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Lisez les avis des autres

Noté 2 sur 5 étoiles

I purchase Oreo's regularly and I am not happy with the "cheating" going on with the quantity of cookies hidden under the packaging. The package of Oreos has corners where you really cannot see under... Voir plus

Noté 1 sur 5 étoiles

Oreo ist mit Abstand das ekelhafteste was ich je probiert habe, die kann man für kleines Geld auch selber machen. Man nehme zwei billige Kekse, diese steckt man in den Backofen bis sie fast verkohlt... Voir plus

Noté 4 sur 5 étoiles

Oreos are very good actually. Creamy, chocolatey and sweet, I would agree that they are very addictive too. Overall I have only tried the original and vanilla cappuccino one but I think they taste pre... Voir plus

Noté 1 sur 5 étoiles

Could not be more frustrated! Errors in order process (i’m a programmer- you guys can do MUCH BETTER on your website). Process issues when trying to correct error codes & order creation. Promotions mi... Voir plus

À propos de l'entreprise

  1. Fabricant de produits alimentaires
  2. aussi dans
  3. Fournisseur de produits alimentaires

Informations provenant de diverses sources externes

The world's favorite cookie. Delicious and full of Wonder for over 100 years. Find Oreo games, videos, songs, and see how the Wonderfilled story goes!


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

134 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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2,0

Tous les avis

(134)

24 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible Customer Service, LONGG Processing Times

Unfortunately I ordered BEFORE reading the below reviews. Great idea, terrible execution. Customer service is completely unhelpful. I ordered on the 16th. Checked my order status: it said completed. Called for clarity- I was told that was an error and it’s 8-10 processing time. I asked for more info and if the error could be corrected. Of course not. 3 + weeks for 4 cookies is crazy. Also their recording prompter doesn’t make sense. Gives off fraud over a reputable company vibes. Order at your own risk ⛔️

27 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered on the 1st

Ordered on the 1st, 8 days later no word 12 days later I get a response "I'll contact you when I have an answer" zero word back by day 14 (not including weekends) I filed a claim with my bank. Still zero response, stole my money and made me fight to get it back.

Update: Order finally showed up after I went on their social media and made it public. Their response was "it's been shipped so its been settled". Zero word and a month late.

30 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Customer No Service

Just ordered a ton of custom designed cookies from OreoID (at least $400 worth). Once you order, Oreo can not make any corrections....and their order process does not catch address mistakes. Most sites run a check of address you entered but not OreoID, they accept any typo and no one can fix.

I had the correct address and zipcode but selected wrong state from dropdown by accident. I noticed after order complete and immediately contacted support. No response. 4 days later I followed up, no response. So I called.

They said, nope we cant change anything on order. We saw your email but now we cant find it. (and no one ever responded) They said, maybe Fedex will figure it out. (well that is helpful...they also said maybe I could call once order is on its way)

BTW, their customer support line recording makes sure to tell you, All Sales Are Final to ensure quality products you are expecting from Oreo...??? WTH does that even mean.

Was so excited about a great gift for our clients.., key word is Was...

4 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Oreo drumstick

Oreo drumstick. It was like wet cardboard. Not just one, all of them. Flavour was good, just not crispy. Not enjoyable to eat.

1 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

The cookies!

The cookies!
GREAT!!!!
THE PACKAGING!?
COMPLETE GARBAGE.
Opened the container! You can get the middle row.
You can't get the ones on the outside unless you have tiny fingers or tweezers.
Then that's not even the worst part!!!
When you go to seal it!?
It doesn't seal....
The last 4-6 packages, spanning over a year..
Better packaging....
Perfect.
Now!?
Packages suck....

22 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

LOL!!! No more double stuffed cookies.

LOL!!!! Double stuff! NOT. Unfortunately, I’m old enough to remember when Oreo unveiled their ‘double stuf’ cookie. As times change and everyone is trying to remain profitable, Oreo has decided to scrimp on the filling - which most people believe is the best part - otherwise we wouldn’t be purchasing ‘double stuf’. I’ve complained to Oreo and all they do is send me coupons for more 1.25 stuffed Oreos.

10 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Double stuff no more!

If I could rate zero stars, I would. Double stuff are nothing more than normal Oreos! Won’t be buying them ever again!

Maybe if they have REAL double stuff Oreos, then maybe!

Corporate greed rears its ugly head again!

25 août 2023
Avis spontané
Noté 1 sur 5 étoiles

BEWARE OREO CUSTOM COOKIES, POOR QUALITY, SHIPPING DELAYS

I thought Oreo.com was a reputable company. Who doesn't love Oreo's right? So I bought two different packages (12 count $39 each) with two different photos as gifts and sent to two different addresses, one in Nevada and one in Arizona. Since these are both are hot weather zones, I paid the extra $23 for hot weather shipping, which was supposed to get the cookies delivered quicker and on time.
I didn't count on Fed Ex saying they tried to deliver and no one was home, yet someone was home all day and the "ring" proves no one tried to deliver, so the cookies bounced around the truck for an extra 24 hours. I didn't expect the quality control to include red random sprinkles in the pink and blue ordered, nor did I expect sprinkles and to be embedded in the photo itself instead of surrounding it.
Seriously, save your money and buy something worthwhile, not a cookie gimmick that over promises and under delivers.

9 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Cheapened the product

I agree with another comment that the "regular" Oreos have hardly any filling in them and not to the edge. You have to buy Double Stuff to get what Oreos used to be.

27 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

They have reduced the number of cookies…

They have reduced the number of cookies in the Family Pack from 48 to 42, yet still charges the same price which is already too high. Might want to check the other packs as well. Ripping off the customer when inflation is at a high.

28 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Just purchased regular Oreos

Just purchased regular Oreos , there was hardly any filling in the cookies, now they are selling double filling Oreos which are just normal Oreos ! They think they are so slick , do they think the American buying public are that dumb ?

22 mars 2023
Avis spontané

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