Rapid call back within 2 minutes. The female colleague took time to talk through the entire issue, options and every step that was required it was a more complex fix than was initially envisaged,... Voir plus
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Super product. Great to be able to track the process and received emails at key points. Once "approved" the chromebook arrived very quickly - within seven days - I was expecting it to be closer to the... Voir plus
Top price trade in and free laptop made my new phone purchuse a top deal. Had to return old phone, after new phone received and claim laptop promotion but whole process was made easy by plenty of ema... Voir plus
Good promotion. Got a free Samsung Fit3 smartwatch when I ordered a new phone directly from the Samsung Store online. It said it would take up to 45 days for the watch to be delivered and I think it t... Voir plus
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Wrong gift sent
I should of received a Samsung crome book but ended up with a tablet .
The claim process was very easy to…
The claim process was very easy to understand and the product arrived within the timescales I was told when the claim was approved.
Delighted with my chromebook.
Promotion worked really well
Promotion worked really well. Communication was great. The product is fantastic. I was aware of what stage the promotion was at and when my free item was coming. Really satisfied customer. Will deffinately purchase from Samsung again.
Thank you for keeping your promise
Thank you for keeping your promise, item exceeded my expectations, the whole claim process was smooth, easy to understand, I was able to keep track of the product and was delivered earlier than expected.
Great offer on the chrome book though i…
Great offer on the chrome book though i was going for the phone anyway !
The process was a little painstaking…
The process was a little painstaking but for what you receive i am more than happy with it, the chromebook works great, great product and for free as well, so worth the time which is all that's required to get this great devicez
Thank you, my daughter loves it
Samsung promotion
very pleased with the Samsung promotion, easy to complete and a very quick service. Thank you.
Bought samsung phone with free gift of…
Bought samsung phone with free gift of tablet.great service
HP Printer help
Rapid call back within 2 minutes.
The female colleague took time to talk through the entire issue, options and every step that was required it was a more complex fix than was initially envisaged, but after the 3rd, more in-depth attempt, it worked.
The female colleague was friendly, professional, and clear.
Free reward well received *****
Got a free reward for ordering a samsung phone which was great! Received a samsung chromebook and it's very useful to have for YouTube and social networking sites like Facebook.
It was straight forward
It was straight forward. Good selection of 'gifts' and communication was perfect.
Only a suggestion but there are some old samsung reward websites up from previous years that should be taken down/redirected to a site that has the current offers/rewards on ut
The Chrome Book arrived within a few weeks
It did take me a long time to claim but once I had sorted how to actually find all the information required, it was easy.
Once submitted I heard more or less straight away that it had been accepted .I was told I would have to wait 90 days to receive the Chrome book but it arrived in a few weeks. Much bigger than I expected ,silver in colour and it works beautifully. Thank you Samsung. I really questioned whether it would come at all. How wrong I was.
Excellent
Arrived as advertised and in good time, smooth process from start to finish
They dealt with my claim efficiently…
They dealt with my claim efficiently and without issue. The only problem I have is the tablet appears to be faulty as it doesn't recognise a simcard& memory cord have been inserted.
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