Such a great experience from the start to the end! I placed an order on Monday morning at 8am, I then received a email by 11am saying the items were dispatched! Just wow! Items were delivered on Wedne... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a reverse opening umbrella's for a long time and when it finally died I went looking. There were so many fake websites out there, but Trust Pilot helped me filter down to Umbrellas & Parasols. A... Voir plus
L'entreprise a répondu
A great quality umbrella at a great price. Arrived in time for my event with plenty of time to customise it.
We ordered an umbrella as a birthday present. I noticed an issue with the address on our order. I notified the company via the online chat and the problem was sorted out very quickly. We received the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Umbrellas & Parasols, we’re Australia’s largest online umbrella and parasol retailer.
Coordonnées de contact
91 Stanley Rd, 2565, Ingleburn, Australie
- 1800 155 233
- salessupport@shadeaustralia.com.au
- parasolumbrellas.com.au
4,8
Excellent
511 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love umbrella compact size and colour
Love umbrella compact size and colour
Thanks service 10/10
30 juin 2024
Réponse de Umbrellas & Parasols
Thank you for your five star review!
We're so glad that you love your new Shelta Featherlite Slim Umbrella and that you're happy with the size and colour! It's great that you found the perfect umbrella for your needs and that you were also happy with the level of service that we provided!
Kind regards,
Alana
Great experience
Great range, fast dispatch and great quality item. This was a gift but I'd shop again for myself!
16 juin 2024
Réponse de Umbrellas & Parasols
Hi Jo,
Thank you for your five star review!
We're glad to hear that you're happy with the quality of the umbrella you purchased as well as how quickly it was shipped. I hope that the recipient loves their new Shelta Double Cover UPF50+ Nimes Umbrella and that it does a wonderful job for years to come!
Kind regards,
Alana
You answered my questions promptly and…
You answered my questions promptly and suggested an alternative as well as prompt delivery
27 juin 2024
Réponse de Umbrellas & Parasols
Hi Sue,
Thank you for giving us a five star review!
We're always happy to help and are so glad that you appreciated our advice and how quickly we shipped your order!
I hope your Clifton Auto Open Auto Close Vented Umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Very happy with products and…
Very happy with products and communication at every stage. Delivery speedy.
27 juin 2024
Réponse de Umbrellas & Parasols
Hi Margaret,
Thanks for the five stars!
It's great to hear that you were happy with your order at every stage of the process, and that you received your umbrellas quickly! We always ship as soon as we can!
Kind regards,
Alana
Great product. Great service.
I had a reverse opening umbrella's for a long time and when it finally died I went looking. There were so many fake websites out there, but Trust Pilot helped me filter down to Umbrellas & Parasols. As a last check to see if they were real, I rang them. They answered the phone! I ordered two umbrellas. Delivery was quick. When I decided to swap one pattern for another, they made it easy. I also found some great sailcloths and quality large umbrellas for a client's home. Super excited.
26 juin 2024
Réponse de Umbrellas & Parasols
Hi Ruth,
Thank you so much for taking the time to write us a fantastic five star review!
We're always happy to help and it's wonderful to hear that you appreciated our assistance. It's also great to hear that you found some shade solutions that were perfect for your client!
I'm sure your new umbrellas will do a terrific job for you for many years to come!
Kind regards,
Alana
Réponse de Umbrellas & Parasols
Thank you for your five star review!
We're happy to hear that you received your order quickly and in perfect condition!
I hope your Shelta Featherlite Compact Umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Amazing Umbrella & Parasols! 🌈☔️
Quality umbrellas! Efficient and fast delivery. Wasn’t expecting Umbrellas & Parasols to be such a kaleidoscope of beautiful designs and colours! 🌈☔️ Huge range of styles and functionality types to fit all weather conditions. Thank you!
25 juin 2024
Réponse de Umbrellas & Parasols
Hi Lauren,
Thanks so much for taking the time to write us a lovely five star review!
We're thrilled to hear that our range went above your expectations and that you were pleased with the quality of your Clifton Orange Timber and Shelta Rainbow Umbrellas!
I hope they do a wonderful job for you for many years to come!
Kind regards,
Alana
I emailed you guys a picture of my…
I emailed you guys a picture of my umbrella that rocked up broken
24 juin 2024
Réponse de Umbrellas & Parasols
Hi Pete,
Thank you for reaching out in regard to your damaged umbrella. It is quite rare for a Doppler umbrella to arrive broken but you did the right thing in emailing us as soon as you could. We have since replaced your umbrella under warranty - I hope it is doing a great job for you.
Kind regards,
Alana
Réponse de Umbrellas & Parasols
Hi Jacob,
Thank you for your five star review based on your experience with our store!
We're glad to hear that you were happy with our competitive pricing as well as with how quickly you received your order. We always do our best to ship as soon as we can!
Kind regards,
Alana
Incredibly prompt delivery!!!
Incredibly prompt delivery!!!!
I cannot comment on the quality as i only received them this week but they look good!
18 juin 2024
Réponse de Umbrellas & Parasols
Hi Sophia,
Thank you for sharing your feedback with us!
We're glad to hear how quickly you received your order - we always do our best to ship as soon as we can. I'm sure your Rainbow Willow Tree Umbrellas will do a wonderful job for you for many years to come!
Kind regards,
Alana
Easy to navigate web
Easy to navigate web. Fast delivery. Extremely satisfied with product
30 mai 2024
Réponse de Umbrellas & Parasols
Hi Tracy,
Thank you for taking the time to give us a give star review based on your order with us!
We're glad to hear that you found it easy to navigate our site and that you are also super happy with your new umbrella! We always do our best to ship as soon as we can so it's great to hear you received it so quickly as well!
I hope your Clifton Albatross Golf Umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Wonderful, just wonderful!
Wonderful umbrellas, great response times, great quality - couldn't be happier! Will definitely use again.
I have struggled to find nice and quality umbrellas at a reasonable cost! You guys certainly hit the mark!
31 mai 2024
Réponse de Umbrellas & Parasols
Hi Leanne,
Thanks so much for writing us a terrific five star review!
We're thrilled to hear how happy you are with your new Willow Tree umbrellas as well as with your experience purchasing from us! We look forward to seeing you again!
Kind regards,
Alana
Fast response and delivery
Fast response and delivery
Have purchased previously and same exceptional service
15 juin 2024
Réponse de Umbrellas & Parasols
Hi Nat,
Thank you for taking the time to give us a five star review!
We're so glad that you had a great experience with our store again and that you are happy with the quality and timing of our service!
Kind regards,
Alana
Réponse de Umbrellas & Parasols
Thank you for your five star review based on your order!
We're thrilled that you're happy with the quality of your order as well as how quickly you received it!
It's great to hear that your Shelta Mini Maxi Auto Open umbrella has done a terrific job so far!
Kind regards,
Alana
Réponse de Umbrellas & Parasols
Hi Justine,
Thank you for your five star review!
We're glad that you're happy with our competitive pricing of your new Clifton 3 Fold Mini Maxi Umbrella - we always do our best to ship as soon as we can!
Kind regards,
Alana
Great product
Easy layout on the website, easy payment , extremely quick delivery and the product is exactly as promised. It's small enough to carry in my bag but is very tough and well made. I'm very happy with my experience. Thanks
Follow up.. a week later my umbrella broke and when I contacted customer support, a replacement was sent free of cost. Very efficient and polite.
Unfortunately one of the spokes has broken again but I'm still using it. So, while it is a good product, I'm not sure if it's sturdy enough.
2 juin 2024
Réponse de Umbrellas & Parasols
Hi Anjali,
Thank you for giving us a thoughtful five star review!
We're thrilled to hear that you found our website easy to use and that you received your order so quickly!
It's terrific that you're very happy with your Willow Tree Silver Auto Open Umbrella!
Kind regards,
Alana
Smooth online experience
Online ordering was simple and fast. Website is easy to navigate through, to find what I wanted.
30 mai 2024
Réponse de Umbrellas & Parasols
Hi Ric,
Thank you for the five star review!
We're so glad to hear that you had a great experience ordering from our site, and that you found it easy to navigate. Wonderful to hear that you were able to find the right umbrella for you!
I hope your Clifton Classic Tartan Umbrella does a fantastic job for you for many years to come!
Kind regards,
Alana
Photo online true to colour of…
Photo online true to colour of umbrella. Quality product, delivered in a timely manner.
Well packaged for delivery.
28 mai 2024
Réponse de Umbrellas & Parasols
Hi Karen,
Thank you for your five star review!
We're glad to hear that you're happy with the quality of your new umbrella and that you received it quickly! We always do our best to ship as soon as we can!
I hope your Shelta Double Cover Lilies Umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Réponse de Umbrellas & Parasols
Hi Jess,
Thank you for the five star review!
We're glad to hear that you received your order so quickly and that you are so happy with your new Willow Tree Rainbow Golf Umbrella that you would recommend us to others!
I hope it does a wonderful job for you for many years to come!
Kind regards,
Alana
High quality umbrellas and fast shipping
I purchased three umbrellas and all three are of high quality and arrived within a few days. Very happy with my purchase and the prompt interstate delivery.
8 mai 2024
Réponse de Umbrellas & Parasols
Hi Ashlea,
Thank you for your five star review!
We're so glad to hear that you're very happy with your purchases from us and that you received your order in good time! We always do our best to ship as soon as we can!
I hope your rain umbrellas do a wonderful job for you for many years to come!
Kind regards,
Alana
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.