Totally confused here about what payment arrangements I've tried to make on 3 neon signs, instead of going lump sum, I wanted to pay by money orders; By which they changed business models, and then ha... Voir plus
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Lisez les avis des autres
I am so glad I reached out to Orant Neon. I had a great customer who needed that final touch to a great remodel. He was set on a budget, but still wanted something unique. I worked with the team at Or... Voir plus
I recently purchased a custom sign as a surprise gift for my business partner to celebrate our second year of exponential growth, and it was absolutely perfect! The sign left him speechless and has... Voir plus
Super-fast delivery and we get so many compliments on the new sign; we have ordered from you guys three times now and I will totally order from you again!!
À propos de l'entreprise
Écrit par l'entreprise
Orant Neon is an international brand boasting local operations and design teams in the US, UK, Australia and Singapore. With more than 30 amazing team members spread across our operational centers, we take great pride in our high-quality products and excellent customer support. Our story begins in Singapore, where entrepreneurs Jake and Jess Munday launched an LED neon sign business. Leveraging their experience in product development and social media marketing, the company created custom LED neon signs for local businesses, weddings, and events. The combination of high-quality signs and the ability to custom-design to customers' specific requirements led to explosive growth. Dainel and Johnny Nguyen, e-commerce industry veterans with over two decades of international experience, saw the potential to help the company expand beyond its initial market. As global orders grew, there was a clear need to increase staff and production capabilities. We have grown our teams in the US, UK and Australia by adding tremendously talented LED neon designers, dedicated support staff and friendy sales people to each office.
Coordonnées de contact
Etats-Unis
- orantneon.com
4,3
Excellent
286 avis
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Excellent work ⭐️⭐️⭐️⭐️⭐️
27 août 2024
Avis spontané
Orant Neon did a fantastic job turning…
Orant Neon did a fantastic job turning my logo into a neon sign. I highly recommend them if you are looking for a custom neon sign of your logo or custom design.
10 juillet 2024
Avis spontané
Very easy to make this neon sign and…
Very easy to make this neon sign and get what I wanted! A plus work!
3 août 2024
Avis spontané
5 ⭐️ service is an understatement
5 ⭐️ service is an understatement! I LOVE MY SIGN!!! Customer service and care was outstanding as well. I highly recommend Orant to anyone.
26 août 2024
Avis spontané
I absolutely love my sign
I absolutely love my sign! There were some shipping issues that caused some confusion, but Orant Neon was not the cause. My sign arrived when promised and I’m glad I invested in your business!
24 août 2024
Avis spontané
Highly recommend Orant Neon!
Highly recommend Orant Neon if you are looking for a custom neon sign! Daisy was super easy to work with and we received our neon sign today, weeks early. It is high quality & perfect in every way! Amazing, colorful & very professional looking! So happy we purchased through Orant Neon! Will be recommending ya’ll to everyone I know!
23 août 2024
Avis spontané
My sign turned out exactly as the…
My sign turned out exactly as the virtual render. Very impressed with the product and the customer service. Chloe was amazing to work with.
23 août 2024
Avis spontané
Great sign excellent quality delivered…
Great sign excellent quality delivered on time even rush order which exceeded expectations and arrived even 1 day early. Perfect display sign for our trade show!
22 août 2024
Avis spontané
I love it detailed it was exactly what…
I love it detailed it was exactly what I asked for!!!!!!!!!
20 août 2024
Avis spontané
I love my neon sign from Orant Neon
I love my neon sign from Orant Neon. The design team was very prompt with all communications and the sign turn out just like we designed it. I love the multiple settings the sign has too. I love it so much I ordered a second, larger, sign too.
19 août 2024
Avis spontané
NSDQ
I loved it. It looks amazing. Thank you so much. I'm definitely going to order another sign.
2 août 2024
I just loved my neon sign just…
I just loved my neon sign just submitted a picture for them to design it and within minutes I had my sign done. Florence the representative for Orant Neon was so helpful in achieving my suggested design.
17 août 2024
Avis spontané
Turned out sweet!
For now I’ll give it 5 stars! Very happy with the way it looks. Easy to control, wish there was a switch in the cord to turn on and off instead of a remote, cause if the bar loses remote it’s gonna be annoying to plug in and out every day! Hope it last a long time! Will report back
2 août 2024
Good for business
I really like the way it came out. Shipping took a little longer but that's probably because I live in hawaii. I wish I could post a pic of what it looks like.
8 juillet 2024
Avis spontané
Orant Neon came through like champs! I had an issue with my order and management contracted me. Chloe took the lead and turned my issues around immediately! Thank you Chloe you’re the best! Would I order again, absolutely!!!
The product I received didn’t look as it did on the proof, dark and unappealing is what I received. When I asked about it I was offered 30% on my NEXT purchase, and that it’s meant for a well lit room. I did that and sent pics and vid footage. But I was stuck with the dark prints that cost over $400 each. First experience left a bad taste in my mouth. If the proofs had looked like what I received I wouldn’t have ordered. Obviously the proofs were touched up. I wouldn’t recommend to anyone!
3 août 2024
Réponse de Orant Neon
Dear Thomas,
Thank you for taking the time to share your feedback. We sincerely apologize if the final product did not meet your expectations. At our company, we ensure that every design is approved by our customers before proceeding to production, and we strive to deliver a product that matches the approved proofs.
We understand your concerns regarding the appearance of the product in different lighting conditions and the discrepancy you noticed. We aim to be transparent about how lighting can affect the final look of our products and regret any misunderstanding.
To address your situation, we have asked your sales representative - Chloe, to reach out to you again to discuss a satisfactory resolution. We value your business and are committed to ensuring that you are pleased with the outcome of your purchase.
Thank you for bringing this issue to our attention. We look forward to resolving it promptly and hope to regain your trust.
Best regards,
Lisa,
Customer Support
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