ParrotParcel Avis 

68
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I processed an order 6/5/22. I am yet to receive this order although payment has been taken. There is no point of contact except for Igor email whom doesn’t respond to emails. Service is shock... Voir plus

Noté 5 sur 5 étoiles

I have received my parrot parcel for several months now and my birds love it! I get the monthly toys and food every 75 days. With a GGC and BHC they go through toys quickly and the natural materials a... Voir plus

Noté 5 sur 5 étoiles

I have received my first order with Parrot Parcel. Chico, my Amazon parrot, was so excited to try out his new toy and treats and it was such good value. I have always been a fan of the Harrisons... Voir plus

Noté 5 sur 5 étoiles

Just had my second parrot parcel delivered the other day.. It was excellent... I decided on a toy bundle this time... They were absolutely brilliant... Well worth the money... 3 massive parrot hanging... Voir plus

À propos de l'entreprise

  1. Animaux

Informations provenant de diverses sources externes

Parrot food and toys to your door


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

68 avis

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3,9

Tous les avis

(68)

0 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Great customer service

Great customer service answers straight away but there is always room for improvement with the box itself i think ot could be made a bot more fun nut the toys r great and my parrot loves them

19 avril 2021
Noté 4 sur 5 étoiles

Very happy, thank you

Very happy with the products supplied: sprouting seeds , parrot crackers and 2 toys. Everything arrived quickly. Thanks

5 mars 2021
Noté 5 sur 5 étoiles

I have received my parrot parcel for…

I have received my parrot parcel for several months now and my birds love it! I get the monthly toys and food every 75 days. With a GGC and BHC they go through toys quickly and the natural materials are great for them and they love destroying them! I would recommend this to anyone with parrots, especially those who don't have access to a local speciality shop. Communication with the company has also been second to none when I needed to change food types.

2 mars 2021
Noté 5 sur 5 étoiles

Satisfied customer!

Edit; I’m delighted to say that I’ve been consulting with Egor of Parrot Parcel and sent over some information about toy safety. My constructive criticism was very warmly received and PP kindly sent me alternative toys for my feedback about their safety. They were much more appropriate with no parts for beaks or toes to get stuck in and no dangerous fasteners. It’s wonderful to find a business that acts with integrity and I will continue to use both their food and toy delivery service for my tiels.

For transparency, I have left below my previous 3* review:
They are a trustworthy company in so far as you do receive the product, and take payments correctly etc. However I do take issue with the toys I have received which in my opinion are not safe for parrots. Almost all of the toys have unsafe bells on them - the kind where your bird can easily get its beak stuck inside the bell due to the way the dangling part is attached. The hanger fastenings on all the toys aren’t safe either and I have sadly seen many an injury from this type of fastening and always replace them with plastic C-clips. I thought it would be convenient to have new different toys delivered every now and then but by the time I’ve had to replace the fastener and yank off the bells I’m not sure it is that convenient after all - and what’s left is a *very* cheaply made toy that doesn’t last. One of the ones I received in my last box fell apart without them even playing with it. The price on the toys is not awful if you go for the 3 bundle deal but they’re still not worth £6 each and they are definitely not worth the full price.

I loved the idea of the ParrotParcel but the fact that they’re providing unsafe toys is honestly very worrisome to me. Aside from the fact that I shouldn’t have to modify a toy before it can be used, many owners may not know to do this and will be putting their birds in danger.

20 février 2021
Avis spontané
Logo de ParrotParcel

Réponse de ParrotParcel

Good Afternoon,

Thank you for your review! We are taking safety of the birds very seriously. We are now replacing all the dangling parts of the toys and will also look into the new hanger fasternings as well as improving quality of the toys.

Please email me directly to Egor.Ignatiev@parrotparcel.co.uk, I will post you new toys for your consideration and will issue a refund for previous delivery.

Best regards,

Egor Ignatiev
Founder

Noté 5 sur 5 étoiles

Chico's first box

I have received my first order with Parrot Parcel.
Chico, my Amazon parrot, was so excited to try out his new toy and treats and it was such good value.
I have always been a fan of the Harrisons foods but was really pleased with the scoop that came with it (which is completely biodegradable - result!).
The service has been so professional and convenient, I can't wait to see what Chico will make of the new toy next month!
I would recommend Parrot Parcel to any parrot owner.

28 juin 2020
Avis spontané

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