Pawz ® Avis 

Zero stars I ordered 10 days ago said items would be here can’t get a response from customer service only automated bs .... ordered last year no problem. Now I’m out over 120.00 and no gifts for my daughter for Christmas NEVER AGAIN !!

I give zero stars. I ordered on black Friday and was charged for my order. I have yet to receive confirmation as to when my order will be fulfilled. NO CUSTOMER SERVICE NUMBER!! NO RESPONSE ONLY BOTS!!! This is so disappointing. Will have lots of disappointed kids on Christmas morning. It's one thing if pawz would let you know when to expect your order but they lie on their web site. It says pack in 1 to 3 business days and then mailed. Then on message site says respond 1 to 3 hrs and its been weeks with no response. Will never order from pawz again and do what I can to let others know of their lack of business communication. Bet they just gonna take every ones money and spend it then declare bankruptcy so we get nothing.

I’ve ordered before with good experience but I ordered 3 weeks ago 9 items for Christmas presents and I can not even get a response if they will be here. This was hundreds of dollars and peoples Christmas presents 😡.

I ordered a nail grinder back in September. I received an email to confirm the order and have not heard since. I have emailed them quite a few times with no reply. Really disappointed. Can anyone advise me what to do please?

Almost 2 weeks since I ordered... nothing! Finally got a response, but all they said is they are working to fulfill orders, no update. Supposed to be Christmas presents, but it doesn’t look like they will make it here. So disappointed.

I have been ordering from this company since 2018. Never had a problem in the past. Ordered items for Black Friday and have not received any updates on shipping. Have contacted company several times with no response. I am highly disappointed in the company and will likely not order from them again after this experience. I now don’t have Christmas gifts for my sister.

I ordered my shipment on November 30th said it would take 2-3 business days to process my shipment. It is now December 17th I have emailed 5 times and still no confirmation on my shipment. I am very displeased with this service spent $130.00 I will never buy from them again.

You're taking a chance when ordering from Pawz. We are a veterinary business. They will send partial orders and leave items out but they will be listed as included. They do not provide you will a customer service phone number and the messaging never takes care of the problem so days and weeks will pass leaving you to have to continue to deal with trying to either get the items or try to get a refund. They basically steal your time and money by not fulfilling your order yet charging you. 4 items were left out of a large order that finally came for our veterinary Christmas Party after waiting over 2 weeks. We were notified early that these 4 items they were waiting on from the suppliers. Meanwhile the two weeks go by without updating us on the status after messaging to them numerous times. The order comes, they are not included YET they are listed as if they are included. So we are charged and do not have the items. We go to the sight and they are still available to order if you went in to order them individually. If they are in stock and in the right size, then why were they not put in to fulfill our order? This is so ridiculous. Time is valuable especially at Christmastime and now 4 of our employees will sit by without their gifts while the other employees opens theirs. One of these hoodies was to be for a 29 year old veterinarian who had a stroke. I contacted her to pick out what she would like and it is one of the hoodies not included. She will be at the party. No excuse for this company not including the item in our order and them having the product in stock. I decided to try to get it even though it will be late and order it by itself and one other that was in stock that had not been included. I know I am risking more money if we are charged and not sent the product again and I paid priority mail. This is just costing our business money and frustration. Sad. We live for dogs. They must not really care as we are a veterinary, boarding and grooming business and have many rescues among us. Just be aware.

Ordered now about 2 weeks ago .. nothing has been sent out and Christmas is coming up. When asking about the order they just say it hasn’t been dealt with ... in their policies it doesn’t state it will take this long just to ship out if so you need to contact your customer. This is irresponsible and wrong. I ordered 6 items and now I’m starting to think I will never see them !

I placed an order and money was taken out of account and have an order number. Never received package! Never received a confirmation email so no tracking number, no phone number to call, no email address. I don’t understand my daughter ordered from here before with no problem and received her order.

I ordered and didn’t receive an order number email. The money was deducted from my PayPal account. I have tried to contact but there is no phone number on their page for customer support. I went through the email feature but bots answer. Would be nice to see what is going on with the order.

I absolutely love my pawz clothing! I ordered The black Columbia fleece and the maroon tribal long sleeve, both are very comfortable and the material is great! The Columbia fleece has become my new favorite to wear to work ( I work As a veterinary technician), it is light weight and keeps me warm, plus I’ve had a lot of clients complement my sweater! I will Definitely be buying more!

I absolutely LOVE Pawz! The hoodies, t shirts, and zip ups are all so comfortable, cute, and high quality. I love my light blue “sky cherry blossom” hoody. It’s my favorite! I also love all of the tie dye! Thank you, Pawz, for giving to the rescue shelters in need. We need more companies like you!

this company is great and supporting a great cause too. I ordered my first hoodie and can’t wait for it!!! it was so hard to decide to which one to get, the price is very affordable and who can beat FREE shipping!!!

I absolutely love this company! The shirts are very comfortable and true to size, and they come in so many different and cute designs! I think it’s great that a portion of every purchase goes to helping dogs in need :)

I absolutely love the Pawz brand! Their clothes are so cute, comfortable, and good quality. Their mission to save dogs is also inspiring! I have purchase many items from Pawz and I love all of them. I have had some shirts for years now and they have not faded, shrunk, or ripped. It shows how good of quality their items are.

Pawz is a business that donates 10% of net profits to save homeless dogs. That means for every item bought, you are helping a dog find a new home! Pawz offers a variety of products including items for your dog(s) such as leashes, accessories including face masks, and a bunch of clothing for both men and women! I suggest checking the Pawz website out to save the pups! 🐾🐶🐕‍🦺🐩🦮🐕🐾

My first time ordering from Pawz. I love my Dog Mom hoodie! Its super comfy. The only thing is they have a little slow shipping and I didnt get the tracking info email until the day before I recieved it. But very happy with the product. Will order from them again.

I have been a long time fan and supporter of Pawz! They provide quality apparel and accessories for humans and pups. Pawz also provides a wide variety of styles to meet everyone’s needs. Pawz also offers deals when purchasing multiple shirts which was ideal in my situation as my husband also likes the brand. All shirts I have purchased are good quality and resemble the online photos. Sizing was also true to size. Shipment tracking was provided and my orders all were delivered on time. I highly recommend this brand and will continue to support this brand for years to come!

I LOVE Pawz! There is a wide variety of apparel, accessories, etc and everything is very affordable and super comfortable. It is also a major plus to hear that a portion of what I spend goes to help out dogs. I always get compliments on my Pawz hoodies whenever I wear them. I will continue to keep using Pawz to purchase clothing and accessories!