Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Frankly it’s shambolic. The place is a building site with temporary fences and coned off roads and the airport’s website postcodes for parking lead you into cul de sacs where enforcement cameras lie i... Voir plus

Noté 1 sur 5 étoiles

We were impacted by our flight being cancelled and stranded for 3 days with no flight home. When we arrived despite emailing and explaining to silver zone, we were hit with a £39 per day charge even t... Voir plus

Noté 1 sur 5 étoiles

Our flight back to the UK this week was delayed by 12 hours and, despite in advance having advised the airport parking of our late return and being told there would be no further charge resulting, w... Voir plus

Noté 2 sur 5 étoiles

We travelled on Easyjet yesterday morning. The check in was chaos as was security. We waited 30 minutes in the check queue with hundreds of passengers. As security was so busy we paid for fast tra... Voir plus

À propos de l'entreprise

  1. Espace de parking
  2. Service de voiturier

Informations provenant de diverses sources externes

Bristol Airport, at Lulsgate Bottom in North Somerset, is the commercial airport serving the city of Bristol, England, and the surrounding area.


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

447 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,4

Tous les avis

(447)

148 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Silver parking = smashed up car

Part of suspension fell off on way home after using Silver Parking. £850 repair bill. Mechanic said bottom of car smashed. Asked me what I had been doing. I assured him just routine roads (I'm also nearly 60!). Then said had I just collected the car from an airport. His reaction? Was it Silver Parking Bristol Airport by any chance? He had exactly the same happen to him a few weeks previously. Of course the airport deny all liability as the damage wasn't reported at the time (how are you supposed to spot under car damage?). Not sure what they are doing at the airport. My guess is speeding over speed bumps. Will never park there again.

21 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Dated and tired.

The airport feels worn and outdated, still relying on buses to transport passengers to the aircraft, even in 2025.

The shops and dining options are overpriced, and there's a noticeable lack of seating throughout the terminal, contributing to the overall tired atmosphere of the airport.

Additionally, the security staff were rude, particularly one individual with an American accent who shouted at customers. While I am accustomed to traveling globally, I recognise that for many, this is their first travel experience, and they may require extra assistance. His demeanor came off as self important and discourteous to venerable customers, shame on you watching from a distance.

23 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Arrived at Bristol airport to 40 minute…

Arrived at Bristol airport to 40 minute queue to get silver zone bus back to car park. Then had to wait further 40 + minutes in reception for them to find my car. Very poor service! Wouldn't have minded so much if I hadn't paid £120 for the privilege. Don't waste your money!

30 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid Park Sphere Services (booked…

Avoid Park Sphere Services (booked through Compare the Airport Parking). I won't use any 3rd party meet and greet companies again. They were so dodgy, kept us waiting for 45mins when we returned - could hardly speak any English and i had no paperwork to demonstrate they were insured etc. They meet you just inside the barrier at the short stay car park so you have to pay for that (£14). Also disconnected my dashcam without consent. Was just relieved to eventually get my car back and in one piece. Will only use official airport parking in the future.

15 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Don’t read all negative comments. We booked to leave our car at Silver Zone carpark for 4 nights, we can’t fault the service we received, from the key drop off and collection, to the transfer to airport and back. shuttle was a matter of minutes to and from airport. Staff were very helpful and we Would leave our car here again.

20 août 2025
Avis spontané
Noté 1 sur 5 étoiles

It took longer to queue to get on the…

It took longer to queue to get on the bus to the silver car park than to fly from Isle of Man . I waited for nearly 2 hours in a line stretching up and down and filled the hall up to the entrance. Stupid and frustrating Bristol airport car park madness. Fly from anywhere except Bristol.

22 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Rip off prices, terrible service, noone cares.

Rip off prices, poor service. Had to wait 45 mins for a bus after getting back to Bristol because they weren't enough buses. They know how manay people are coming through the airport so its their choice to understaff the services. Ive been flying out of Bristol for 30 years but will be avoiding in the future.

22 août 2025
Avis spontané
Noté 1 sur 5 étoiles

I booked with Park Sphere Services Ltd…

I booked with Park Sphere Services Ltd admittedly because they were cheap. Never again. Very disorganised. You wait at the exit of the short stay car park. You don't know who you are waiting for - the men have no ID, etc and just hand you the ticket to exit £7.00 - and disappear. On arrival back to Bristol Airport I was disgusted to be told I had to wait 45 minutes for my car. When I said I had severe COPD and couldn't wait that long (and it was midnight) and I had a 90 minute drive home, they said I was number 5 and had to wait. I waited 40 minutes. I had no luggage, so was straight through the airport and my trip was spoiled by this long wait. Never, ever again.

15 août 2025
Avis spontané
Noté 2 sur 5 étoiles

We arrived to absolute chaos!!!

We arrived to absolute chaos for drop off, no organisation or structure, clear guidance should be provided prior to drop off. One staff member trying to support everyone whilst they rest stood or sat around.
We parked in the Disabled Bay, put the badge in the windscreen and under guidance selected the Disabled Driver option on the booking screen, all the time being bumped and nudged by people. there was no effort to keep the flow off bodies safe in any name, shape or form. Was told to get a YELLOW tag, place it on the keys and drop it in the slot, all done went on holiday.
Returned with exhausted children at around 1am, went to collect keys and when handed them was told it was parked at the very far side of the car park, asked why it was not in a Disabled Bay and was told "you have a yellow tag and not a blue", staff member was so rude as the conversation went on and I explained I did EXACTLY what I was told, very dismissive of any disabilities and clearly really didn't care, just fobbed me off with "sorry but that's not our problem as you have a yellow tag!". I was too tired to argue, advised her she was rude and offensive to disabled drivers to which she just shrugged and dismissed me by moving to the next person in the queue so went to collect my car and low and behold the Blue Badge was still visibly sat in the windscreen in full view to add insult to injury.
I have seen reports and reviews highlighting this issue before so clearly they are not learning, maybe they need retraining on DEI and the should make the process clear before ramming hundreds of people into such a small space.
Not worth the cost, would have been better to pay slightly more to park in the airport multi-storey with a 2 min walk.
Consider what you get from it before paying out!!!
Only gave a 2 because the driver was nice.

3 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Negative feedback unfortunately

As others have commented disrespectful unhelpful staff who appear to be very unhappy in their jobs . I returned today to the new system..massive queue outside terminal by m &s store .passengers clearly shocked with disbelief of the chaos.It was like checking in at the airport again just what you need at the end of a holiday and flight[not]..headed onto bus .overcrowded and unsafe i nearly fell trying to hold on to my suitcase as well as myself another seated passenger luckily helped me . Costs have increased but sadly the service has very much decreased .Presumably we will have to use another airport or put up with this shoddy service.Personally I think Bristol Airport need to listen and take action on all this negative feedback

5 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Bristol airport ran by retards…

Bristol airport ran by retards…. Over priced parking what a joke this place is….. crab airlines cheap and nasty…. I recommend using another airport… pathetic place..😡😡🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿

1 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Parking Sphere are a joke

Parking Sphere are a joke.
Unprofessional, smelly unkempt and rude men without ID collecting cars and over a 90 min wait for getting car back at 1am. I wasn't late, yet was told a 45 min wait when I landed. Was told my car would be 10 mins at 2am so I started walking the 10mins to the car park. At 2.30 I was told by the dimly lit car park where no one was around was safe for me as a lone female, because it was an airport so I was safe. I complained and heard nothing back.

21 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

I had an awful experience today at…

I had an awful experience today at Bristol airport. I wanted to go to short term parking to see my son off and have a quick break. We ended up in the multi storey car park despite both of us paying attention to signs. The choice was multi storey of drop off. Turned out the multi storey is long term only. No sign says so!
I costs £60 for the mere 15 mins I was trying to find the exit. I entered on level 2 and there were zero signs that the exit is on level 0. I felt terrible as I couldn’t find my way out and had to ask for help.
The chap at the barrier was arrogant and unhelpful telling me there were plenty of signs. A bad experience not to be repeated

23 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Sloppy service.

Arrived at Silver service key check in at 4 am for a 0630 flight. Chaos and mayhem in the check in room as masses of people there and electronic check in screens which holds everyone up.
Returned to car after holiday, dash cam left disconnect, air con and lighting settings all over the place.
Sloppy service.
We will use an alternative next time.
Reading the other reviews there is no point complaining as they just don't care.

21 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

This company is big mistake

This company is big mistake. I was waiting in short stay car park and driver didn't turn up. When I contact with company they lied to me. Firstly they say driver is on the way and after they said I waiting in wrong place that was on the ticket when I bought it! I have to pay £40 charges for parking ticket for staying to long and have to bay another car park in Bristol.

19 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Bristol airport are a bunch of robbing…

Bristol airport are a bunch of robbing gangsters,all that work going on there,and who is paying for it,we are, the tax paying public,the paying customer.
i take passengers to this airport and have done for the past 15 years,it now costs £20 to drop these people off,compared to £7 last week,more than double.
passengers should think about cardiff or birmingham'

18 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Multi story parking issues

Absolute horror show in the multi storey car park, booked months in advance, turn up driving around for 30 minutes waiting for a space to become available, new method of parking also allowing anyone into the multi storey so assume they can just park and pay now, green lights over multiple bays to show empty bays but cars parked in them, obviously a money grab from Bristol airport, looks like they have the new section meet and greet only, well be cancelling future bookings and using alternative parking.

19 juillet 2025
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus