Indesit Parts Avis 

1 856
TrustScore 2.5 sur 5

2,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered with them 10 days ago. Items have not even been shipped at this point. Confirmation email came from Hotpoint, Customer services links to Hotpoint. But they claim they are not affiliated with t... Voir plus

Noté 2 sur 5 étoiles

Website is really hard to navigate but found the part in the end. Control board had corroded on top of dishwasher panel which is a really bad design. Out of warranty so had to buy a new one. Cost of i... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Website was helpful in finding the parts to fit my machine. Parts themselves good quality OEM as you'd expect. Hefty next-day delivery charge and they still took more than 24hrs to despatch the... Voir plus

Noté 5 sur 5 étoiles

Easy to find the parts once I had the right appliance model number. It would be more helpful if the codes were clearer. There are numerous codes on each appliance and not entirely obvious which... Voir plus

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

Why Indesit Spare Parts? We offer genuine parts, direct from us, the manufacturer! We also offer a price match guarantee on all our parts. Customer Support is available 7 days a week


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(1 856)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This company has to be a scam?

This company has to be a scam?? Placed an order didn't receive an email confirmation for a start. Paid for next day delivery still no communication. Went back to the "website" to ring them, the phone number doesn't exist, the live chat doesn't work & wait for it whatsapp that they don't respond to after several messages sent. A company using whatsapp just says it all really total scam!! Oh & cant enter order number because i never got one!!

18 février 2022
Avis spontané
Logo de Indesit Parts

Réponse de Indesit Parts

Hello Jemma,

I am sorry to hear that your part has not yet arrived and for the service provided.

I can confirm that our contact number, Whatsapp and live chat are both available, please call our parts admin team on 03448 225 225, alternatively, you can also contact us via Whatsapp or live chat here: https://www.hotpointservice.co.uk/contact

Kind regards,

Jack

Noté 1 sur 5 étoiles

TOOK MY MONEY 5TH DEC THEN DECIDED TO…

TOOK MY MONEY 5TH DEC THEN DECIDED TO PLACE THE ITEM OUT OF STOCK IT IS NOW THE 3 JAN AND I AM TOLD WEEK 1 OR 2 OF THIS YEAR BEFORE THEY GET THE PART I AM NOT HAPPY AT ALL

3 janvier 2022
Logo de Indesit Parts

Réponse de Indesit Parts

Hello Julie,
We're experiencing a very high volume of orders at the moment for parts. We are working with our parts team to get them in stock as quickly as possible. When we have an update you will be contacted and should also receive a message.
Many thanks, Nabeela

Noté 1 sur 5 étoiles

Part was broken, arrived late & still waiting 4 weeks later...

Unfortunately the fan oven heating element took over a week to arrive even though I'd paid for special delivery and the part was so damaged that it couldn't be fitted. I'm still waiting for replacement part 4 weeks later!! And over Christmas too!!.. order from alternative suppliers and not original spares is my advice.

30 décembre 2021
Logo de Indesit Parts

Réponse de Indesit Parts

Hello Clare,

I am sorry to hear that the part arrived damaged and for the delay in getting this resolved.

Please call our parts admin team on 03448 225 225, alternatively, you can also contact us via Whatsapp here: https://www.hotpointservice.co.uk/contact

Kind regards,

Jack

Noté 5 sur 5 étoiles

Ordering a spare part

A very easy and satisfactory process. I was able to identify the required part from the machine diagram and order it . The delivery was prompt and the item well packaged.

23 décembre 2021
Noté 5 sur 5 étoiles

Great to get a new door shelf.

Easy to find the parts once I had the right appliance model number.
It would be more helpful if the codes were clearer. There are numerous codes on each appliance and not entirely obvious which each one means. The website showed where the model number was but for a newer version so completely useless as it was different and in a different location.
Would it be so hard on the product label in the item to actually write
"model number:xxxxxxxxxx"
Apart from that the fridge door shelf fitted perfectly and am very please with the replacement.

23 décembre 2021
Noté 3 sur 5 étoiles

I ordered a replacement door on line…

I ordered a replacement door on line giving the model number. I wasn't asked fpr a serial number and so when the door arrived it had a different locking mechanism to the the door it was replacing. I have had to send it back. the lady i spoke to however was very helpul and gave me a returns number for a refund but I still had to pay to send it back myself

23 décembre 2021
Noté 1 sur 5 étoiles

Very Disappointing

They're asking me for a review and the parts haven't even arrived! Now 3 weeks late and no response from Indesit as to when we can expect delivery!!

23 décembre 2021
Logo de Indesit Parts

Réponse de Indesit Parts

Hello Sam,

I am sorry to hear that your part has not yet arrived and for the service provided.

Please call our parts admin team on 03448 225 225, alternatively, you can also contact us via Whatsapp here: https://www.hotpointservice.co.uk/contact

Kind regards,

Jack

Noté 4 sur 5 étoiles

Would use this site again.

Paid for next day delivery for new thermostat for oven but part took two days to arrive. Spoke to customer service dept who were very apologetic and helpful. After explaining delivery issues that they were experiencing they said delivery charge would be reimbursed. Part has been fitted and is working perfectly. I would use this site for parts in the future.

22 décembre 2021

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