Took forever to say they were coming, then they said they had been delivered at a time when my wife and I were home. Nothing had been delivered, I told them and they sent photos of a package on the... Voir plus
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Lisez les avis des autres
Avoid. Purchased a pair of prescription glasses and didn't receive them. Chased and was then told that the frames had been damaged and I needed to select another (I see from other reviews I'm not th... Voir plus
The situation was quite urgent, Specsavers wait time was 2-4 weeks due to Covid delays, fortunately we came in contact of Supriya who helped us providing glasses exactly as per prescription just wit... Voir plus
Love your range of frames, and your tool for virtual trying on is a nice idea. Quality of both frames and lenses is very good, but unfortunately you can't substitute for trying them on in person. Th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re about eyeglasses. Think prescription eyeglasses in Australia, think Optically.com.au. That’s what we’re about. At Optically.com.au, our eyeglasses are about seeing clearly & looking good for less.
Coordonnées de contact
Suite 5, Level 1, 100 New South Head Road, 2027, Edgecliff, Australie
- +61 0287 660 664
- support@optically.com.au
- optically.com.au
2,8
Moyen
201 avis
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic quality at low prices
27 juillet 2019
Avis spontané
an easy to use website with lots of…
an easy to use website with lots of frame and lense options to suit every person and every budget
18 juillet 2019
Avis spontané
A great place to buy affordable glasses…
A great place to buy affordable glasses if you know what style you’re looking for
18 juillet 2019
Avis spontané
excellent
excellent, very happy with my prescription glasses & lenses, good value for money.
17 juillet 2019
Avis spontané
I have bought 1 prescription glasses…
I have bought 1 prescription glasses about 6 months ago. It is sturdy, comfortable and feels pretty premium although it's lot cheaper than local hospitals. The one thing that can be improved is faster delivery but still that's worth the time.
17 juillet 2019
Avis spontané
I ordered reglazing of glasses
I ordered reglazing of glasses. Process was smooth and the quality of lens are very good. Would definitely purchase again.
16 juillet 2019
Avis spontané
Great service
Had a paid of glasses that needed the lenses changed as my prescription changed. One company would not do it as they said the frame was too old but optically did it for me and it was fine and the glasses still are 6 months on.
My husband ordered a pair of new glasses from there too and they are good quality and seem good.
I ordered a new paid of sunglasses but when they cane they looked and felt so cheap that I am not using them but this is hit and miss when buying glasses online and I would try again ad all of my previous experience with them has been great
16 juillet 2019
Avis spontané
Great customer service.
When I received my first pair there was an issue with one of the lenses, after contacting Optically the glasses were returned to be fixed. The lenses were reground and returned in a couple of days. Cannot fault the company for a no fuss, no cost return policy.
These are a great set of glasses, great quality, very fashionable and excellent value.
16 juillet 2019
Avis spontané
The woman who helped me was great
The woman who helped me was great. She took the time to understand my needs and answer all my questions. She helped me apply the proper discount for my order.
16 juillet 2019
Avis spontané
Very good service I emailed optically…
Very good service I emailed optically about an order I thought I had sent optically had no record of the order I was sent my glasses anyway very happy
16 juillet 2019
Avis spontané
Overall the service was very good.
Overall the service was very good.
One of the pairs of glasses I ordered required adjustment at the local optometrist but that was okay.
When a pair of frames broke, the team very quickly found me a replacement lens and I was very pleased with the result.
16 juillet 2019
Avis spontané
Yep can't recommend them highly enough
Yep can't recommend them highly enough, quality glasses at realistic prices. These guys even make spec saver look like a rip off. Delivery usually takes about 2 weeks. I have bought 6 pairs over 2 years never had any problem with the quality.
16 juillet 2019
Avis spontané
Great glasses!
I am a repeat customer of optically and I am always impressed with style and quality- would recommend!
16 juillet 2019
Avis spontané
Recommended
Glasses came and the clarity of the prescription was the exact same than I got from the shop. Would recommend
16 juillet 2019
Avis spontané
Had my glasses reglazed
Had my glasses reglazed, the prescription lenses turned out to be very well made.
16 juillet 2019
Avis spontané
Glasses were as pictured
Glasses were as pictured, service was great and delivery was fast
16 juillet 2019
Avis spontané
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