Ozone Coffee Avis 

208
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Acme cups I ordered from Ozone Coffee are perfect! They retain the heat, They're comfortable to hold and really enhance the coffee experience. Ozone were very quick, efficient and communication wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had Hasbean coffee way back and loved it. Since then been very disappointed with other coffees. (Shop ceased selling it). Contacted Hasbean, Katie brilliantly helpful in suggesting coffees I might... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Used to be a great coffee company but, since the takeover by Ozone Coffee it is not the company it used to be. Don't get me wrong, the coffee quality is OK, but it no longer hits the heights it di... Voir plus

Noté 5 sur 5 étoiles

Just getting to the bottom of our first of two bags of coffee, and very impressed. So impressed, we've just taken out an annual subscription - a bag a week. Particularly good to see much more... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Torréfacteurs
  2. aussi dans
  3. Boutique de café
  4. Fournisseur de machine à café
  5. Grossiste en café
  6. Magasin de café

Écrit par l'entreprise

We’ve always gone the extra mile to bring new coffee experiences to our customers. The coffee world can sometimes feel a little complex, but we pride ourselves in making specialty coffee enjoyable for everyone. Whether you’re a connoisseur or newbie, a single origin expert or a blend enthusiast, we’re always here to share the wisdom we’ve gained over the past 25 years and help you discover new coffees and classic favourites along the way. Because for us, the detail is where we thrive. From our long-term, transparent relationships with farmers to our detailed flavour descriptions and how we strive to roast each coffee perfectly for you. It’s how we get to excellence in everything we do and what drives us to continue sourcing remarkable flavours from every corner of the world. Responsible Sourcing: We source from world-class producers who are paving the way for more sustainable and ethical coffee production. Producer Relationships: Our long-term, transparent producer relationships around the world enable us to bring you an ever-changing variety of incredible coffee. Flavour: We’re unapologetically obsessed with the flavour and variety that can be found in specialty coffee, and we travel the world in search of the most exciting and diverse range. World-Class Team: You can think of Ozone’s team of experts as your friendly coffee guides. We’re here to help you discover great coffees, wherever you are on your journey. Welcome to Ozone - the home of your Ultimate Coffee Host. Let’s brew this.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

208 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(208)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best on price

Probably the best value coffee you can find in the UK. Speciality quality at a very reasonable price.

22 juillet 2022
Avis spontané
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Réponse de Ozone Coffee

Hi there Robbie, thanks so much for the 5 stars! So happy to know you're loving our coffee :) Team HASBEAN

Noté 5 sur 5 étoiles

Excellent

Excellent, premium coffee at a realistic and reasonable price.
Loads of choice.
Compostable packaging.
Good transparency of origin + seemingly great relationships with growers.
Quick delivery. 10/10

10 juin 2022
Avis spontané
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Réponse de Ozone Coffee

Thanks so much for the happy review! So glad to hear that you like what we do :) Much appreciated, Team HASBEAN

Noté 1 sur 5 étoiles

Really poor service

Really poor service.

Tried to order a product they are the uk distributer for and they couldn’t have been more unhelpfull

9 mai 2022
Avis spontané
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Réponse de Ozone Coffee

Hello Dominic, thank you for your review and very sorry to hear about this. As I believe you purchased your Ottomatic from another retailer, I'd recommend reaching out to them to see if they can help. We do not carry the entire Chemex range of products (including spare parts) so were not able to assist with your enquiry this time. Chemex have actually stopped supplying brew clips with new Ottomatic units as they operate very nicely without them, if you're having any issues with your brewing, perhaps specifically around flow rate and drawdown times, please reach out to us as we should be able to help.

Noté 5 sur 5 étoiles

This started as a treat for my husband…

This started as a treat for my husband for a few months, however many years later I still look forward to receiving my coffee at the weekend.
The coffee is always delicious, I’ve spoken to them once about a particular one I didn’t get on with and they were so accommodating and even sent me another (which was my favourite)
I would highly recommend this company

5 mars 2022
Avis spontané
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Réponse de Ozone Coffee

Hi Debbie, thank you so much for your review! Really happy to hear we've gone from a little treat to a weekend staple =] always happy to swap out any coffees that don't quite tick all the right boxes as with a range like ours, there's always something new to try - fantastic that the swap was a favourite too! Thanks again for the review and kind words, massively appreciated. Chris - HASBEAN

Noté 5 sur 5 étoiles

Great coffee with great service

So far I have tested several deliveries. So first they were pretty fast, second coffee itself was really different. I did like Brother Blend most of all.
Also I would like to mention package for beans - they were marked with roasting date, and this package was breathing.

Not less than 5 stars!

12 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Best Online Coffee Roaster

I have ordered many bags of coffee from Hasbean over many years and I never never been disappointed. The delivery has always been good, with and option of economy and First class. The choice of different coffees from around the world is second to none, with options of whole beans down to finely ground.

9 février 2022
Avis spontané
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Réponse de Ozone Coffee

Hi Nigel, thanks so much for having been our customer for so long and for the glowing praise! So glad you enjoy what we do :)

Noté 5 sur 5 étoiles

Reliable

Reliable, good value, quality coffee. Using the subscription the coffee arrives regularly without any issues.

29 janvier 2022
Avis spontané
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Réponse de Ozone Coffee

So glad to hear you're enjoying what we do! Thanks very much for the kind feedback :)

Noté 5 sur 5 étoiles

Very efficient service!

Very efficient, order despatched and arrived within 2 days. Great service and best price

25 janvier 2022
Avis spontané
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Réponse de Ozone Coffee

Hi JG! Thank you so much for the happy words, hope you're enjoying a tasty brew :)

Noté 5 sur 5 étoiles

Hasbean has spoiled me

Hasbean has spoiled me, the best coffee I've had straight up! I've got the weekly sub and they never fail to surprise and impress. 10/10 would recommend! Literally no other coffee works for me anymore it's a problem

23 décembre 2021
Avis spontané
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Réponse de Ozone Coffee

High praise indeed! Thanks so much for the kind words Yasir, so glad you're enjoying your subscription :D

Noté 5 sur 5 étoiles

Fantastic customer service from Katie…

Fantastic customer service from Katie who was very responsive and helpful.
Order arrived within 2 days, with good communication from the company and a hour courier time slot given which was accurate.
Would definitely recommend the hand blown chemex is so beautiful

27 novembre 2021
Avis spontané
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Réponse de Ozone Coffee

Hey Julie, thanks so much for the kind words! Hope you enjoy your new Chemex :D

Noté 5 sur 5 étoiles

Excellent specialty coffee!

Excellent specialty coffee!
Tried their Costa Rica, Guatemala, Bolivia and Ethiopia beans for filtered coffee. If you brew them properly you can really get what's on the tasting profile. The aroma starts floating around when you start opening the bags, all the way to grinding, brewing and drinking!
All thumbs up!

22 novembre 2021
Avis spontané
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Réponse de Ozone Coffee

Hi there Andrew, thank you so much for the positive review! So glad to hear you're enjoying what we do :)

Noté 5 sur 5 étoiles

Superb company in every way

Hasbean is an absolutely superb company: friendly, responsive, and knowledgeable. Oh, and they produce superb speciality coffee.

5 novembre 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much Peter! Glad to hear that our efforts are causing smiles out there :)

Noté 5 sur 5 étoiles

Excelent coffee, excellent service

Finding varietal coffee of this quality at a good price is not easy. The coffee here is excellent and the lengths they go to to source it is amazing. The tasting notes are really good and tend to be accurate in my experience. I have been using Hasbean for years and problems have been rare. Where they have happened they are quick to put things right. A good company providing a great service and a brilliant product.

18 octobre 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much for the kind words and review! :)

Noté 5 sur 5 étoiles

Aeropress Filters

Authentic Aeropress filters, good value for money.

8 octobre 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks for the positive review Daniel! Happy brewing!

Noté 5 sur 5 étoiles

My go to place for great beans

Always buy my beans from Hasbean. Great price, usually a week for delivery on 2nd class which is absolutely fine and the beans are always top quality. Been ordering now since lockdown 1.0 and learning more about coffee with every order!

30 septembre 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much for the lovely words and review! Super happy that you've brought us along on your coffee journey thus far! :)

Noté 5 sur 5 étoiles

The best.

Been using these guys for my caffeine fix for over 6 years. Quite simply the best company I have purchased coffee from bar none (and those that know me would know that would be from a pretty big list).

Best coffee choice; best roasting philosophy and expertise; best prices; best after sales; best website … you get the picture!

21 septembre 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much for the kind words + review Jake! So nice to hear we're simply the best :D

Noté 5 sur 5 étoiles

Always great coffee

Always great coffee, super quick to deliver and good customer service. Tasting notes always spot on

20 septembre 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much Paul :)

Noté 5 sur 5 étoiles

Review from a long term subscription customer

I've been a long time customer of Hasbean most recently enjoying the weekly coffee subscriptions. I've just moved onto the 'new' subscription service and its so easy to manage and adjust your deliveries via the website.

Its all very intuitive and Hasbean send me brief reminder emails to remind me of an upcoming dispatch so I can adjust if needs be.

The coffee is also amazing, but I think that goes without saying.

The packaging used now for deliveries are all recyclable paper packets which adequately protect the coffee pouches contained within.

A* service. Thanks!

14 septembre 2021
Avis spontané
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Réponse de Ozone Coffee

Thanks so much for the lovely review and kind words :) So happy to hear you're such a long-time customer of ours and are enjoying the new subscription service, as well as the coffee of course!

Happy Brewing!

Noté 5 sur 5 étoiles

From a sincere customer!

After been with this brand for months, I am very happy to recommend it to all coffee lover. Quite nice service, quality and professional staff. Most impotantly thier goods are relly genuinely priced in comparison with other brands I knew.

5 septembre 2021
Avis spontané
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Réponse de Ozone Coffee

Thank you so much for the review and your kind words :)

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