Visited your branch in Tallaght with my daughter Ariana. Staff were all very friendly and helpful. Hopefully my daughter can avail of laser treatment soon. Tnks to neildda and eimear for all your he... Voir plus
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From start to finish they were amazing and so professional. Thank you so much for giving me my sight back. The procedure was painless and even though only a week since I have thrown away all my glasse... Voir plus
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The staff were so friendly everything was explained really clearly , fast, efficient and caring. Highly recommend this team - thanks for helping restore my vision!
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A great experience from all Involved from the minute I walked into the Norwich branch followed by the procedure itself at Chelmsford. Very caring staff who explained everything from start to f... Voir plus
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À propos de l'entreprise
- Centre d'ophtalmologie
- aussi dans
- Chirurgien utilisant la technique du Lasik
- Clinique ophtalmologique
- Ophtalmologiste
- Opticien
- Optométriste
Écrit par l'entreprise
For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.
Coordonnées de contact
4,6
Excellent
607 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great service.
Came in needing my glasses fixed and got it sorted straight away. Service was speedy and the attendant, Paul, was very friendly and helpful. Overall wonderful experience.
20 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
We're glad to hear Paul delivered such a great experience, Andrea. If there's anything further we can do for you, we are happy to help!
Newbridge store
Vadim, in the whitewater store in newbridge was beyond helpful and so lovely to deal with.
21 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi Katie, thank you for the great review. We are very happy we could provide you with such a positive experience!
Newbridge Branch
I went in to get my glasses tightened and Lauren helped me, she even gave my glasses a full clean also which I wasn’t expecting. She was so helpful and lovely, I will definitely be coming back here to get my next pair.
20 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Thank you for your kind words and positive feedback regarding Lauren. We are delighted to hear that she was so helpful during your visit. We look forward to seeing you again in the future!
Was in the newbridge store last week I…
Was in the newbridge store last week I went in to get my glasses cleaned I must say the girl Lauren who served me done an amazing job with them the look brand new and she was so nice and polite she has excellent customer service she’s a real asset to the store
11 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi Aaron, we are pleased to learn that you thoroughly enjoyed your visit and received such excellent care from Lauren!
Lauren was fantastic she answered all…
Lauren was fantastic she answered all my questions and concerns I had about possibly booking laser surgery
16 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi Abi, thank you so much for taking the time to share your experience with Lauren. We are delighted to hear she was so helpful. Please don't hesitate to reach out if there's anything else we can do for you!
Laser eye surgery LASIK
I recently got laser eye surgery in the tallaght branch not far from the square shopping Centre. There was secure parking facilities.The process of the operation was well explained by Danielle prior to arranging a suitable date for the procedure I was selected for lasik. The operation/procedure was explained and I understood what to expect and equally the risks accosiated with the process prior to arranging a suitable date for surgery. It’s been a couple of days after the surgery which was done in well organized fashion and I must say first of all I can see perfectly as I was originally short sighted and I was slow in getting it prior to now but with a bit of courage I went ahead with it and I don’t regret it atal. It was well executed by all the staff and the nurses and surgeon.
Many thanks to everyone and I wish and all the team a merry Christmas.
17 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Thank you for sharing your experience with us, Brian. We are thrilled to learn how happy you are following your laser surgery and that you received such exceptional care. We will be sure to pass along this wonderful feedback to Danielle and the entire team! We look forward to seeing your again!
Really efficient service and great…
Really efficient service and great results so far! Highly recommend
17 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Thank you for the wonderful review Mark!
Came in to get my glasses fixed
Came in to get my glasses fixed, Vadim was extremely helpful!
12 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Thank you for the fantastic review Dylan! It's great to hear that Vadim was able to help fix your glasses, we will be sure to pass your kind words on to him as he will be thrilled to hear this! Please don't hesitate to give us a call or stop by if we can be of anymore assistance.
Great Service
I went into optical express to look at some new glasses. Lauren helped me choose a style that suited me best, will definitely be back to get them in January.
3 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
It's great to hear that Lauren was able to help you pick out your new glasses Katie! Thank you for taking the time to leave this wonderful review. We look forward to your next visit!
The staff is incredible
The staff is incredible and I’ve felt safe the whole laser eye surgery consultation, they explain each of the exams carefully, and also the options available and the next steps. Definitely recommend and will be doing my surgery with them!
9 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Giovanna. Thank you so much for your wonderful feedback! We are proud to continue this journey with you and your recommendation is invaluable, we will be sure to feed this back to our staff, I'm sure they will be delighted to read this. Thanks again.
Great services Paul is amazing so…
Great services Paul is amazing so friendly and very helpful and kind
10 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Anna. Thanks for sharing your amazing feedback! We will be sure to pass your kind words back to Paul. Thanks again.
Zoe in the Tallaght office
Zoe in the Tallaght office was again very helpful. I had lens replacement 5 months ago n called for a checkup. The service was second to none. Friendly lot Thanks again 👍
4 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Marion. Thank you for taking the time to leave your amazing feedback. We are proud to continue this journey with you, and we will be sure to pass on your kind words to Zoe, if you need anything else don't hesitate to reach out. Thanks again.
Great service
I came in to get my glasses tightened and Lauren helped me. She gave my glasses a good clean as well which I wasn’t expecting. Great service, will definitely be back
6 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Sophie. We are delighted to hear that Lauren was able to help fix your glasses, we will be sure to pass on your feedback. We look forward to your next visit. Thank you.
My glasses were bent and out of shape…
My glasses were bent and out of shape and Lauren in the whitewater fixed them for me Very happy
4 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Sophie. We are delighted to hear that Lauren was able to help fix your glasses, we will be sure to pass on your feedback. We look forward to your next visit. Thank you.
Had a very lovely experience with Vadim
4 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Agnes. Thanks for your feedback, we will be sure to pass on your kind words to Vadim.
My mam asked me to go into optical…
My mam asked me to go into optical express in the whitewater to see if they could help fix her glasses. Lauren looked after them for me and fixed them in no time. She also changed the nose pads and gave the glasses a clean for my mam, the service was amazing and it’s great to know they are so happy to help with any future issues! Will definitely be back
2 décembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Lilly. Thank you for providing feedback on your experience in our Whitewater clinic, we really appreciate you taking the time. We are glad to hear that the repairs on your mums glasses went so well, we will be sure to pass on your kind words to Lauren, look forward to your next visit. Thanks again.
Lauren was amazing
Lauren was amazing, she put me at ease when I was nervous about getting my eyes tested and helped me pick out the right glasses for me, I can’t recommend her enough thanks so much again!
30 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, thank you for your wonderful review. We are delighted to read that you found the glasses that are right for you, we will be sure to pass on your kind words to Lauren. If you need anything else, please don't hesitate to reach out.
I came into the Newbridge branch to…
I came into the Newbridge branch to look at some styles of glasses and Lauren helped me with choosing a pair that really suited me! Her service was excellent and it’s great to see someone so friendly and willing to help! I’ll definitely be back to get a pair !
29 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Chloe. Thank you for taking the time to leave your review, we are thrilled to hear that you found a pair of glasses that really suit you. We will be sure to pass on your kind words to Lauren. Look forward to your next visit. Thanks again.
Service in optical express in…
Service in optical express in whitewater is amazing. Always happy to help from getting my eye test to picking glasses.
29 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Thank you for leaving your feedback, Catherine! We are delighted to hear how well your experience went, we look forward to your next visit. Thanks again.
I popped into the Newbridge store…
I popped into the Newbridge store yesterday, a lovely man Vadim was very helpful. He had my glasses fixed within a matter of minutes. Extremely good service.
28 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Roisin. Thanks for taking the time to leave your kind feedback. We are delighted to hear that your glasses were fixed so quickly. I'm sure Vadim will be delighted to hear your wonderful feedback. If you need anything else, don't hesitate to reach out. Thanks again.
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