Merci, super pratique! Seul bémole: ajustement taille et écartement des caractères fastidieux pour entrer dans les cases d'un formulaire. On souhaiterait que le logiciel détecte les champs et y adap... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Impossible de télécharger Ils obligent à mettre un avis positif avant même de télécharger et au final ça ne fonctionne pas
L'entreprise a répondu
J'ai bien l'impression que c'est une arnaque: compression en haute résolution demandée payante 0.99 €, non réussie (même taille du fichier 3Mo) comme par hasard débité en 2 fois pour un même fichier... Voir plus
L'entreprise a répondu
tres bonne plateforme jai vriament aimé la prise en main vraiment a recommendé
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Edit and Convert files to and from PDF format using PDF Guru services. Optimize document workflows. Convert and edit documents into Word, Excel, and PowerPoint digital formats.
Coordonnées de contact
26 Stavrou Street, Strovolos 2034, Nicosia, 2034, Cyprus, Chypre
- +1 (866) 716-6045
- support@pdfguru.com
- pdfguru.com
4,0
Bien
66 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
On affiche une taiilede doc et le doc…
On affiche une taiilede doc et le doc compresséestplusgrand
5 mai 2026
Réponse de PDF Guru
Dear Franck!
Thanks for letting us know about this issue.
It’s so unfortunate to hear that our service fell short of your expectations, and we're truly sorry for any disappointment caused. Please contact our support team at social@pdfguru.com and provide detailed information on the issues you faced, and they will do their best to address those problems.
It has been a pleasure assisting you, and we wish you only the best.
Réponse de PDF Guru
Dear Valued Customer!
Many thanks for your encouraging feedback!
We’re excited to learn that you found our service user-friendly and easy to navigate! Creating a seamless and intuitive experience is essential to us, and your positive feedback confirms that we’re achieving our goal.
Feedback like yours is very valuable, and we thank you for being a part of our community.
Réponse de PDF Guru
Dear Jose!
Thank you for staying with us and being our loyal customer.
We are pleased to learn that our product has met with your approval. Your satisfaction remains our highest priority, and we are glad to have succeeded in fulfilling it.
Feedback like yours helps us continue improving — thank you for sharing it with us.
Réponse de PDF Guru
Dear Marie,
Thanks so much for reviewing our platform!
We are pleased to learn that our product has met with your approval. Your satisfaction remains our highest priority, and we are glad to have succeeded in fulfilling it.
Thank you for being our customer and we appreciate you being involved!
Travail rapide et pafait
5 mai 2026
Réponse de PDF Guru
Dear Valued Customer,
Thank you so much for the kind feedback.
We are absolutely delighted to hear that we were able to provide you with not only fast but also reliable service. We strive to deliver excellence in every interaction, and it’s wonderful to know we succeeded in doing so for you.
We hope to hear from you again sometime soon and wish you all the best!
Réponse de PDF Guru
Dear Pascal,
Thank you for reaching us out!
We are happy to hear that you find our product fast! Our team is constantly working on enhancing the service even further.
We hope to hear from you again sometime soon and wish you all the best!
Excellent rendu
5 mai 2026
Réponse de PDF Guru
Dear Emilie,
Thank you for reaching us out!
We are pleased to learn that our product has met with your approval. Your satisfaction remains our highest priority, and we are glad to have succeeded in fulfilling it.
We hope you have continued to use our app since the time you left this review and we wish you nothing but a great day!
Réponse de PDF Guru
Dear Valued Customer,
Thank you for reaching us out!
We are pleased to learn that our product has met with your approval. Your satisfaction remains our highest priority, and we are glad to have succeeded in fulfilling it.
Thank you for using our app and we wish you all the best!
Arnaque !!
Arnaque !!!
De 0,99€ à 49,99€ et ceci en une semaine sans être prévenu ou quoi que ce soit. Plus jamais.
5 mai 2026
Avis spontané
Réponse de PDF Guru
Dear Hadidja!
Thank you for your review. That sounds very unfortunate.
Our sales screen contains all information about trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side.
We kindly ask that you email social@pdfguru.com. We hope you choose to reach out to us so that we can investigate this issue and hopefully provide a means to take care of you for the inconvenience.
Réponse de PDF Guru
Dear Sylvain!
Thank you for updating us on your PDFGuru experience.
We’re so glad to hear that you found our service easy to use. Making things simple for our users is always our goal.
Thank you for caring and helping to make our service awesome. Best wishes!
super merci
5 mai 2026
Réponse de PDF Guru
Dear Marijm!
Thank you for taking the time to give us feedback.
It’s gratifying to know that our product has met your expectations. Your satisfaction is paramount to us, and we are thrilled to have delivered on that promise.
We are here for our users and our community and will continue to be. Wishing you all the best!
Attention ARNAQUE
Attention ARNAQUE.
Vous payez 0,99e pour compresser un unique pdf, et le lendemain il vous prélèvent 49,99e d'un abonnement que vous n'avez jamais souscrit!
5 mai 2026
Avis spontané
Réponse de PDF Guru
Dear Estelle!
Thanks for your input.
Please be kindly informed that the charges are applied with the user's consent, and the terms of the subscription are displayed on the sales screen before the purchase is finalized. This is to ensure transparency and inform our users about the subscription details before they commit to it.
However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at social@pdfguru.com, and we will get back to you promptly.
belle expérience
1 mai 2026
Réponse de PDF Guru
Dear Valued Customer!
Thank you for your feedback!
We’re really glad to hear you had a great experience. It’s great to know everything worked smoothly and met your expectations.
We truly appreciate you taking the time to share your thoughts.
Réponse de PDF Guru
Dear Valued Customer!
Thank you for your feedback!
We’re glad to hear you’re getting started and learning how to use it. It’s great to know you’re exploring the tool step by step.
We really appreciate you taking the time to share your experience.
J'ai été prélevé sans mon accord ils…
J'ai été prélevé sans mon accord ils veulent même pas rembourser
Faite attention
4 mai 2026
Réponse de PDF Guru
Dear Marie!
Thank you for reaching out, and apologies for the inconvenience.
We want to clarify that charges are applied only with the customer's consent. When you subscribe to our premium services, the cost is clearly outlined before you complete the transaction. Additionally, our Terms and Conditions, including subscription details, are prominently displayed on the sales screen to ensure transparency.
If you’d like us to review your case again, please contact our support team at social@pdfguru.com, and we’ll be happy to take a closer look.
Très bon service client
Très bon service client . Aucun problème lors de ma demande de résiliation.
Super réactifs .
4 mai 2026
Réponse de PDF Guru
Dear Severine!
Thank you for sharing your feedback.
We’re glad to hear that you had a great experience with our customer service and that your cancellation request was handled smoothly. It’s great to know our team was responsive and helpful.
Wishing you all the best!
Réponse de PDF Guru
Dear Charlie!
We appreciate you sharing your feedback.
We’re glad to hear that you found PDFGuru easy to use and that it helped you convert files quickly and efficiently. It’s great to know the application saved you time and worked well for your needs.
We truly appreciate you taking the time to leave a review.
Réponse de PDF Guru
Dear Valued Customer,
Thank you for the great review.
We are delighted to hear that you are satisfied with our product. Ensuring your satisfaction is our top priority, and we are pleased to have met your expectations.
We wish you and your loved ones all the best.
Réponse de PDF Guru
Dear Loic!
Thank you for your feedback!
We’re really glad to hear it was great for a first-time experience. It’s always encouraging to know that everything felt smooth and easy when trying the app for the first time.
We appreciate you taking the time to share your thoughts with us.
Réponse de PDF Guru
Dear Nourdine!
Thank you for your feedback!
We’re happy to hear that you find the app very good. It’s great to know it’s working well for your needs and making things easier for you.
We’re continuously working to improve the experience and add more useful features.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.