I used Outbacker for my solo travelling around Asia for 5months. I made two claims, which totalled around £600. I provided the details, and they only asked for some extra evidence on the second c... Voir plus
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Lisez les avis des autres
Disgraceful , lying and misselling of annual policies. If you return for more than 14 days two weeks to UK your insurance becomes invalid despite the fact you need cover abroad for less time.... Voir plus
L'entreprise a répondu
I used Outbacker for a 7 month trip to Australia. During this time I had to use the Australian medical system a number of times due to a potentially serious condition. Fortunately the tests/scans gav... Voir plus
Went with Outbacker for travel insurance to cover my working holiday and encountered a situation where I needed to amend my policy to include winter sports after already arriving abroad. Tomas and Zyr... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The Outbacker Travel Insurance product range has been designed to reduce the price of long haul and backpackers travel insurance without cutting down on the cover! We believe that you deserve to have a quality backpacking insurance policy to protect you on your travels, which is why our cover has been carefully constructed to provide you with specialised backpacker travel insurance that fits your travel needs.
Coordonnées de contact
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
All seemed quite straightforward to…
All seemed quite straightforward to purchase, covered what I wanted.
Great customer service
Susie was an extremely helpful member of staff, going out of her way to resolve the issue I had.
Mi Bombaaa
such an easy and simple website to navigate, made the experience so much better.
Perfect for young travellers!
Great services and at an affordable price. Everything was easy to understand and overall perfect for young travellers!
Spoke to a lovely lady on the phone…
Spoke to a lovely lady on the phone helped us book our insurance quick an easy
Decent
Didn’t take long to get through to a person instead of an automated response and never on hold for long. Also really helpful with getting exactly what I needed done

Réponse de Outbacker Insurance
Easy to extend policy and friendly…
Easy to extend policy and friendly customer service rep
Helpful and easy process to book travel insurance
Spoke with Muskaan today to help me with my travel insurance policy, she answered all questions I had, was professional, knowledgeable and friendly.

Réponse de Outbacker Insurance
Great backpacker insurance on a one way ticket
I have yet to start my trip however having a few phone calls with their advisors have made the process very simple.
I am going travelling for 6 months + and purchased backpackers insurance through another company to then realise that it didn't cover you if you did not have a return flight booked. After calling Outbackers insurance they assured me I am fully covered without requiring a return flight having been booked and that I can extend it during my journey if needed.
So far great experience, would reccomend.
very easy second time used
Very easy to set up the insurance and…
Very easy to set up the insurance and very clear on what is covered.
so far so good hope i dont need to claim
Great insurance policies
Great insurance policies, response from staff is so fast if you ever have a questions. I decided to travel further than originally planned so asked if I could upgrade my policy to cover that place and it was so easy and hassle free due to the amazing work of the staff at outbackers. Thank you so much!
Very helpful call handler
Very helpful call handler . Easy and quick to sort out some changes for my son
Very friendly interface with staff
Very friendly interface with staff. Have previously used this insurance company and had no problem settling a claim

Réponse de Outbacker Insurance
Professional and efficient customer service
Phone was answered quickly. Person who took the call was professional and helpful.
Easy to navigate t…
Easy to navigate the website and look through the terms and conditions and select the necessary additions for my policy.
Customer Service
We had specific questions about the policy coverage and adding alternative authorised contacts to discuss the policy and were very satisfied with the prompt response that put our minds at rest
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