When I called to get additional information the rep was incapable of answering very basic questions (her English was very limited too). She promised to e-mail me responses and never did. I called a co... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... Voir plus
I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... Voir plus
L'entreprise a répondu
Patio Living always has the Quality outdoor products we can rely on. All of our outdoor furniture, fire pit and now the umbrella stand has come from Patio Living. We won’t shop elsewhere
À propos de l'entreprise
Informations provenant de diverses sources externes
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
Coordonnées de contact
North Michigan Avenue 980, 60611, Chicago, Etats-Unis
- patioliving.com
4,4
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
The customer service agent was very helpful
The customer service agent was very helpful in providing a quote for a Meadowcraft patio set and providing special pricing.
22 juin 2026
Glass topped dining table
Despite the table’s shipping being delayed a couple of times, you kept me informed of its status. My husband said the table was easy to put together and it’s great to have a deck dining table again.
21 juin 2026
I was able to see what I ordered and look at different colors
Ease with seeing what I ordered adn correcting what I ordered.
Although the height of each chair I ordered said the same thing, the bar stool is higher than the counter chair adn I needed the bar stool size.
Thanks
21 juin 2026
very easy website to navigate
19 juin 2026
When I type in a particular part number…
When I type in a particular part number and if the item has changed, it should alert the customer to that. I ordered the wrong umbrella cover and had to engage live chat to get it fixed because of this.
19 juin 2026
very helpful
19 juin 2026
Avis spontané
Wonderful sales associate and delivery…
Wonderful sales associate and delivery experience.
18 juin 2026
Great helpful service!
Kelly was a pleasure, extremely helpful and very speedy in responding! I appreciated her professionalism and friendly manner! Big thumbs-up!
18 juin 2026
Avis spontané
Would NEVER buy from them again!!!
Would NEVER buy from them again!!!
I ordered a loveseat for my patio on 5/26, item description said ships in 3-5 days...almost a month later no loveseat! I was given two different delivery dates that were confirmed and each one cancelled last minute AFTER I already took time off of work to be home for the delivery. After the last cancellation I was informed the item made it to the warehouse but now can not be located. In the meantime the item went on sale for $300 less!! I have spoken to customer service several times and have gotten nowhere. I requested a price match for all our trouble (and missed work) and was denied. They offered a $100 gift card...NO THANK YOU! I will never order from them again so that is useless! I then said I no longer want the item and was informed I will have to pay a restocking fee. They can't even find the item in the warehouse!!! It has been a very disappointing experience. I have no idea how their overall rating is 4.7 stars?! DON'T ORDER FROM THIS SITE!!
18 juin 2026
Avis spontané
Confusing website
Confusing website. Shipping address did not come through the order online.
17 juin 2026
Réponse de PatioLiving
Dear Gissoo,
Thank you for reaching out. I am sorry to hear about any frustration regarding your order—this is certainly not the experience we want for our customers. I attempted to locate your order using the information provided but was unable to find it. At your earliest convenience, could you please provide your order number. Unfortunately, the one you provided does not pull up an order. This will allow me to assist you more quickly and efficiently. Thank you for your time, and I look forward to resolving this for you. If you have any questions please dont hesitate to reach us via Contact Us or call us toll free Monday-Friday 9am-5pm CST at 888-733-3201.
Kim answered all of my questions…
Kim answered all of my questions clearly and accurately. Was helpful explaining the different options.
17 juin 2026
Avis spontané
Excellent customer service
Excellent customer service. Kimberly was knowledgeable, responsive, and very helpful throughout the entire process.
17 juin 2026
Avis spontané
Superb Customer Service
Kelly was superb with the assistance today. She quickly understood what I was looking for. She provided a recommendation and it was EXACTLY what I wanted & was looking for. Professional, efficient and met my need quickly. Thank you Kelly!
17 juin 2026
Avis spontané
Speedy, clear, helpful tips on purchasing replacement umbrella
Thanks: speedy, clear, and helpful. Resolved the two questions I had so that I could purchase with confidence and be less likely to have to return due to incompatibility with existing table.
16 juin 2026
Avis spontané
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