This company is just outstanding in every way. The customer service is brilliant; they keep you updated from the minute you contact them. The screen protector I purchased is the best screen protector... Voir plus
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Lisez les avis des autres
Samsung galaxy flip phone has both the folding internal screen and the external one. Both should be fitted with high quality glass screen protectors. When I visited the Samsung store the shop assis... Voir plus
L'entreprise a répondu
UPDATE: Without prompting I've now been told that the missing item has been shipped. Revised experience. Incomplete order received, AI 'help' bot useless. Ordered two items, received one. Explai... Voir plus
L'entreprise a répondu
Not happy! Fingerprint recognition is very poor now on OnePlus 13 - despite following directions. The glass is very reflective and covered in small dots in some light conditions. I emailed custome... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'accessoires pour téléphones mobiles
- Boutique de vitrerie et miroiterie
- Atelier de réparation de téléphones mobiles
Écrit par l'entreprise
PanzerGlass is more than just glass. We use a special tempering process, which allows us to create a glass, that is 9 times stronger than regular glass, shock and scratch resistant and preserves 100% touch sensitivity. PanzerGlass is easily mountable due to the silicone coating to make it adhere to the mobile device. Furthermore, the oleophobic coating on the surface of the PanzerGlass reduces fingerprints and mirrors the touch and feel of the original display of the phone or tablet.
Coordonnées de contact
Delta 8, 8382, Søften, Hinnerup, Danemark
- customercareuk@panzerglass.co.uk
- panzerglass.co.uk
3,8
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This company is just outstanding in…
This company is just outstanding in every way. The customer service is brilliant; they keep you updated from the minute you contact them. The screen protector I purchased is the best screen protector i have ever purchased. The quality and ease of application with the alignment tool supplied, is better than any I have used before. An outstanding product from a great company.
11 août 2026
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product and service, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Great product and great customer…
Great product and great customer service - thank you
28 juillet 2026
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Fast delivery and good quality product
Fast delivery and good quality product. The application of the screen protector was easy and the quality is amazing, would definitely recommend!!
21 juillet 2026
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
The screen protection is easy to apply…
The screen protection is easy to apply and the anti glare is excellent.
17 juillet 2026
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Good service
Correct, quick service, nice, easy to install product, hopefully it will be lasting!
14 juillet 2026
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Very good customer service
Even though the 1st package got lost in the mail, the company were quick to replace it and send it back out. 2nd package was received fast.
20 juillet 2026
Réponse de PanzerGlass™
Thanks a lot for your great review, we really appreciate it! 🌹
We’re very happy to hear that you’ve had a good experience with our service, as that’s exactly what we aim for. You’re always welcome to reach out again if there’s anything we can help you with 🌟
Best Regards
PanzerGlass™
Excellence
Excellent set up, excellent gear. Used panzerglass for screen and camera lense protection on my s24 ultra and its pristine so its only natural i would get the s26 ultra kitted out the same way.
9 juillet 2026
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Réponse de PanzerGlass™
Thanks a lot for your great review, we really appreciate it! 🌹
We’re very happy to hear that you’ve had a good experience with our service, as that’s exactly what we aim for. You’re always welcome to reach out again if there’s anything we can help you with 🌟
Best Regards
PanzerGlass™
Good product
30 avril 2026
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Item still not arrived yet
18 juin 2026
Réponse de PanzerGlass™
Thank you for your review, we’re very sorry to hear about your delivery experience. This is certainly not the experience we want for our customers. Please feel free to contact us at customercaredk@panzerglass.dk with more details about your order, so we can look into the matter. This will allow us to assist you as quickly as possible.
We look forward to hearing from you.
Kind Regards
PanzerGlass™
Great experience regarding prompt reply…
Great experience regarding prompt reply and response to my email enquiry. Very happy and satisfied with the whole process of customer service.
Kindest regards,
Euten
22 mai 2026
Réponse de PanzerGlass™
Thanks a lot for your great review, we really appreciate it! 🌹
We’re very happy to hear that you’ve had a good experience with our service, as that’s exactly what we aim for. You’re always welcome to reach out again if there’s anything we can help you with 🌟
Best Regards
PanzerGlass™
The pack doesn't contain any kind of…
The pack doesn't contain any kind of aligner and the cost of it is too high for just 1 sheet of glass.
2 stars for missing aligner!
Not worth it.
8 juin 2026
Réponse de PanzerGlass™
Thank you for your feedback.
We’re sorry to hear that you’re not satisfied with the product. We would really like to take a closer look at your case and find a solution for you. Please feel free to contact us at customercareeu@panzergass.com
with more details, and if possible, include pictures so we can assist you in the best way.
We look forward to hearing from you 🤞
Kind Regards
PanzerGlass™
Always use panzer glass to protect my screens
Would rather replace the panzer glass instead of paying to replace my phone screen
27 mai 2026
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Product Failed Prematurely
Product Failed Prematurely; Refusal of Statutory Rights Under CRA 2015
On 19 January 2026, I purchased a PanzerGlass screen protector and a camera protector directly from PanzerGlass UK. After only three months of normal use—with no drops, impacts, or damage to the device—the screen protector and camera protector both failed, showing structural damage/delamination/cracks.
When I contacted customer service seeking a refund under the Consumer Rights Act 2015, their response was that "screen protectors are consumable accessories" and that "damage after a period of use does not necessarily indicate an inherent fault." Notably, PanzerGlass did not even ask me how the damage occurred or request any details about my usage before concluding it was not a manufacturing fault. Despite my explanation that failure within six months places the burden of proof on the retailer under Section 19 of the Act, they stated: "We are unable to confirm the presence of a manufacturing fault. For this reason, we are not in the position to offer a refund."
Instead, they offered only: "a one-time free replacement as a gesture of goodwill," concluding with: "this reflects our final position on the matter."
My key concerns were:
- Failure occurred within 6 months—burden of proof legally rests with the company
- No evidence provided that damage resulted from impact or misuse; in fact, they didn't even ask for my account of events
- Marketing emphasises durability, yet product failed without any drop or stress event
- Company maintained refusal despite statutory obligations
After refusing the replacement offer, I pursued a chargeback through my bank for goods not of satisfactory quality. The chargeback was successful and I received a full refund. I also filed a complaint with the Advertising Standards Authority regarding the durability claims made in their marketing.
Final outcome: Money back via chargeback process after direct refusal from company. Others should be prepared to escalate beyond initial customer service if needed.
30 avril 2026
Avis spontané
Réponse de PanzerGlass™
Thank you for your feedback, and we’re sorry to hear about your experience with our service. This is not the standard we aim to deliver. Please contact us at customercaredk@panzerglass.dk with more details, so we can look into the matter and assist you further.
We look forward to hearing from you.
Kind Regards
PanzerGlass™
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
Happy with the product
Happy with the product, easy to attach & appears to be substantial.
11 mai 2026
Réponse de PanzerGlass™
Thank you so much for your great review, it’s really nice to read! 😊
We’re very happy to hear that you’re satisfied with the product, and we hope you’ll continue to enjoy it. If you ever need any help or have questions, you’re always welcome to reach out 🙌
Best Regards
PanzerGlass™
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