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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very quick and easy, had financial problems in the past but this wasn’t taken into consideration, thank you. Lovely welcome email shortly after, looking forward to receiving my card.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Apps is straightforward and easy to understand. Informative, a question in my mind has been answered before I ask. Navigation tools are easy to use. I got immediate results too. JhenDkin

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have the omno credit card and it is good to build your credit but once the 37% apr hits it gets tough.I have another card but could not do a balance transfer on it to clear my omno card.i have froz... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What can I say? I applied online, received an answer and credit limit in 2 minutes. This is my first experience with them and hopefully it will continue to remain positive.

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

Onmo is one of the UK’s newest credit card account providers. We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. Our app puts you in control of your spending and payments so you can understand exactly where your money's going, freeze your card, and set reminders - in one place. Find out more: https://onmo.app/


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(5 949)

840 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very quick service

Amazing response

2 octobre 2026
Avis spontané
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Réponse de Onmo

Hi Wendy,

We’re happy to read that you’ve had a positive experience when getting set up for your Onmo card. Thanks for leaving us your review.

Team Onmo

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ very smooth and easy to apply

⭐️⭐️⭐️⭐️⭐️ very smooth and easy to apply

4 octobre 2026
Avis spontané
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Réponse de Onmo

Hi Danny,

Thanks for taking the time to leave us your review. It’s great to read that applying for your Onmo Credit Card was a smooth and easy process for you. We'll have your new card with you soon.

Team Onmo

Noté 5 sur 5 étoiles

Getting applied was great

Getting applied was great. I'm just waiting on my card.

2 octobre 2026
Avis spontané
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Réponse de Onmo

Hi Jean,

Thank you for your review and sharing with us how you found our application process. Your card should be with you soon, and we hope you enjoy it.

Team Onmo

Noté 5 sur 5 étoiles

Really easy

Really easy, quick process

3 octobre 2026
Avis spontané
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Réponse de Onmo

Hi Mel,

We’re happy to read that you’ve had a positive experience when getting set up for your Onmo card. Thanks for leaving us your review.

Team Onmo

Noté 5 sur 5 étoiles

Good service

3 octobre 2026
Avis spontané
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Réponse de Onmo

Hi Imelda,

Thank you for leaving your review and for sharing your experience with our services. We hope you enjoy having an Onmo credit card as a new addition to your wallet.

Team Onmo

Noté 5 sur 5 étoiles

Easy application clear instructions…

Easy application clear instructions good credit

2 octobre 2026
Avis spontané
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Réponse de Onmo

Hi Debbie,

Thanks for your review! It’s great to see that you were approved with a credit limit that works well for you, and we hope you enjoy using your Onmo card.

Team Onmo

Noté 5 sur 5 étoiles

They make the process effortless

They make the process effortless

2 octobre 2026
Avis spontané
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Réponse de Onmo

Hi There,

Thank you for leaving us your review. We’re happy to read that we were able to offer you an Onmo credit card and you were satisfied with the process.

Team Onmo

Noté 5 sur 5 étoiles

Fast and easy to apply and clear…

Fast and easy to apply and clear straightforward information.

2 octobre 2026
Avis spontané
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Réponse de Onmo

Hi Jason,

Thank you for your review and for letting us know that you felt the application was explained well throughout to make the process easy. We're happy to have you as an Onmo customer.

Team Onmo

Noté 5 sur 5 étoiles

Easy Application

Easiest application I've ever experienced for a credit card, generous credit limit, great app, received card within 48 hours of applying. Can't get better than that!

30 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Dean,

Thank you for your review and we’re happy to read your Onmo card is in your hands! It’s great that you found activation easy and that you were approved for a credit limit that works for you.

We hope you enjoy your new card.

Team Onmo

Noté 5 sur 5 étoiles

Fast service and excellent

1 octobre 2026
Avis spontané
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Réponse de Onmo

Hi Martin,

We’re happy to read that you’ve had a positive experience when getting set up for your Onmo card. Thanks for leaving us your review.

Team Onmo

Noté 5 sur 5 étoiles

Your service was fast and easy

Your service was fast and easy

2 octobre 2026
Avis spontané
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Réponse de Onmo

Hi Pitshou,

Thank you for taking the time to leave us your review and share how you found our services when applying for an Onmo Credit Card. We're happy to have you onboard as an Onmo customer.

Team Onmo

Noté 5 sur 5 étoiles

Delivering great service

Delivering great service, very happy with the process of the application, very smooth and responsive, I would recommend

1 octobre 2026
Avis spontané
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Réponse de Onmo

Hi Amanda,

Thank you for taking the time to leave us your review and for sharing your experience when applying for an Onmo Credit Card. We appreciate your recommendation and we'll have your new card with you soon.

Team Onmo

Noté 5 sur 5 étoiles

It was totally nice experience

It was totally nice experience throughout the application process

29 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Vishnu,

Thank you for taking the time to leave us your review and for sharing your application experience. We're happy to read you were satisfied with the process and we'll have your card with you soon.

Team Onmo

Noté 1 sur 5 étoiles

Do not waste your time

Do not waste your time. I received a card, activated in the app and ATM and still couldn't use it. When I contacted support they said that my card is on hold for unknown reasons and it will take 10 working days to investigate it. And you can't use it in Google wallet or for contactless payments.

30 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Hobtik,

We appreciate your frustration that you’ve experienced issues when going to use your Onmo credit card. Some transactions may result in us needing to conduct further checks due to the type of transaction posing a risk to your account. We’ll be happy to look into this for you and have the matter resolved as soon as possible, so we’ve reached out to request further information. If you can get this over to us, we’ll be in touch within 3 business days.

We are also currently working on having the Onmo credit card compatible with digital wallets, including Google Wallet. Please keep an eye out on emails from us as we’ll be sure to let our customers know once this is live.

Team Onmo

Noté 1 sur 5 étoiles

They keep blocking my card

They keep blocking my card, I’ve had the card about 9 months it’s the 3rd time they’ve done this to me I have honestly had enough of going to pay and it declines. I’m going to pay what I owe and cancel my card. It’s not worth the constant worry of is it going to decline again.

29 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Carrie,

Thank you for sharing your experience and we’re sorry to read you’ve been dissatisfied with your Onmo credit card due to transaction issues. In some instances, we may need to run additional checks for transactions that are considered as suspicious or not supported by our credit card.

We’d be happy to investigate your most recent decline and get in touch with further information, so we’ve reached out to you to request for further information. If you can get this over to us, we’ll be in touch within 3 business days.

Team Onmo

Noté 1 sur 5 étoiles

I was initially pleased when my Onmo…

I was initially pleased when my Onmo credit card was accepted, particularly as I was offered the lowest APR I have had for years. Although my credit score is poor, I have a good income and have always paid on time.
Unfortunately, my experience with Onmo has been extremely disappointing.
I was unexpectedly asked by Mitek to complete an identity check. I was happy to do so, but technical problems prevented me from completing it. Onmo chat assured me the issue would be escalated, yet I continued receiving countdown messages from Mitek and had to contact Onmo repeatedly.
I provided screenshots as requested, but these were apparently overlooked. I had to contact Onmo again and insist that my previous chats and evidence be checked before the issue was finally escalated.
In the end, I completed the identity check myself by using a different browser, without assistance from Onmo.
I was then asked for three months of bank statements and further documentation. By this point, I had lost confidence in Onmo and did not want to continue providing personal financial information or repeatedly dealing with the same issues.
During one chat, I mentioned that I was dealing with a recent bereavement and was unhappy about having to chase Onmo during an already difficult time. I was therefore shocked to receive questions about my mental health and ability to manage financially. Asking would my ability to pay my credi card be affected. This request for information was part of confirmation that they had recieved my complaint. I had never asked to make a complaint.
I have decided that I want nothing further to do with Onmo. I will repay my outstanding balance of approximately £2,500 in full and continue making at least the required minimum payments.
My feedback is simple: when a technical problem prevents a customer from completing a mandatory process, the company should resolve it rather than repeatedly putting the burden back on the customer. Having to chase repeatedly, repeat information and resubmit evidence has completely undermined my confidence in Onmo.
I would not choose to use Onmo again.

29 septembre 2026
Avis spontané
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Réponse de Onmo

Hi There,

We’d first like to apologise for your experience when contacting Onmo for assistance and receiving service that is not to our standard while dealing with a bereavement. We’d like to offer our sincerest condolences.

As you were dealing with technical issues, you should have had a case escalated to our technical team for review so we can get back to you with next steps so we could proceed with the original case. We apologise for automated emails and messages you were receiving while dealing with these issues, and we will share your review with our relevant team to see if there is any way these can be switched off in the event of issues preventing you from uploading your documents.

We’d also like to apologise for any offense caused by follow-up questions asked once you shared that you had a recent bereavement. These questions are meant for our team to understand if you’d require support from our specialist care team. For your complaint, it is likely that due to your experience a complaint was raised on your behalf for a full investigation into your experience could be conducted and help us to improve upon customer journeys.

We understand that your experience has led to you not wishing to use Onmo again, but we would appreciate the opportunity to turn this around and resolve the issues fully. We have reached out to request for further information so we can share your review and account with our Accounts Review Team, Technical Team, and Complaints so we can learn and improve from your experience. If you can get this over to us, we’d really appreciate it. Once again, we’re sorry for the service you received, and we hope to set things right with you.

Team Onmo

Noté 5 sur 5 étoiles

absolutly brillant they are someone to…

absolutly brillant they are someone to rely on

3 décembre 2025
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Réponse de Onmo

Hi Wayne,

Thank you for your review and for sharing your experience with our services. We're happy to read you've found having your Onmo card to be reliable and helps you out when you need it.

Thanks for being an Onmo customer!

Team Onmo

Noté 5 sur 5 étoiles

Very quick and good starting amount

Very quick and good starting amount

27 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Lisa,

Thanks for your review! It’s great to see that you were approved with a credit limit that works well for you, and we hope you enjoy using your Onmo card.

Team Onmo

Noté 5 sur 5 étoiles

Excellent service and app easy process

Excellent service and app easy process

26 septembre 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Sheila,

Thank you for sharing your experience when using our mobile app to get your account set up. We’re happy to read that you found the app straightforward and easy to use.

Enjoy your new card!

Team Onmo

Noté 3 sur 5 étoiles

Applying was smooth process , digital card access straight away could be a great progress

I liked the fact that everything was smooth and done very nicely without delay but .. why can't I have access to my digital card while waiting for the physical card to arrive!! That would have been a big step up in service

25 septembre 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Arta,

Thank you for your review and for your feedback on how you’ve found Onmo so far. We are working on getting our card compatible with digital wallets, so please keep an eye on your emails as we’ll be sure to announce once this feature is live.

Team Onmo

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