The company was great in helping me make the arrangements for our transfer and the VIP Departure Assistance. Everything with the actual experience was exceptional. Michael helped us get through every... Voir plus
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Lisez les avis des autres
Service was excellent at CDG airport in Paris. Communication was great through out the process, and was guided quickly through passport check and customs. Our greeter met us right when walked off the... Voir plus
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Great support and experience! A big THANK to Mariia who organized all very well and the great communication! It worked absolutely perfect on arrival at Colombo Intl. Airport (CMB): welcome at the... Voir plus
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While travelling abroad my 77 year old mother had to have 2 unexpected hospital stays which left her weak and sore and my father exhausted and over stressed. I was all the way back in Canada unable... Voir plus
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À propos de l'entreprise
À propos de Paradigm Meet & Greet
Écrit par l'entreprise
Paradigm Meet & Greet
is an innovative company organizing highly reliable and professional Meet & Greet and VIP services at airports all over the world. Our ability to guarantee solutions of the highest quality at nearly every location of the globe stems from exclusive cooperation and effective communication with the most reliable airport operators.
By being comfort- and assistance-oriented, our Meet & Greet services cater to the needs of any category of passengers and serve as a major improvement to any kind of trip, whether for business or leisure. Political figures, managers of international banks and companies, showbiz celebrities, and luxury travel enthusiasts rank among the flyers who rely on Paradigm’s expertise and discretion.
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Everything was flawless In Buenos Aires
Everything was flawless. I was met as I deplaned, carry on luggage handled, guided to VIP line at Immigration, was through in less than a minute, led to Baggage Claim, contacted my driver, and guided me to my driver. Now that is the way to arrive in a foreign city. I will use Paradigm again!
22 janvier 2025
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Mr. Lewis,
thank you for your review.
We are glad to read that you have appreciated the arrival service provided in Buenos Aires. It is our mission to facilitate our guests' trip as much as possible, our airport agents always do their best to deliver smooth, quick, and safe assistance to improve our guests' travel experience.
It will be our pleasure to assist you again with any future trips!
Best regards,
Paradigm Meet & Greet team
Excellent meet and greet services
We used Paradigm for multiple services on a recent European and almost every one was exceptional. The meet and greet services for arrival and especially departure at CDG were amazing. We all were not feeling well on departure day and the two young men who handled everything for us from luggage to lounge were life savers.
Our only disappointment was our transfer driver from hotel to airport in Budapest, his erratic driving turned our stomachs, but other than that we were extremely happy with the company and highly recommend. Also the communication with the office was quick and efficient.
7 janvier 2025
Avis spontané
Réponse de Paradigm Meet & Greet
Dear M Lessor,
thank you for the time you have taken to leave this review.
We are sincerely sorry for the inconvenience you experienced with the chauffeur service in Budapest. Your feedback is valuable to us and we will take the necessary steps to improve the quality of this service in the future.
On behalf of our reservation department and airport agents at CDG we would like to thank you for your kind words and we are pleased to learn that the provided assistance has significantly improved your travel and exceeded your expectations.
Thank you for choosing our services and it will be a pleasure for us to support you again with your future trips.
Best regards,
Paradigm Meet & Greet team
Highly recommended- A must !!!
We had the most amazing experience with this service when we landed in Rome. Our greeter was lovely and assisted us through passport control, to baggage claim and connected us with our transportation to hotel . We used the 3 services provided - a greeter, a porter and driver. Made our arrival smooth and stress free
26 décembre 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Ms. Montanaro,
thank you for your kind words. We are delighted to learn that you have appreciated the support and professionalism of our airport staff upon your arrival in Rome, as well as the chauffeur service.
We look forward to being of service to you again!
Best regards,
Paradigm Meet & Greet team
Hands down one of the best services
Hands down one of the best services out there to expedite the process of getting through customs/immigration. My family and I have traveled into CDG before and it was one of the more challenging experiences getting through customs in a reasonable amount of time. I really did not want to experience that again on my most recent trip I took alone connecting through CDG so I opted to book fast track services and found Paradigm Meet and Greet through my research. Both times I flew into and out of CDG through my connecting flights, I had about a 2 hour layover and both times using Paradigm, I was able to make it through customs with at least 30 minutes to spare before boarding my next flight! It was super easy and convenient and I’m so glad I did it because I know I would have missed my connecting flights had I not opted for this service. They were easy to find right when I got off my plane and again on my flight going home after I got off the bus to the terminal holding up a sign looking for me to ensure they found me and off we went. There was little to no wait times getting through crowds at times and I couldn’t be more grateful that the team that escorted me through the airport seamlessly made it such a pleasant connecting flight. I will be using their services going forward and highly recommend going with Paradigm. You won’t regret it!
15 décembre 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Hang Lieu,
thank you very much for your kind review.
We appreciate your kind words and are pleased to learn that the provided Meet and Greet assistance at CDG has significantly improved your travel and exceeded your expectations. Our airport agents strive to provide efficient, seamless, and secure support to enhance our clients' travel experience.
Thank you for choosing our services and it will be a pleasure for us to support you again with your future trips.
Best regards,
Paradigm Meet & Greet team
Paradigm Was Fantastic!
We recently used Paradigm for international departure services from CDG in Paris. I have previously flown from this airport and was stuck in line after line. Not the case this time with Paradigm. My wife and I were greeted at the front of airport terminal and our bags were quickly taken by two fine gentlemen. They assisted us through the VAT process and then we cut to the front of every line, including airline check in, customs and security. And when my backpack was flagged and sitting in a que to be checked, they were able to speak with security personnel and get me moved to the front of that line. I had people asking how we were able to do that. My simple answer is Paradigm. After this experience, I will use their service every time I depart from an international airport!
19 décembre 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Mr. Alvarado,
thank you for the time you have taken to leave this review.
Our reservations team and ground staff sincerely appreciate your kind words. At Paradigm it is essential to ensure complete and efficient airport support for our guests, offering fast-track and VAT assistance to elevate their overall travel experience. We are glad to read that the provided assistance has significantly improved your departure from CDG.
It will be a pleasure for us to assist you again at Paris Airport or at any other location you will be travelling to.
Best regards,
Paradigm Meet & Greet team
We were met promptly and taken through…
We were met promptly and taken through to the "express " immigration and luggage was safely and swiftly obtained. We waited in a lovely lounge for our hotel connection. Even though unrelated to the Paradigm order, they coordinated the transfer. So easy. So wonderful. Wish they were everywhere.
12 novembre 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Antoinette,
thank you for your kind feedback. We are glad to read that you have appreciated the assistance of our reservation team and airport ground staff. Our airport agents always try to do their best to deliver smooth, quick, and safe assistance to improve our guests' travel experience.
Do not hesitate to contact us for any further requests.
Best regards,
Paradigm Meet & Greet team
The best company in this industry
The best company in this industry, and we have used a lot! Always on top of it and we trust them implicitly.
7 novembre 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Mr. Delson,
thank you for your kind words and your continued trust in our services. It is paramount for us to provide our guests with full and smooth airport assistance.
Thank you for choosing our services and it will be a pleasure for us to support you again with your future trips.
Best regards,
Paradigm Meet & Greet team
Excellent Service
30 octobre 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Bledar,
thank you very much for your kind review, it is highly appreciated. It will be our pleasure to assist you with any future requests.
Best regards,
Paradigm Meet & Greet team
No Show
I got a no show at JNB but gave 2 stars as they were quick to refund.
1 novembre 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Ms. Mac Millan,
Thank you for taking the time to share your feedback. We are sincerely sorry for having been unable to meet you as planned. Unfortunately, our agent was delayed by a problem of exceptional nature at Customs and could not be replaced by a colleague. As a result, you were not promptly met when your flight landed. The agent then tried to locate you, but without success.
This is not the level of service we commit to, and we understand your dissatisfaction. Our customer service team has promptly issued a refund and presented an apology for the inconvenience, which we would like to reiterate here.
We hope to be able to deliver a more acceptable level of service and to be of assistance to you on a next occasion.
Best regards,
Paradigm Meet & Greet team
Mrs. Giuliana and Mr Raphael the superb team.
The team that were assigned Mrs. Giuliana and Mr. Raphael were superb, friendly hospitable and would go above and beyond for our comfort to ensure that everything runs smoothly.
10 octobre 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Mr. AlSaqer,
our team and the ground staff sincerely appreciate your kind words and are pleased to learn that the provided airport assistance has significantly improved your travel experience and exceeded your expectations.
Thank you for choosing our services, we hope to be able to assist you again soon.
Best regards,
Paradigm Meet & Greet team
Seamless travel
Seamless, stress free way to travel when you’re not familiar with an airport. Had a very short layover AT CDG on my way to the US and using this service allowed me to make it to my connecting flight on time. If I had to wait in line at customs I would have missed my connect for sure. Great service to use.
3 octobre 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Stacy,
thank you for choosing our services and for your kind words. We are glad to read that you have appreciated the Meet & Greet service at CDG, the assistance provided has met your expectations and made your layover in Paris hassle-free.
It will be a pleasure for us to assist you again with your future trips through France and other destinations.
Best regards,
Paradigm Meet & Greet team
Tremendous and indispensable help
Tremendous and indispensable help! I am writing one review, but over the course of 10 days I used their service 4 times in Nice and Catania. It all was exactly what I had hoped for and gave us time that would have been spent in lines and let us spend it in the lounge. Also, I made a mistake in the Nice airport in going to the wrong Terminal and without their help, I am not sure I would have corrected my mistake quickly enough to make the flight. Outside of my home country, I would absolutely consider using Paradigm again on departing flights and on arriving flights subject to customs. We are healthy and glad to get and carry our own luggage so the value on an arriving flight maybe isn't a meaningful if not dealing with customs.
16 juin 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Mr. McDearmon,
thank you for your kind words. We are pleased to learn that you have appreciated the Meet and Greet services offered at Nice and Catania airports and enjoyed a quick passage through formalities. It is paramount for us to provide our guests with full and smooth airport assistance to enhance their travel experience.
Thank you for choosing our services and it will be a pleasure for us to support you again with your future trips.
Best regards,
Paradigm Meet & Greet team
Everything was perfect and efficient. Saved a lot of time!
Everything was perfect from the time we were greeted to our drop off at the gate. It was smooth, quick and efficient. He took our passports and checked our bags, got our VAT tax refund, went through security, skipping long lines. I would highly recommend this service!
14 mai 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Ms. Comiteau,
we appreciate your feedback on Meet & Greet service. It is a pleasure to read that you had a great experience with our assistance, which improved your passage through airport formalities.
Thank you for choosing our services, we hope to be able to assist you again soon!
Best regards,
Paradigm Meet & Greet team
You MUST USE Paradigm!!!!
Paradigm has been such a great experience!!Great on communication, respond time is outstanding as well. They made sure to answer all my questions and work with all of my changes (which were alot) Would definitely recommend !!!!
2 mai 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Ms Torres,
thank you for choosing our services and for your kind words. We strive to ensure that our communication is as clear and friendly as possible and to provide services that can effectively enhance the clients' travel experience.
It will be a pleasure for us to support you again with your future trips.
Best regards,
Paradigm Meet & Greet team
A+ rating
I would give Paradigm an A+ rating!! As a travel agent, I am very pleased with the service my clients received at the Rome airport. I will definitely be using Paradigm in the future. My clients were very happy and had a very easy arrival process.....that is the most important thing to me.
1 mai 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Amy,
we express our gratitude for the time you have taken to leave this review and are pleased to learn that your clients have expressed their appreciation for the assistance provided at Rome Airport. Our airport agents always try to do their best to deliver smooth, quick, and safe assistance to improve guests' travel experience.
Thank you for choosing our Meet & Greet services and it will be a pleasure for us to assist your guests again at Rome Airport or any other location they will be traveling to.
Best regards,
Paradigm Meet & Greet team
Best Service
Dear all. Best Service for Meet & Greet Platforms we ever worked with - Thank you for that
24 avril 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Mr. Hertig,
thank you for your kind feedback. We always try to do our best to accommodate our clients' requests, even on a last-minute basis or for uncommon locations.
Thank you for choosing our services. It will be our pleasure to assist you with any future requests.
Best regards,
Paradigm Meet & Greet team
Réponse de Paradigm Meet & Greet
Dear Vanessa,
thank you for choosing our services and for your kind words. We are glad to read that you have appreciated the Meet & Greet service.
Do not hesitate to contact us for any future enquiry.
Best regards,
Paradigm Meet & Greet team
Don’t think they even deserve 1 star…
Don’t think they even deserve 1 star even! Absolutely useless! Avoid at all cost.
I had booked their Arrival service plus paid for their expensive add-on of portering services, after seeing all the other positive reviews on Trustpilot, for my mother on 10th April 2024 at Islamabad Airport. No one showed up from Paradigm Meet and Greet Company, and she had to essentially navigate everything herself, which was extremely challenging to say the least!
No one even contacted her or the person who was picking her up from the airport, even after i had given all contact numbers possible to the Company! What a horrible and poor service! Be careful of all the other positive reviews!!!!
Update - Paradigm Meet and Greet refunded me 50% of my payment and came up with a self fabricated story after few days of investigation that their representative met my mother at passport control and that he was waiting at the arrival bridge. What they didn’t knew was that my mother had left her mobile on her seat in the aeroplane (something which can be verified by airline), and she waited a long time at the arrival bridge, and there was no representative of the company. There was only one person holding placard for someone else. No one met her at passport control, so unfortunately, it does show that the company’s customer service is really poor as well, as they will create a fabricated story! Be aware and Avoid these scammers! I still don’t understand what they charged me EUR 159 for (after refund of 50%)…. Just sending few emails to me!!!
10 avril 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Ahmed,
We appreciate you taking the time to share your feedback about your booking.
We are sincerely sorry to read that you were left with such a negative opinion. Our top priority is to deliver seamless and smooth airport assistance - especially, of course, to those guests who have limited mobility or are elderly.
Following up with the local airport team, it appears that, although the lady and the agent with the signage initially did not see each other at the meeting point (arrival gate), they were then able to meet before passport control and proceeded together through the following checkpoints.
We feel and understand that the lady might have been disappointed at not having been welcomed as she expected; for this, we are sincerely sorry. You may rest assured that our reservation department will be in touch with you very soon with more details and with a response to your request for compensation.
Our team will be happy to be of assistance to you and your family for any future trips.
Best regards,
Paradigm Meet & Greet team
Great!
exceptional service and operative team! thank you, will definitely book again
28 mars 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Ms. Rafiqzoda,
thank you for the time you have taken to leave this review. It is a pleasure to read that you have appreciated the staff's support and our team's professional approach.
We express our gratitude for choosing our services, and we hope to be able to assist you again soon.
Best regards,
Paradigm Meet & Greet team
Great service!
They were very fast to respond, well organized and made sure the security checks and passport control went as smoothly as possible. Highly recommend.
13 mars 2024
Avis spontané
Réponse de Paradigm Meet & Greet
Dear Dejana,
thank you for your review.
We appreciate your kind words about the service provided. Our objective is to provide our guests with comprehensive and seamless assistance through airport formalities.
Thank you for choosing our services and do not hesitate to contact us for any future enquiry.
Best regards,
Paradigm Meet & Greet team
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