ooShirts Inc. Avis 

Horrible service, will call you 10-15 days after you pay for an order when its near your desired date of delivering to you w changes. Will charge your account without your approval .

I do NOT recommend this company. Not only is the customer service severely lacking, when they actually did reply and send a replacement for the messed up shirts I received, they were half the size of the original one and the design was STILLS messed up. Now I can't get any call back or email back forba fix or refund. Horrible company and everyone should stay away.

I ordered 8 shirts from ooShirts. I received only 5 shirts ! The color was wrong on the front design, and the back logo was printed 7.5 in below the tagline, not the normal 4in. I tried to get them to reprint them, but their customer service took so long(more than 2 weeks) to give me an answer, because they kept asking for more pictures! Anyway, now I'm scrambling to get these printed in 2 days from another company.

Frustrated to say the least. Lots they do well, just not a few of the specifics I really needed. When checking out it asked if I wanted to do two different screens, and had a box you had to check to confirm you didn’t want two screens. I confirmed I did not, and placed my I order before going out of town. Two days later I receive a call and voicemail that my order is on hold because they need to know if I needed two screens! I told them no I didn’t and found out that the delay now made me miss the deadline I needed the shirts by. So I had to cancel half the order. They lost $300+ trying to upsell me on a $50 screen that I had already said I didn’t want. I later had the other half of the shirts delayed because of an art proof needed approval. Is the design I made and submitted not approval enough. Just print the dang shirts, I need them quickly. Used a diff company, next order. More expensive, but much more streamlined. Ooshirts, feel free to contact me if you want me to come work for you and help you make it better. :)

I ordered shirts from this company on May 17, using a photo of a friend for his bachelor party and made payment. On May 20, they tell me I have to pay an extra $86 for it to be printed via DTG Print so I paid the extra amount. They sent me various emails from May 20 to June 3 stating the shirts were in production and would only take 11 days before shipping. On June 3 I** call this company requesting an update on my order. They then proceed to tell me FOURTEEN DAYS LATER that they cannot produce the shirts using the photo. The event is next week.

Don't answer phones at reasonable times and are not helpful with any problems you have

They gave me a credit on an order they screwed up for $300. I didn’t use it fast enough so I just lose out on the $300 and get an incomplete order. Will not use again or recommend to a friend. Bunch of bums

I needed the shirts by April 25th and when I placed the order, it was showing April 23rd as delivery date. I called a couple.of times and I was assured by Darlene that.order will be delivered on time. When I noticed that a few days had left and order was still not shipped, I called again, but Darlene assured me not to worry about it because her leadership had assured her order will be delivered on time. When I received the tracking number and a it was still showing that order hadn't been shipped. I requested to speak with the supervisor and Darlene refused and said her leadership is aware of the issue and they will call me. No one ever called despite my about a dozen called. Order is late and my event is today. I can't use shirts which was an important aspect of event. Terrible service.

I placed my order of shirts for a school fundraiser and they never arrived. When I contacted the company, they said my order was cancelled and they would refund me. No communication until I contacted them! It was extremely unprofessional and frustrating!

Fire the QC (Quality Control) I made a simple order..just three shirts. The image was a vector based image. It was recommended that the design go DTG (Direct to Garment) so I obliged. Any quality control person looking at the garment after one print would know that this job shouldn't be approved. The image and text came out blurry with some bleed and fuzziness in the text overall. It should've been silkscreened or heat transferred. This should've been communicated even at the slight increase of cost. Now I have three useless t-shirts that will make good for a wiping rag.

Thoroughly disappointed!!!

J.

I previously worked with this company on a design for my husband's company and we were able to obtain the information in a timely manner. However, when I went to order again, they could not do the same design that they did just 4 months ago, the order never arrived, and no communication was provided. This was a terrible experience.

ooShirts never disappoints. They’re quick, quality, and all of our band tees, sweatshirts, and hoodies have been produced by ooShirts, and they are always phenomenal. We love you ooShirts. Thank you.❤️❤️

Great experience, fast turnaround, and high quality shirts. I ordered sweatshirts for my HS seniors, and they loved them. Easy to design.

Easy process from submitting and editing the design, to fast feedback for design approval. Was shocked at the speed at which the shirt was made and delivered.

Shirts arrived as designed ( while shirt was size ordered the selected shirt did run smaller than expected). Shirts arrived very quickly after order was submitted and approved, faster than expected.

From beginning to end the process was very user friendly... and ooshirts has outstanding customer service. I ordered shirts and the color was a bit off. I expressed my concern and the team immediately address and offered to reprint. WOW did these shirts come out great. Not only did the customer service exceed my expectations but the shirts looked outstanding.

The website is very easy to use, the customer service is great and I got both of my orders very quickly.

Monserrat and his group are amazing, excellent products with customer service to go with it.

Everything you've done for me is absolutely beautiful

Loved the product, fast delivery, great customer service. Thanks!