The hose is great, especially as it can extend so I can reach the other side of our garden & when finished, it retracts back to its original length. No messy task having to rewind it & when done, it... Voir plus
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Lisez les avis des autres
I have bought many products from Outdoor Toolbox and without fail every single time I have had a wonderful experience. Occasionally I have had a small problem with a hose fitting .. it is replaced i... Voir plus
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3in1 Cordless Grass Mower- Arrived in specified time. Easy to assemble, though instructions were sketchy. Works really well on our small townhouse yard. BUT battery lasts only 20mins before needing an... Voir plus
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The Tangle-Free Garden Hose is top-notch in terms of quality impressive. I had an issue with my hose nozzle, and when I reached out their customer service, They promptly sent me a replacement at no ex... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Outdoor ToolBox is your go-to destination for top-quality outdoor tools and accessories, trusted by over 50,000+ Aussies & Kiwis. We pride ourselves on offering the best prices to our customers, with fast, free delivery on every order. Our innovative products are backed by a 100-day risk-free trial, ensuring 100% customer satisfaction. Based in Adelaide and driven by a passion for outdoor adventures, we’re committed to enhancing your outdoor experience with eco-friendly, chemical-free solutions. Discover why Outdoor ToolBox reviews are glowing—shop with us today and experience excellence, loyalty, and value in every product. Connect with us for exclusive offers and insights. Business Hours: Monday-Friday, 9:00 AM - 6:00 PM Phone Numbers: +61 8 7092 0892 (AU) +64 9 802 3024 (NZ)
Coordonnées de contact
91 King William St, 5000, Adelaide , Australie
- +61 8 7092 0892
- support@outdoortoolbox.com.au
- outdoortoolbox.com.au
4,5
Excellent
217 avis
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Prompt delivery
Prompt delivery, site easy to navigate and quality products available at very competitive prices.
13 février 2024
Réponse de Outdoor ToolBox
Hi Yindi, thank you for your feedback! We're glad that you had a positive experience with our prompt delivery, easy-to-navigate website, and quality products at competitive prices. We strive to provide a seamless shopping experience. If you have any more orders or questions in the future, please feel free to reach out. We appreciate your support!
Top-notch quality and service
The Tangle-Free Garden Hose is top-notch in terms of quality impressive. I had an issue with my hose nozzle, and when I reached out their customer service, They promptly sent me a replacement at no extra cost. The hose itself is durable, kink-resistant, and perfect for my gardening needs. Knowing that I can rely on their customer support for any issues gives me peace of mind.
26 mars 2024
Réponse de Outdoor ToolBox
Hi Cody, thank you for your feedback! We're delighted to hear that you're impressed with the quality of our Tangle-Free Garden Hose and that our customer service team promptly assisted you with a replacement for your hose nozzle. We aim to provide durable and reliable products backed by excellent customer support. If you have any more gardening needs or questions, please feel free to reach out via support@outdoortoolbox.com.au. We appreciate your support and hope you continue to enjoy using our products.
This was our second camping fan…
This was our second camping fan purchase. Both fans that we have are excellent. Very happy with our purchases and highly recommend this brand to anyone looking for a new cooler.
19 février 2024
Réponse de Outdoor ToolBox
Hello Aspen, thank you for being a valued customer and for your positive feedback! We're thrilled to hear that you're very happy with both of your camping fans and that they have served you well. We appreciate your recommendation and look forward to serving you again in the future. If you have any more camping needs or questions, feel free to reach out. Happy camping!
Considerate service
I bought this last year and used it once or twice then. It stopped working properly and reached out to customer service recently for a possible replacement but I was informed it's already beyond their 100 days warranty however I did not expect them to give me a replacement. I've had the inflator for a few weeks now, and it has exceeded my expectations. It's durable, and inflates my tires faster than I expected. Overall, a great investment for peace of mind on the road.
20 mars 2024
Réponse de Outdoor ToolBox
Hi Declan, thank you for sharing your experience. We apologize for the initial issue with your inflator falling outside the warranty period, but we're glad our customer service team could assist with a replacement.
We're delighted to hear that the new inflator has exceeded your expectations, proving to be durable and efficient. Your satisfaction and peace of mind on the road are important to us. If you have any further feedback or need assistance, please feel free to reach out. We appreciate your support and hope you continue to enjoy using our inflator. Thank you!
Excellent quality camping fan
The camping fan I purchased are exactly what I needed for my camping adventures. Highly recommend!
14 mars 2024
Réponse de Outdoor ToolBox
Hello Esther, thank you for your positive feedback! We're delighted to hear that the camping fan you purchased has been perfect for your camping adventures. Your recommendation means a lot to us and fellow outdoor enthusiasts. If you have any more camping needs or questions in the future, feel free to reach out via support@outdoortoolbox.com.au Happy camping!
Great experience
I had to return my lawn mower as I can't use it due to my hand arthritis, and the return process was hassle-free thanks to their efficient customer service team.
14 mars 2024
Réponse de Outdoor ToolBox
Hello Clara, thank you for sharing your experience with us. We're sorry to hear about your arthritis affecting your ability to use the lawn mower but are pleased that our customer service team made the return process hassle-free for you. Ensuring our customers have a smooth experience, especially during returns, is a priority for us. If there's anything else we can assist you with or if you have any questions in the future, please feel free to reach out. We appreciate your understanding and support.
One of the best company I've dealt with
I had an issue with solar power bank l purchased from Outdoor Toolbox, and I reached out to their customer service team for assistance. They were incredibly understanding and went above and beyond to resolve the issue to my satisfaction. I'm impressed by their dedication to customer satisfaction.
14 mars 2024
Réponse de Outdoor ToolBox
Hi Elsie, thank you for sharing your experience with us! We're thrilled to hear that our customer service team was able to assist you promptly and effectively with the issue you encountered with your solar power bank. At Outdoor Toolbox, we strive to provide exceptional service and ensure that our customers are satisfied with their purchases. Your feedback reaffirms our commitment to delivering the best possible experience to every customer. If you have any further questions or need assistance in the future, please don't hesitate to reach out via support@outdoortoolbox.com.au. We appreciate your support!
Compact and highly recommended inflator
I can't believe I waited this long to get the Tyre Inflator! It's a lifesaver. Easy to use, accurate pressure readings, and it inflates my tires quickly. Compact enough to keep in my trunk for emergencies, but powerful enough to handle regular tire maintenance. I lost one of the nozzle and Grace was kind enough to help me order some accessories for electric tyre inflator. Highly recommend!
13 mars 2024
Réponse de Outdoor ToolBox
Hi Flynn, It's fantastic to hear that you're finding our Tyre Inflator to be a lifesaver! We're thrilled that it's meeting your expectations with its ease of use. Keeping it in your trunk for emergencies and regular maintenance is a smart move, and we're glad it's proving to be both compact and powerful. Grace is a valuable member of our team, and we're delighted she could assist you with ordering accessories for your electric tyre inflator. Thank you for the recommendation, and if you ever need further assistance, we're here to help!
Easy buying online
I was hesitant to buy a ladder online. I like to order things online and have it delivered as I find this more convenient for my situation. Outdoor toolbox product description and customer service response convinced me otherwise. I'm so glad I made the purchase! The ladder is sturdy enough for my weight (62kg) and easy to use, and it arrived well-packaged. Thanks for the great service!
26 mars 2024
Réponse de Outdoor ToolBox
Hello Hugo, we're delighted to hear that you took the leap with us and are now enjoying your sturdy and convenient ladder! Providing detailed product descriptions and top-notch customer service is at the core of what we do, and we're thrilled that it convinced you to make the purchase. Thank you for choosing Outdoor Toolbox, and if you ever need anything else, don't hesitate to reach out via support@outdoortoolbox.com.au.
Seamless return process
I recently had to return a tent I purchasedd from them because it was too small for my needs. The returns process was hassle-free, and I received a full refund within a week of sending the item back. Really appreciate the smooth experience and excellent customer support.
12 mars 2024
Réponse de Outdoor ToolBox
Hi Leo, I'm pleased to learn that your return process with Outdoor Tool Box went smoothly and was efficient! It's definitely commendable to have customer support that streamlines the returns process. I'm happy to hear that they provided prompt assistance and that you received a full refund within a week of returning the item. Thank you for sharing your positive experience, and remember, if you require any further assistance, don't hesitate to reach out!
Fast Shipping
My order arrived earlier than expected, which was a pleasant surprise. Thanks to Outdoor Toolbox for their prompt shipping
13 mars 2024
Réponse de Outdoor ToolBox
Hi Sapphire, glad to hear your order arrived early! Enjoy your products, and thanks for choosing Outdoor ToolBox! If you have any questions, please feel free to send us an email via support@outdoortoolbox.com.au.
Happy with my lawn mower
Had a smooth experience dealing with customer service. They were professional and resolved my issue in a timely manner.
13 mars 2024
Réponse de Outdoor ToolBox
Hello Edith, It's wonderful to hear that you had a smooth experience with our customer service team! We strive to provide professional and efficient assistance to all our valued customers. Your satisfaction is our top priority, and we're delighted that we could resolve your issue promptly. Thank you for choosing us, and we look forward to serving you again in the future! If you have any questions, please feel free to send us an email via support@outdoortoolbox.com.au.
Good quality tent
I recently purchased a tent and I couldn't be happier with the quality. Sturdy, reliable, and easy to set up. They are also very helpful and provided me with an instructional video. They also offered me an additional 30% off on my second purchase. Couldn't be happier!
11 mars 2024
Réponse de Outdoor ToolBox
Hi Bradley, thank you for sharing your positive experience with your new tent! It's fantastic to hear that you're satisfied with its quality and ease of setup. Customer service that goes above and beyond, like providing instructional videos and offering discounts on future purchases, truly enhances the buying experience. Happy camping, and here's to many more adventures with your reliable tent!
Free and fast shipment
Received my order on time and in perfect condition. Will definitely be a returning customer!
10 mars 2024
Réponse de Outdoor ToolBox
We're thrilled to hear that you're happy with your order, Phoenix! Thank you for your kind words and for choosing us. We're here whenever you need us again in the future. Happy shopping!
Excited to use my new hose
I had a fantastic experience shopping at Outdoor Toolbox. Their customer support were friendly and knowledgeable, and the expandable hose exceeded my expectations. I can't wait to use it to water my garden every day!
12 mars 2024
Réponse de Outdoor ToolBox
Hello Angus, we are thrilled to hear that you had such a fantastic experience shopping with us at Outdoor Toolbox! Our friendly and knowledgeable customer support team strives to ensure every customer has a positive experience. It's wonderful to know that the expandable hose exceeded your expectations, and we're excited for you to start using it to water your garden. If you ever need anything else or have any questions, please don't hesitate to reach out. Happy gardening!
Loving my new tyre inflator
One of the items I ordered arrived damaged, but customer service promptly sent a replacement. Thank you so much I really enjoy my new inflator!
12 mars 2024
Réponse de Outdoor ToolBox
Hello Violet, we're sorry to hear that one of your items arrived damaged, but we're glad our customer service team sent a replacement right away. We're thrilled to hear that you're enjoying your new inflator! If you ever need further assistance, don't hesitate to reach out via support@outdoortoolbox.com.au. Thank you for your support!
Discount offer for carplay
Love the quality of the products from Outdoor Toolbox. The carplay I purchased from them has enhanced my driving experience, and I got a 15% discount from them. I'll surely buy again!
12 mars 2024
Réponse de Outdoor ToolBox
Hello Eleanor, we're delighted to learn that our products have brought you satisfaction, and that the carplay device has truly improved your driving experience! We're glad you could benefit from the 15% discount too. Your support means a lot to us, and we eagerly anticipate the opportunity to assist you again in the future. Should you require any further assistance, please feel free to reach out via support@outdoortoolbox.com.au. Wishing you safe and enjoyable drives ahead!
My pole chainsaw is amazing
Impressed with the durability and functionality of the pole chainsaw I purchased from Outdoor Toolbox. Their customer support team was also prompt and helpful in addressing my queries.
13 mars 2024
Réponse de Outdoor ToolBox
Thank you for your feedback, Cooper! We're glad to hear you're impressed with our pole chainsaw's durability and functionality. If you have any questions or need further assistance, please don't hesitate to let us know via support@outdoortoolbox.com.au. We're here to help!
Genuine care for their customers
Extremely helpful to deal with. Ana's prompt & detailed email response ensured we received the product best suited to our needs, and in a timely manner. Great stuff Ana! Complete customer satisfaction from my end! Hopefully your management reads this and is aware of your efforts.
6 mars 2024
Réponse de Outdoor ToolBox
Hi Fran, we're thrilled to hear that Ana provided you with such prompt and detailed assistance, ensuring you received the perfect product for your needs promptly. Thank you for sharing your experience, and we'll be sure to pass along your appreciation to Ana and our management team. Your complete satisfaction is our goal, and we're grateful for your support! If you need anything else, please don't hesitate to reach out via support@outdoortoolbox.com.au. Thank you so much!
Fast shipping, well-packed items
I ordered two universal car display for me and my son and these items arrived so fast within 7 days with great quality. I definitely will come back again and really recommend this shop
25 février 2024
Réponse de Outdoor ToolBox
Hi Gordon, we're thrilled to hear that you and your son received your universal car displays so quickly and that you're pleased with the quality! Thank you for choosing our shop and for recommending us. If there are
any issues, please feel free to reach out to us via support@outdoortoolbox.com.au. We are here to help!
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