Grace was fantastic when ordering the sofa, nothing was too much trouble. Delivery wasn't available to my address, but that was sorted after a few minutes, and we requested delivery after the 11th Se... Voir plus
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My furniture arrived a lot quicker than expected. The whole process from start to finish was quick and easy and pay smart kept me updated every step of the way. The delivery men were very friendly and... Voir plus
L'entreprise a répondu
We have recently purchased a garden set from pay smart home. It is absolutely beautiful, the quality, texture & overall look of the set is just fantastic. I have used this company a couple of times no... Voir plus
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Great service i love my new TV was able to spread the cost. Delivered very quickly before estimated time . Very happy would definitely recommend.
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À propos de l'entreprise
Écrit par l'entreprise
From the trusted team at Pay Smart Carpets, we make furnishing your home simple and affordable. From sofas and beds to home essentials, shop today and enjoy flexible payment options to spread the cost effortlessly.
Coordonnées de contact
4,8
Excellent
175 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Pay Smart Home
Thank you for your kind words and your 5 stars. We look forward to seeing you again soon.
Great experience website easy to look…
Great experience website easy to look through ordered my reclining 3 seater and 2 seater on the 2nd August arrived today 8th fastest delivery ive ever known for a new sofa delivery drivers are very professional arrived when they said had to open boxes outside but took extra precaution not to damage anything highly recommend this company will definitely be using again in the near future
8 août 2025
Avis spontané
Réponse de Pay Smart Home
Hi Ben,
Thank you, we really appreciate your kind words. We hope you love your new sofas.
Pay Smart Home
Lovely lady, helpful and friendly.
The lady, Michelle, who saw through the process of my problem was amazing from start to finish. Great communication, helpful, friendly and an around fasting lady. Nothing negative to say, positive from start to finish and this took a few months having to have others involved to fix my problem.
5 août 2025
Avis spontané
Réponse de Pay Smart Home
Hi Rachel,
We're pleased to see that our colleague Michelle was able to assist you with your enquiry. I'm sure that she will be delighted to see your feedback. Thank you for taking the time to rate our service 5 stars!
Pay Smart Home
Great customer service
My query was dealt with very fast and efficiently
Michelle was friendly polite and very knowledgeable
5 août 2025
Avis spontané
Réponse de Pay Smart Home
Hi Tracey,
We're so pleased to see your feedback and will ensure that it is passed on to Michelle.
Thank you for taking the time to leave a review. We hope to see you again soon.
Pay Smart Home
Réponse de Pay Smart Home
We're really pleased to hear this. Thank you Stephen, we hope you enjoy your new cooker. Thank you for leaving a great review.
Pay Smart Home
Quality goods at affordable prices
Quality goods quick delivery and brilliant service
23 juillet 2025
Réponse de Pay Smart Home
Hi Judith,
Thank you so much for the glowing review, we really appreciate it.
Pay Smart Home
Ordered a washing machine no hassle…
Ordered a washing machine no hassle delivered the following week and when I messaged the company they promptly replied
27 juin 2025
Réponse de Pay Smart Home
Thank you for your comments and 5 star rating Lynda. We hope you love your new washing machine.
Our team are always on hand if you require anything further.
Pay Smart Home
Réponse de Pay Smart Home
Thank you for your lovely feedback Josephine 😊
Easily the best I have dealt with…
Easily the best I have dealt with online, very knowledgable and honest with you, communication was second to none can’t recommend highly enough and easy 5 stars from me, please do not hesitate to shop. Oh and I live in the far north of Scotland and they helped with my delivery options.
4 juillet 2025
Avis spontané
Réponse de Pay Smart Home
Hi Robert,
We're really pleased to hear that our team supported you so well with your order, we know that often with out-of-area deliveries it can sometimes be a challenge, and so it's great to know we were able to get you a product for delivery to your location.
Thank you for your lovely feedback, to say that we are the best you have dealt with online means the world to our team.
If you ever need anything else, you know where we are.
Pay Smart Home 💙
Every time I spoke with Sean he went…
Every time I spoke with Sean he went out of his way to remedy my enquiry and very polite and amazing at his job. You have a great member of staff there.
2 juillet 2025
Avis spontané
Réponse de Pay Smart Home
We genuinely appreciate your kind words and 5 star rating. I'm sure that Sean will be delighted to hear your comments.
Thank you for choosing Pay Smart Home and we do look forward to helping you again in the near future. 💙
Stylish
Amazing sofa, quality is outstanding and so very comfortable. Super stylish.
10 juin 2025
Avis spontané
Réponse de Pay Smart Home
We're delighted to receive this feedback on your new sofa Karen. Thank you so much for sharing your experience. We hope to see you again soon.
Pay Smart Home
Ordered Fri came Tuesday good…
Ordered Fri came Tuesday good communication will use again thanks.
24 juin 2025
Avis spontané
Réponse de Pay Smart Home
Hi Rhiannon,
We're really glad to hear this. Thanks for your review, we appreciate your feedback and 5 stars.
Pay Smart Home
Brilliant service and brilliant quality
2 juin 2025
Réponse de Pay Smart Home
Thank you so much Michelle! We do hope you love your new Sofa and Garden Furniture.
Thank you for placing your trust in us. See you again soon.
Pay Smart Home
Réponse de Pay Smart Home
Thank you for your comments and 5 stars Louise, we are very grateful. We look forward to seeing you again soon.
Pay Smart Home
It was very easy to order
It was very easy to order and iam really happy with my tv. The sofa said it will take 1 to 4 weeks for delivery but I got it about a week and a bit after I ordered it.
9 juin 2025
Avis spontané
Réponse de Pay Smart Home
Hi Michelle,
Thank you for choosing Pay Smart Home for your new sofa and TV, we're delighted to hear that you received your order swiftly. We hope you enjoy them for many years to come.
Pay Smart Home
Process was flawless and delivery turn…
Process was flawless and delivery turn around was amazing
28 mai 2025
Réponse de Pay Smart Home
We're delighted to hear about your experience Tshangu. Thank you so much for taking the time to leave your feedback and we look forward to seeing you again soon.
Best,
Pay Smart Home
It was ok
It was ok, however not being given a timeframe was not good, and for the driver not to hang it for me as well because I'm disabled really annoyed me
28 mai 2025
Réponse de Pay Smart Home
Hi Anthony,
Thank you for your review, we really appreciate you taking the time to share your feedback.
We’re pleased to see that your order was shipped next day. While delivery times can vary depending on the courier's schedule, our website outlines an estimated timeframe of 3–7 working days. We’re sorry if this wasn’t made clear during your experience and are always working to improve communication.
With regard to installation, the courier teams we use for TV deliveries are contracted solely for delivery and are not equipped to carry out wall-mounting or installation. We do understand this may have been inconvenient, particularly given your circumstances, and we genuinely empathise. While we don’t currently offer installation on TV's, it’s something we are actively exploring as part of our future service improvements.
We hope you enjoy your new TV for many years to come, and we’d be delighted to welcome you back in the future.
Best,
Pay Smart Home
Garden furniture
Ordered garden furniture and there has been a problem with the shipment! The furniture was already delayed and there was going to be an extra delay. Michelle was amazing, she was able to get another set, and in time for my sons bbq party. Michelle called me and emailed me every step of the way. Thankyou so much Michelle
27 mai 2025
Avis spontané
Réponse de Pay Smart Home
Thank you Zoe for your kind words, it is much appreciated. It was a pleasure helping you.
Michelle
Customer Support Team
Réponse de Pay Smart Home
Thank you for taking the time to leave our team a 5-star review Donna. We're pleased to have assisted you with your enquiry.
Website was easy to navigate and the…
Website was easy to navigate and the products are amazing. I had an issue where my phone crashed and I ordered 2 tvs, thankfully the office had noticed, and rang me to see if I needed 2 or not. Sean was so helpful. Would definitely use again. 1000% recommend this company.
13 mai 2025
Avis spontané
Réponse de Pay Smart Home
Hi Jenny,
Thank you so much for your lovely review! We’re really glad to hear you found the website easy to use and love the products. It’s great to know we caught that double order in time.
Sean will be chuffed to hear your kind words! We're always happy to help, and we truly appreciate your recommendation. Looking forward to seeing you again soon! 😊📦📺
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