Pay Weekly Flooring Avis 

Very nice and polite people
Thankyou so much

They guys who come r amazing so friendly and nice done an amazing job recommend

Really unprofessional. I booked an apiontment on the 5th of May for the 30th almost a month in advance the rep said she was coming messaged me in the morning to then say she is waiting for her kids Dad to pick the kids up to then not reply for hours I was waiting in untill 3pm with no reply or response for hours to her not bother to turn up. I contacted the company for them not to be interested and say shes the only Rep in the north West. Shambles of a company. Waste of time they are.

Would recommend pay weekly this is my second time using the company and their rep Terrie is very helpful

I ordered and paid full amount for a beautiful laminate floor which was scheduled to be delivered 18/05/2026 which didn’t arrive I rang the company and the van had broken down I then asked when my floor would be delivered which I was told another week I then asked for a refund and they told me only 50% I would get refunded I informed them I paid £620 and I would like a full refund again I was told only 50% I have just received £300 refund and they still owe me 320 I have emailed and rang them and they still haven’t issued the rest of my refund I’m warning people to stay well clear of this company I also know of another customer that this has happened to and they have only been issued 50% of there payments of a carpet that wasn’t delivered

I have now been emailed and told I will not receive the rest of my refund I have paid £620 for a floor and been given £300 back when they failed to deliver the floor this company are awful stay WELL CLEAR

Terrie came today was really surprized how great the price was it was quick fitting date set i will defintley order again 5 stars Terrie

Excellent work very impressed

Terrie was excellent great price early fitting date would definitely recommend can't wait to order more

Nice friendly carpet fitters, quick and professional

Terry . A lovely agent very helpful . Very informative

Pay weekly flooring have been fantastic from start to finish and the carpet looks amazing great quality and everyone has been really helpful and professional

Very good prices, no credit check , quick service.

The fitters came over 2 hours late and it was an all day job. 8am - 6pm and they came at 8pm. Also they didn’t put a new door divider in the used the old one and it was bent obviously as they tried to put it back.

Great service very efficient and friendly
Was so pleased with the results
Thank you to the two fitters who did an excellent job this morning

From measuring up to being fitted. Was about 2 weeks. Had my hallway & living room done, took 20 minutes. Good job. Really pleased with my new flooring. Thank you

Amazing job love it workers was polite worked quickly and done a brilliant job

Very well done and friendly service. Thank you

Been paying for flooring for the last four weeks pulled my floor up last night for fitting today and they have sent the wrong floor! my floorimg i ordered is no longer being made!! Ive had no notification of this and when ive called they have assigned my deposit to my old payment plan with no contract signed and will not refund the money! there so unhelpful its disgusting how you can leave customers with no floor and no way of replacing the order

UPDATE
AFTER SPEAKING WITH CITIZENS ADVICE IT IS INFACT A BREACH OF CONTRACT UNDER COMMON LAW SO TAKE THIS AS MY DIRECT NOTICE OF REQUEST OF THE 50 DEPOSIT PAID ON 29th APRIL OF WHICH I CAN ADD PROOF OF ON HERE TO AGAIN PROVE YOU ARE ALSO DISHONEST AS WELL AS FAILING TO PROVIDE GOODS PAID FOR ALSO AS YOUR STAFF TRIED TO GO AS FAR AS SAYING THE DEPOSIT HAD BEEN PAID TO MISSING PAYMENTS OF WHICH THERE ARE NONE (Two late payment occasions paid the next day on a plan ive paid consistently for a year) NO NOTIFICATION OF THE CHANGE OF FLOOR OF EVEN OFFER OF COMMUNICATION IT WAS LEFT TO THE FLOOR LAYER TO TELL ME LAST MINUTE SO AS FAR AS SORTING THINGS OUT ITS A BIT LATE WHEN YOU HAVE LEFT A FAMILY HOME WITH NO FLOORING AND NO REFUND TO CHOOSE ANOTHER OPTION ITS DISGUSTING AND SO IS THE REPLY

So my flooring was booked in for 26th at between 10am and 2pm
And due to the bank Holiday being Monday nothing in my bank come out until the Tuesday that the flooring was due to be done i informed the fitter at 12 where he was as the room was empty and hoovered ready and he informed me that they canceled it and he didnt know why. So I Rung the company and got told because it was not taking yesterday on the agreed date it was cancelled baring in mind it was a bank Holiday nothing comes out on a bank Holiday even my other debts never come out until Tuesday morning but yet they still have taken the weekely payment so now im sat with my house up side down for 2 days still waiting for them to fit it once this is paid i will go else where as this customer service isnt acceptable

the experience i received from day 1 was magical,got a text straight away from the agent to arrange viewing of the flooring i wanted,and payment that would have to be paid on the day he came so the account can be processed asap,he was very helpful and polite ,he measured up and ordered the flooring i choose and gave me the price straight away,payment all set up to the date and time i wanted them to come but also could arrange this online if wanted ,arranged flooring date,the men came on time and on the date explained got many messages with all the arrangements which was great , the staff was so pleasant,had no problems or concerns im very happy with services i received