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Lisez les avis des autres

Noté 2 sur 5 étoiles

I purchase Oreo's regularly and I am not happy with the "cheating" going on with the quantity of cookies hidden under the packaging. The package of Oreos has corners where you really cannot see under... Voir plus

Noté 1 sur 5 étoiles

Oreo ist mit Abstand das ekelhafteste was ich je probiert habe, die kann man für kleines Geld auch selber machen. Man nehme zwei billige Kekse, diese steckt man in den Backofen bis sie fast verkohlt... Voir plus

Noté 4 sur 5 étoiles

Oreos are very good actually. Creamy, chocolatey and sweet, I would agree that they are very addictive too. Overall I have only tried the original and vanilla cappuccino one but I think they taste pre... Voir plus

Noté 1 sur 5 étoiles

Could not be more frustrated! Errors in order process (i’m a programmer- you guys can do MUCH BETTER on your website). Process issues when trying to correct error codes & order creation. Promotions mi... Voir plus

À propos de l'entreprise

  1. Fabricant de produits alimentaires
  2. aussi dans
  3. Fournisseur de produits alimentaires

Informations provenant de diverses sources externes

The world's favorite cookie. Delicious and full of Wonder for over 100 years. Find Oreo games, videos, songs, and see how the Wonderfilled story goes!


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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2,0

Tous les avis

(134)

24 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Absolutely appalling to have certain…

Absolutely appalling to have certain words printed on these Biscuits, my kids eat these for goodness sake, definitely not appropriate. Biscuits do not have anything to do with sexual orientation so keep it that way.
Oreo Biscuits will not be eaten in my house again

5 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

I just got off a phone call to Oreo at…

I just got off a phone call to Oreo at 1-800-622-4726 to ask a simple question as to whether Oreos contain Diacetylene. I am a Scientist. The person who answered the call started by asking me to much information about myself. She said if it isn't listed on the ingredients, it isn't in it. I told her that isn't true, as ingredients are often listed non-specific, such as artificial flavor or Bio-engineered food ingredient. Not only was she avoiding my question, she became hostile and ultimately hung up. The reason I asked was that Diacetylene is highly questionable as an ingredient. Teflon or Polytetrafluoroethylene (PTFE) claimed to be harmless for decades. Today it is not considered harmless, but deadly.

1 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

TERRIBLE CUSTOMER SERVICE

TERRIBLE CUSTOMER SERVICE! I ordered cookies for an event and indicated I needed to receive them by a certain date or to cancel. I received an automated email indicating that a response would be received within 24-48 hours, but never received a reply..it has been a week now since I sent the emails. I then called customer service and asked to cancel. Rep indicated no one had started on my order, but she would have to email production to ask them to cancel and would get back with me. I called the following day and production said cookies were already made, but there was no guarantee when they would ship. If the cookies were not processed when I originally called why would they make after cancellation was requested? The rep I spoke with was the most argumentative person and made no effort to assist me. I requested a supervisor multiple times and rep refused to transfer me to one. I requested multiple times to please cancel order or ship since they were ready. Please note I also paid almost $30.00 in expedited shipping to have the order received by the event. To add to my frustration, the Oreo phone system is set up to only transfer you to the person you talked to in the past, so it is impossible to get another rep when you are dissatisfied with the service. As it stands now, it looks like I will be unable to cancel my order and it will arrive after the event. I guess my only recourse now is to contact my credit card company and hope I can get resolution. I have emailed, left voicemails, called 6 times and spoke to the same rep with no satisfaction! DO NOT order from Oreo!! Nothing but frustration and a very unhelpful combative rep!

29 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Santa 🎅

How come in your commercial you use a black Santa to market your black cookie?🍪 asking for a friend

24 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Ordered custom OreoID oreos in early…WASTE OF MONEY- DAMAGED GOODS AND TERRIBLE CUSTOMER SERVICE

Ordered custom OreoID oreos in early August for my new business. I paid for expedited shipping because of the heat and still when the shipment arrived many of the individual boxes were open and the blue "sprinkles" on the oreos were all over the shipping box. It was a mess - only a few of the oreos were even usable. I reached out to Oreo Customer Service more than 10 times and sent pictures of the damaged goods and they have done NOTHING! One response said - "Sorry- I have been on vacation - send the pics again" -- then crickets. NEVER AGAIN - don't waste your money. The customer service is WORTHLESS!

5 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Month long wait to get cookies

These take an incredibly long time to come. Order at least a month in advance. They don’t tell when ordering they only ship mon-wed, it’s listed on the faq page but no where when your ordering. The processing time is 8-10 business days and they have all kinds of excuses for going over that time and then if the do finish your cookies on Wednesday they won’t be shipped until the following Monday as they have to package them which apparently take a day as well but is listed nowhere in the “processing” time. Taking a month to get 65 cookies is a bit much.

1 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

lovely cookies

Not sure why they received such low rating, great cookies - love them so much, you can wake me up at night for them

21 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Oreo… Wonderfilled? Not this time, more like Wonderwhy?

I responded to an email from the Oreo custom cookie website for gift giving. I followed the process, very wonky. Once I finally made it to checkout, the shipping options were extremely expensive. Choices were "ground", "expensive" and "more expensive". I chose the most expensive to expedite delivery. Again, the ordering process was extremely wonky and site responsiveness was slow. I'm on a great network, patience was still required. Finally placed the order, nowhere could I find when the order would be delivered. Regardless of what customer service may say, it is not obvious that you need to add 8-10 business days to the order. It's 2022, we all know how to order online. Regardless, in a span of more than 30 minutes, I had ordered, then cancelled the order... Why? Who has half a month from fulfillment to delivery for a gift? I will give Oreo one star for having a live person to take my call to cancel the order. BTW, I must accept the fact that I have to wait 2-5 business days to have my CC credited for the refund. Buyer beware, there's really no need to order these cookies online, go to your local store for your Oreos and save $100.

4 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

No seal

I bought a pack of Oreo thins and there was no seal for me to open. I was extremely disappointed and it ruined my day!

27 août 2021
Avis spontané
Noté 1 sur 5 étoiles

So while I was eating my delicious…

So while I was eating my delicious Oreos I came across a Oreo that only had one top finished so I couldn’t enjoy they Oreo (but me still ate it) BUT this need to be fixed for u gone looks a Oreos lover 🙂

24 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent! I love it no problems would definitely recommend! 😄 I always make Oreo ice cream and I always buy multiple Oreos at once just so I never run out of my favorite cookies!

6 août 2021
Avis spontané
Noté 1 sur 5 étoiles

noww

i do not like the black and white i like ping and green

14 juillet 2021
Avis spontané
Noté 3 sur 5 étoiles

I love Oreos I just never thought i…

I love Oreos I just never thought i would get sick the way I did on 07/24/2021 I woke up sick and more hot and crying stomach pain this happened before I just thought maybe it was me but this time no it was the oreos

24 juin 2021
Avis spontané
Noté 3 sur 5 étoiles

Used to love them

It's a damn shame that Oreo got into politics, because their product is great, but you can not overlook a company's actions.

23 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Political

Will not support any product who gets into political agenda especially voting honestly. REALLY. I will do my best to let people know not to support your products and to support healthy non political all American businesses.

24 avril 2021
Avis spontané

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