Rapid call back within 2 minutes. The female colleague took time to talk through the entire issue, options and every step that was required it was a more complex fix than was initially envisaged,... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Super product. Great to be able to track the process and received emails at key points. Once "approved" the chromebook arrived very quickly - within seven days - I was expecting it to be closer to the... Voir plus
Top price trade in and free laptop made my new phone purchuse a top deal. Had to return old phone, after new phone received and claim laptop promotion but whole process was made easy by plenty of ema... Voir plus
Good promotion. Got a free Samsung Fit3 smartwatch when I ordered a new phone directly from the Samsung Store online. It said it would take up to 45 days for the watch to be delivered and I think it t... Voir plus
4,5
Excellent
732 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service
Great product very quick delivery. Very impressed with the chrome book many thanks 😊
14 février 2025
Avis spontané
Outstanding communication and customer…
Outstanding communication and customer service
23 février 2025
Avis spontané
Always have a great experience with…
Always have a great experience with Samsung. Thank you for the free Chromebook love it.
23 février 2025
Avis spontané
Unexpected bonus to buying a new…
Unexpected bonus to buying a new Samsung phone. The process was fairly easy to follow and I am delighted with my prize.
3 février 2025
Avis spontané
Samsung Promotion
I recently purchased a mobile phone which incorporated the free chromebook offer.
I completed the request and sent it and received an email to say the promotion was accepted and then I received another email to say that I was not eligible.
I made various calls to O2 and Samsung to find out what the issue was as I was eligible and they could not find a reason as to why, this was distressful.
I had to send a photograph of my the mobile which I had purchased alongside the date and time, this was not easy to do.
The staff were at all times helpful and polite but I find not having a reason for why unsatisfactory.
21 janvier 2025
Avis spontané
Took longer than stated for claim to be…
Took longer than stated for claim to be verified. But once it was i had the reward cone through very quickly. Fast response to email questioning why claim hadn't been accepted and an easy process.
1 février 2025
Avis spontané
I was kept updated with the progress of…
I was kept updated with the progress of my order and the anticipated day and time of arrival
The order arrived on the information given.
13 février 2025
Avis spontané
Did you really want to fulfill the promotion promise?
Eventually given the go ahead to receive the free chromebook but it was a real challenge with too many hoops to jump through, almost as if they didn't want to fulfill the offer.
9 janvier 2025
Avis spontané
Excellent Experience with Samsung S24FE Promotion!
I recently participated in the Samsung S24FE mobile phone promotion, where Samsung promised to provide a Chromebook as part of the offer. I’m happy to say that they delivered exactly as promised! The claim process was smooth, and the service team was efficient in assisting me throughout. Receiving the Chromebook as expected was a great experience, and I appreciate Samsung’s commitment to fulfilling their promotions. Overall, I’m very satisfied with the process and would definitely recommend Samsung’s promotions to others.
23 février 2025
Avis spontané
Free gift promised and just received.
6 janvier 2025
Avis spontané
Its a great initiative
Its a great initiative , easy to apply for and upload receipts, my sister is really enjoying her Samsung flip (so soft to touch and easy to navigate) and Galaxy tab s6 lite
14 janvier 2025
Avis spontané
It's great to have this
12 février 2025
Avis spontané
Very easy to make a claim
Very easy to make a claim, you ate able to keep track to ensure everything goes smoothly and that your order has been sent and also keep track on when you will receive it, highly recommend. Thank you
15 février 2025
Avis spontané
Submitting the claim wasn't completely…
Submitting the claim wasn't completely straightforward but aside from that, the overall experience was great. I was well informed of progress.
18 février 2025
Avis spontané
great to have received free buds
It was great to have received free earbuds and within the set timescale. The company informed me via sms and email at what stage of the order process it was for me to anticipate my new gift
15 février 2025
Avis spontané
Delighted with the service and the item.
10 février 2025
Avis spontané
Easy to get reward
Easy to get reward - good communication - loving my new laptop
7 février 2025
Avis spontané
Over the moon
Over the moon , Great customers service , continuously updated through the entire process from the day when i submitted my application till I got my device delivered.
Thank you for your great customers service.
14 février 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.