OutdoorSolarOutlet.com Avis 

403
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Shipping ? I paid extra and it took twice as long now I have it finally and this is nothing good it’s cheap made not going g with stand any wind poles have scratches and also scratching while unpacki... Voir plus

Noté 5 sur 5 étoiles

Got these to line the path from my back gate to my door so I don’t walk off into the bushes. The actual bulbs are slightly smaller than I was imagining, they’re the little glass dollop type rather tha... Voir plus

Noté 4 sur 5 étoiles

Love the package, love the product, however the wiring instructions we're insufficient. They did not show how to completely wire the lights so that they worked which was something I had to determine o... Voir plus

Noté 4 sur 5 étoiles

The product was of good quality, instructions terrible. They were obviously written by a Chinese person with no grasp of English. Also there were no real instructions on how to operate the unit. A QR... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. Fournisseur d'ampoules

Écrit par l'entreprise

WHY BUY FROM US? OutdoorSolarOutlet we are on a mission to inspire people to transform their loutdoor spaces & brighten up their gardens with our fantastic range of high quality branded outdoor lighting.Based in Los Angeles ,California everything we do is about making our customers happy. Particularly when it comes to choice, customer service, quality and value. We are incredibly particular about our quality standards. We work with our manufacturers directly so that the level of detail we insist upon sets us apart from the competition & ensures the products we provide to our customers are top quality. We specialise in outdoor Pathway Solar and Solar Street lighting for both the domestic and commercial sector. Our "LED Heavy Duty Outdoor Solar Street" is one of our best sellers and has hundreds of satisfied customer recommendations. This means our fantastic customers come back time and time again!We are always happy to listen to customer feedback and our US based in-house support team are available to answer any further questions you may have. If you would like to get in touch then please contact us via email support@outdoorsolaroutlet.com


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

403 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 2 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,8

Tous les avis

(403)

232 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I’ve left a message with your…

I’ve left a message with your 877-488-3581 number yesterday with no reply, regarding my previous two purchases of these lamps and two of which have lost power even with new batteries and I’m asking what to do next as they have been good lights but now they seem to be failing and I just bought six more.

24 juin 2026
Noté 5 sur 5 étoiles

Problem solved

We have experience and animal coming onto our porch during the night and relieving itself. We place the solar motion panel in the path of the animal and no more problem.

12 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

BUYER BEWARE!!!

BUYER BEWARE!!!
Do not purchase from this company unless you are 100% sure you will be satisfied with your purchase. The company DOES NOT pay for return shipping. I purchased a 10 piece set of solar path lights that were shipped to me in two boxes. One box contained 8 pieces and the second box contained two. The lamps are extremely fragile and one arrived broken in a few large pieces and hundreds of very sharp shards. The company shipped me a new one. Once I looked them all over I decided that they were too fragile and cheap looking to keep so I decided to return them. I took them to be mailed only to find out that the least expensive way to send the large box would cost $51 and the least expensive way to send the small box would be $27. In this day and age, most companies are reasonable about returns and either charge a small fee or no fee to return. There are many other options to but these and other lights. Go with another company if you don’t want the hassle. These were not adequately packaged for shipping from the seller.

I have just read the response to my review. The fact remains that the company DOES NOT pay for returns so unless you are able to know IN ADVANCE that you will be satisfied with your purchase- DO NOT buy from this company. You will either end up spending a lot of money on shipping and insurance or you will be stuck with items you’re not happy with. In my case, I’m stuck with unsatisfactory items because, in my case, the shipping would have cost almost as much as the items I purchased. For a large box the amount would have been over $70 for the least expensive shipping and over $20 for a small box. It is true that the website’s small print does state that the company isn’t responsible for the shipping of returned items but I missed it before I ordered. Who would knowingly purchase from a company with this policy when the exact or similar items can be purchased from companies with friendlier, more reasonable return policies?

22 juin 2026
Avis spontané
Logo de OutdoorSolarOutlet.com

Réponse de OutdoorSolarOutlet.com

Hi,

Thank you for taking the time to share your experience. We’re sorry to hear that you were disappointed with your order.

We sincerely apologize that one of the lights arrived damaged. While damage during shipping is unfortunately rare, we immediately sent a replacement at no cost because we stand behind the products we sell and want every customer to receive their order in good condition.

Regarding the return shipping, our return policy clearly states that while we offer free shipping on orders to our customers, we do not provide free return shipping for non-defective items. This policy is available on our website before purchase and is consistent with many specialty online retailers.

We also want to clarify that if any of the lights were defective or stopped working, we would have been more than happy to replace those units under our customer support policy. We stand behind our products and are always committed to making sure our customers receive fully functioning items.

We appreciate your feedback regarding the packaging and will continue working to improve it to better protect our products during transit.

Thank you again for your feedback, and we wish you all the best.

Noté 5 sur 5 étoiles

Great Product

I have purchased solar lights from this company before and they worked great. It was time to replace some and I went back to Outdoor Solar Outlet. Great price and great customer service.

25 mai 2026
Noté 3 sur 5 étoiles

Cheap flagpole

The new flagpole was replacing an aged existing flagpole. After unpacking the new flagpole it was obvious the new flagpole was incredibly cheap and shoddy manufactured. I did install it but expect to replace it within a year.

20 mai 2026
Avis spontané

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