Visited your branch in Tallaght with my daughter Ariana. Staff were all very friendly and helpful. Hopefully my daughter can avail of laser treatment soon. Tnks to neildda and eimear for all your he... Voir plus
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From start to finish they were amazing and so professional. Thank you so much for giving me my sight back. The procedure was painless and even though only a week since I have thrown away all my glasse... Voir plus
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The staff were so friendly everything was explained really clearly , fast, efficient and caring. Highly recommend this team - thanks for helping restore my vision!
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A great experience from all Involved from the minute I walked into the Norwich branch followed by the procedure itself at Chelmsford. Very caring staff who explained everything from start to f... Voir plus
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À propos de l'entreprise
- Centre d'ophtalmologie
- aussi dans
- Chirurgien utilisant la technique du Lasik
- Clinique ophtalmologique
- Ophtalmologiste
- Opticien
- Optométriste
Écrit par l'entreprise
For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.
Coordonnées de contact
4,6
Excellent
607 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Newbridge Store Service
Lauren and Heather in the Newbridge store couldn’t have been any better! Made the whole experience so lovely for me and my mam, they were beyond helpful and made sure to get me the best deal possible. Couldn’t praise the two girls enough!
28 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Seona. We are delighted to read how the whole experience was lovely for you and your mam, we certainly will be sure to pass on your kind words to Lauren and Heather, I'm sure they will be thrilled to read this. We look forward to your next visit.
Great experience
Great staff, great facility, very professional approach all round. No pressure to go with surgery. Good advice given after lengthy tests.
8 septembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Cathal. Thank you for taking the time to leave your wonderful review, if you need anything else, please don't hesitate to reach out. Thanks again.
Great service!
Always a great experience when I pop into the newbridge branch! Lauren and Paul are always very helpful and do their best to accommodate my needs. Friendly people and a lovely experience (even if it is just a case of screw and nosepad replacements). Can't commend their staff enough!!
22 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Ruairi. Thank you for taking the time to leave your feedback about our Newbridge branch, we really appreciate your wonderful review and are delighted to hear how helpful Lauren and Paul were, we will be sure to pass on your kind words to them. We look forward to your next visit.
Newbridge …
Team at newbridge were very friendly and fixed my glasses so quickly Lauren and Paul were excellent to deal with
25 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Rebecca. Thanks for providing your feedback, we will be sure to pass on your kind words to Lauren and Paul. Look forward to your next visit.
Went into the shop as my partner stood…
Went into the shop as my partner stood on my glasses and broke the side , Lauren was great and fixed them for me and gave them a clean for me , her customer service was excellent
23 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Caitlin. We really appreciate you leaving feedback, we are delighted to hear we fixed your glasses and that you are pleased with the Customer Services. We will be sure to pass your kind words onto Lauren. Look forward to your next visit.
I visited the clinic in Newbridge today…
I visited the clinic in Newbridge today and got my glass fixed within seconds. The staff were very professional and friendly.
23 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Krysia. We really appreciate you taking the time to leave your feedback. We are delighted to hear that we helped you so quickly. If you need anything else, don't hesitate to reach out or pop back into the clinic. Thank you.
I was made to feel welcome by Caroline…
I was made to feel welcome by Caroline and put at ease by optom from the moment I arrived. I was treated with respect and everyone was friendly and professional. I highly recommend Optical express Norwich
19 septembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Dee. Thank you for leaving your kind review of our Norwich clinic. We really appreciate you taking the time you have taking to recommend us. We look forward to your next visit.
Friendly and efficient service
Friendly and efficient service, Dean was very helpful 👍🏻
22 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Tommy. Thank you for your wonderful feedback, we look forward to your next visit.
I pooped in to borrow some tissues to…
I pooped in to borrow some tissues to clean my glasses, got new pads and a clean from a very warm and bubbly young lady. A real credit to the brand.
22 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Hi there, Alan. We really appreciate you taking the time to leave your kind words. We look forward to your next visit. Thank you.
Staff repaired my glasses in a flash
Staff repaired my glasses in a flash
So helpful!!
22 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Thank you for the fantastic review, Michael. Please don't hesitate to reach out if there's anything else we can do for you!
Great experience and great outcome with…
Great experience and great outcome with Optical Express in Dublin. Whole process was very clear, transparent, professional. I’m thrilled with the improvement in my eyes, even after just 24 hours! Thanks!
19 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
It's amazing to hear how happy you are with the results Andy. Thanks for the kind words, the team in Dublin will be thrilled!
So helpful
So helpful, came in to get my glasses adjusted as they were a bit crooked on my face. They fixed them no problem and cleaned and tightened them so it was better than I expected!
19 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Thank you for the great review, Glynnis. We are delighted to hear how happy you are. If you need anything else from us, please feel free to give us a call or stop by!
Réponse de Optical Express Ireland
Thank you for the wonderful review!
FABULOUS NEW EYES…
I had lens replacement on Sunday .All the staff I dealt with were very professional and kind. I was very nervous, they took time to reassure me even one of the staff gave me her hand to hold through the procedure.
I have been wearing glasses since I was under a year and could see nothing without them .
I'm writing this review glasses free. I'm so happy I had it done and would recommend optical express 100 percent.
17 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
Thank you for sharing your experience with us, Lorraine. We are delighted to hear that you are pleased with the results of your surgery and that you would recommend us!
Great experience
Great experience, I’m glad I decided to go for eye lens replacement, I only wish I decided to go for it sooner. The team guide you through the process and put your mind at ease. The day of the surgery went so well and the procedure was seamless. I know my quality of life will be hugely improved
18 novembre 2024
Avis spontané
Réponse de Optical Express Ireland
We're thrilled that you're so happy following your lens replacement surgery, Orfhlaith. We are delighted to hear you received such excellent care and that everything went smoothly. Please don't hesitate to reach out to us if there's anything more we can do!
Réponse de Optical Express Ireland
Thank you for the great review, Luke! We look forward to seeing you again!
Everybody was assuring
Everybody was assuring, they made me feel at ease and comfortable with the procedure. They informed me the negative possibilities but made sure whatever happens that they would be there with me, that my journey is theirs as well. Thank you team!
24 septembre 2024
Avis spontané
Réponse de Optical Express Ireland
Thank you for the wonderful review, Ann. We are delighted to hear how happy you are and that you received such excellent care. We'll be sure to pass your kind words on to the team in the clinic!
Reading the reviews and seeing 34% are…
Reading the reviews and seeing 34% are giving a 1 star is just plainly extremely scary. This place should be closed down. FFS
12 septembre 2024
Avis spontané
Cataract Treatment
I recently had cataract surgery with Optical Express in Tallaght, it has been a quick and easy experience from beginning to now. I had my consultation on the 12th of August and 2 weeks later I was in for my surgery.
So far I cant believe the results only 3 days post op. Thank you to everyone at the Tallaght clinic for making this process so easy for me!
26 août 2024
Avis spontané
Réponse de Optical Express Ireland
Thank you for great comments regarding our Tallaght clinic. I am glad to hear that you are pleased with the results and the experience.
Great experience
Great experience - treatment was very straightforward, with care first class. Would highly recommend - wish I had done it sooner.
15 avril 2024
Avis spontané
Réponse de Optical Express Ireland
It's amazing to get such good feedback, and it means a lot that you'd recommend us.
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