Optilase Eye Clinic Avis 

Worked for 3 and a half years then needed glasses again for all day wear.

Went back as I had a ‘lifetime guarantee’ to be told the surgery couldn’t be done as my eyes were ‘too dry’

I was told first time round my eyes were on the dryer side but surgery was able to ahead as I done eye drops and heat mask for weeks prior.

When I went back when I needed glasses again, I was told my eyes were dry. Again I took eye drops, heat mask and done this every day for a good couple of weeks.
After all the money spent on all the eye drops, mask etc, I was told they couldn’t do the surgery at all as my eyes were too dry.

Couple of weeks after I went to my option for a second opinion, they said my eyes were ‘on the dryer side’ but nothing to be concerned or worried about.

Overall, disappointing as I am back to wearing glasses all the time after a lot of money spent.

Very painful and have been left with very dry eyes which I never used to get. My eyesight improved both short and long sighted however it only lasted 3 months so not worth the pain, dry eyes and expense!
I would not recommend!!

The staff! All the staff in the Belfast and Derry clinics that I have dealt with throughout my laser eye procedure have been 1st class, from consultation, to booking, meeting the front of house team to the doctor and nurses looking after me on the day of the operation and follow up check ups, every last one of them have been very professional, reassuring and put your mind at ease. 10/10

Pre visit and Procedure went lot smoother than I expected and very happy with my vision. 5 years on I’m still very happy with my eyesight although I do notice a slight difference but nothing major.

Only disappointment I had was the after care, my post op appointment was cancelled by Optilase the day before it was to happen. Never had another phone call for a new appointment so technically didn’t receive all I paid for.

I would still recommend tho

5 years on my eyes are functioning perfectly, I now have perfect 20-20 vision.
The procedure was painless and very quick and was well looked after by the staff.
Worth every penny

This process was the worse experience of my life and cost thousands.

I booked the appointment for laser eye surgery, PRK. I was extremely nervous for this procedure and I felt I was rushed into signing all the paperwork and even rushed during the procedure when I couldn’t keep my eyes open they forced them open to get me out of the room as fast as they could.

Post surgery, I was very sore. Red and swollen eyes and eye lids. Gritty and uncomfortable. They explained this would be the case for some hours. I experienced it for days. Eventually I rang the practice and spoke with the senior member of staff. He advised I follow the standard protocol of post op medicines (anti inflammatory drugs).

This finally settled and after 1 week of agony I had my sight, 20/20 vision. A miracle.

Within 12 weeks, I began noticing the decline of my sight. To the point of finding my glasses and using those again, at 16 weeks post op. The glasses didn’t even give me clear vision.

I booked in the surgeon for a review and he explained the eye had scar tissue developed over the left eyeball, distorting my vision. The eye sight in both eyes had deteriorated badly, requiring new prescriptions, each eye different.

I was told in this meeting that it would take 6-8 weeks to fully heal the scar tissue.

I returned 12 weeks later to find that there was no improvement at all. The same surgeon explained it can sometimes take 6-12 months to heal scar tissue.

I returned at 12 months post op and was told that there was little to no improvement in my scar tissue situation. This had me feeling very disheartened and untrusting of the ‘medical professionals’.

Upon that appointment I expressed my concerns and how annoyed I was. And when leaving the clinic, one of the nurses pulled me into a side room away from the crowds. She explained to me that the real reason for the scar tissue was that the anti inflammatory medication they prescribed me was not strong enough to prevent the scar tissue forming, and that this was not something they checked on pre op as it happens ‘1 in 100,000’. This was never explained pre op. I felt cheated out of the thousands I spent on this.

After I left the clinic I called to book another appointment to check and they didn’t book me in again. This disheartened me further and I gave up.

This whole ordeal has left me with permanent scar tissue formed over my eye which will forever distort my vision.

I was never compensated for the physical damage and psychological trauma this caused me.

I want to warn others to stay away from this awful clinic.

This happened in 2021 but the record system they have only permits 12 months or less. Obviously to exclude cases such as mine.

Had my laser eye surgery 5 years ago. Went from barely being able to see 30cm in front of me to 20/20 vision in 5 days. The staff was unbelievably kind and helpful. Easily one of the best decisions I’ve made.

Very simple procedure and clearly explaining

Excellent experience with Optilase from start to finish. The staff were professional and reassuring, the procedure was quick and painless, and the results have been life-changing. Highly recommend!

Getting my sight corrected was the best thing I've ever done. Optilase have been excellent, the whole procedure was straightforward, and experience was first class. 6 years on and i still have 20/20 vision.

I had laser eye surgery with Optilase 6 years ago and the experience has been a complete success. I have had no issues since the procedure and still have perfect vision today.

From start to finish the process was professional, well explained, and reassuring. The care and support throughout were excellent, and I felt fully informed at every stage.

I also found the payment options very flexible and the process made it financially accessible and manageable, which made a big difference.

I would highly recommend Optilase based on my experience and would be confident in undergoing any future enhancements or follow-up procedures with them if needed.

I had a great experience with Optilase. Every was explained very well and the procedure was quick and easy. Would highly recommend

I got laser eye surgery six years ago with optilise and it’s the best money I ever spent. Would highly recommend by optilise to anyone wanting laser eye surgery! Everyone I encountered was lovely and so professional

Easy fast and 20/20 vision ever since do not believe the horror stories !

The difference is unbelievable. Couldnt recommend Laser eye more. Easily saved the price of the procedure on not buying glasses. Its been 5 years since I had mine done. And still amazing. Now that being said, the nurses were absolutely amazing. Couldn't do enough! Fantastic! BUT the surgeon Alex George i think he was called (might not work there anymore) had a typical im better then everyone attitude, got angry at me for asking aparently "stupid questions" about the procedure. The nurses again reassured me after he stormed out of the room. Good results, is the reason for 4 stars but I definitely would not recommend Alex George (if he still works there) he was saved by the staff around him.

It's been 6 years since I've had my laser eye surgery and I havn't looked back, the results were almost instant and it was worth every penny, so glad I took the plunge to get it done. The staff were so helpful, kind and supportive throughout, honestly would recommend to anyone considering it.

I got my LASEK surgery in 2021 and it’s the best decision I ever made. Painful recovery initially but my vision has been perfect and there’s been no issues since.

The treatment I received was amazing. Talked me through the whole process make me feel better as I was so stressed this morning thinking about the treatment and how painful it would be. But I would definitely recommend.

Atmosphere and service was superb, not to mention the results after surgery. Would recommend everyone as the recovery was pretty fast and no more glasses needed.

I had my laser eye surgery 5 years ago and have had no issues since. I remember the whole team being so friendly and welcoming. I would recommend anyone considering getting lasik to go to Optilase for their treatment.