment. Oh we sent the requested pictures over and over and over and still NO refund!
THANK GOD we found Fast Growing Trees that send Alive, Beautiful, and much better priced LIVE plants.

I ordered a Lapins cherry tree and as other reviewers have stated, received a very poorly grafted, horribly cut back to nothing sad little stick of a tree. It is as described a 3’ tree that at one point may have been 6’. It arrived two weeks late and was immediately planted and cared for exactly as directed and has never shown anything but wood drying up. Don’t waste your money, go to a real nursery and a what you pay for. What a scam.

Ordered 2 apple trees - Fuji and Honeycrisp... Both came in a timely fashion however, there was no growth on either. I followed the planting instructions and almost 2 months later, nothing but 2 dead trees. I have tried, time & time again, to get in contact with Online Orchards but have yet to hear a word. They are an LLC, which means they are protected and they know this. I've contacted the BBB, but this will be no good either. Do yourself a favor and do better than I did - make sure you research first.

Ordered a tree showed up dead. After five days they emailed me and said they would send me another one after I sent the multiple pictures of the dead tree. They sent me a branch, and now there are refusing to refund my money for sending me a branch that was broken when it showed up. on the website it specifically says tree I did not order a graft and that’s what they’re claiming I did.

Ordered a cherry tree in May, planted and cared for it according to instructions, and it is already dead.

They sent me a half dead tree I sent them a picture of it, I planted it anyway about a month later it died I've emailed them countless times no answer back I ordered three trees one was a burning bush that died I ordered a Autumn Blaze maple $35 notice that it looked different from my other Autumn Blaze maple come to find out it is a Norway maple. One of the other trees is a purple lilac bush it grew a little and now it's at a standstill I'm wondering if it's going to make it these were bare root. Customer service sucks I would not recommend this company to anybody sounds like my review is a lot like all the other reviews on here they suck.

I bought a bare-root Bartlett pear tree from them last fall, and planted it according to instructions. Unfortunately, It was dead; never sported a single leaf this spring. I took a couple of photos and sent these to them. The tree still had their tag on it, which you could see in the photos. No response. I sent another e-mail, and eventually heard from them. They said they had no record of selling me the tree, and needed to know the order number. That may have been on the box it was shipped in, which went into the recycle bin eight months ago. I've written a few more times, and have no response to any of those e-mails. If I were you, I would never buy anything from this outfit. If I could rate them "zero stars," that's all they deserve.

Planted the pear tree ali with stark brothers . Orchards trees r very poor quality tree . Waited one month dig it out it was all dead where stark brothers is flourishing . Please don’t buy from orchards on line

They send the wrong item and then ignore your emails. They finally sent a refund so they get a star back, but that was only after I threatened reviews like this.

I ordered 2 bare root trees..the almond tree was pruned back so poory..the branches were dead...the mountain ash...i nursed into having leaves..nope..it was a poplar . Sure , I got a refund..after wasted time and efforts - dont waste money on them

Trees are dead and they won't respond to emails.

This a scam company. You have NO WAY other than Facebook and email to contact them. I emailed and haven’t ever heard back. Posted multiple times on Facebook and still crickets. They sent me a dead tree. Still dead. Garbage money tossed out.....

I ordered 2 apple trees and both were dead its been 3 years never got any apples, i will report to better business and put them on yelp they are crooks i want my money back and the fcc when im done with them they won't be able yo sell anymore trees

They were less expensive than other suppliers, but I ordered 3 items and one (pear tree) arrived almost dead and not packaged as described, one half dead (apple tree, jury still out), and one in fine condition, but smaller than expected. Tried to contact customer care twice and received no response.

Online orchards sent me two near dead cherry trees. They were butchered and only had a small hint of one bud on each plant. I planted them perfectly as I was a professional landscaper. I have them a year, they are dead. I emailed them 4 times, no response. Company seems like a scam to me!!

I purchased a winesap apple tree last fall from On-line orchards. The tree arrived with the roots dried. I soaked the tree and planted and as I suspected, it's dead. I contacted customer service a week ago and have heard nothing. Don't be fooled by the decent prices. Stay away!

they poorly packaged my trees and broke all the stems before I even got them. None were the height advertised. I am a licensed arborist and was extremely disappointed.

Dont even bother buying, their prices arent even reasonable let alone a good deal for a crappy product.

I ordered 7 green velvet boxwood shrubs. I received 6. I've sent multiple emails to request the 7th be shipped or credited. I have not received a response in almost 2 weeks. There is no phone number associated with this business. I have no choice it appears but to eat the $24.95 item I ordered and didn't receive. I wish I had seen the other poor reviews before I placed my order as there are many other online nurseries I could've given my business to.

I ordered a peach and a Nectarine tree. One arrived with some leaves that quickly fell off after I planted them in large pots. I replanted in the spring but they looked dead. after a month in the ground, they never leafed out. I checked and both were dead. I sent several emails to theis company but never got a response. I will never do business with this company again.