Had two claims for my beagle poodle mix, one at 8 months eg gastri issues and second at 12 months grass in ear. Vet bills £1,800 two excesses at £120. Premium about £130. Excellent response and paymen... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I suffer with PTSD and find form filling etc very difficult was also worried about having to speak on the phone as my anxiety is bad while on the phone. I called and a lady called Karrie answered the... Voir plus
L'entreprise a répondu
The claim was processed by our veterinary practice and was dealt with very quickly and efficiently by PDSA who acknowledged receipt of our claim straight away. We received notification from PDSA wi... Voir plus
L'entreprise a répondu
Out of the blue my healthy pet suddenly had problems with its hind quarters Vets4pets gave treatment xrays and medicines,plus said my pet needed further hydrotherapy for about 6 month My pet had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Insure your pet and protect yourself from expensive vet bills. We are the UK's leading veterinary charity and we know our pets deserve the very best. But vet bills can be costly, that's why it is important to insure your pet should the worst happen. Every PDSA Pet Insurance policy sold contributes to our life-saving charity work.
Coordonnées de contact
Royaume-Uni
- pdsa.org.uk/petinsurance
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Made my first claim this year kept me…
Made my first claim this year kept me up to date on my claim process and paid out very quickly took a lot of the stress off me by paying my. Vet directly highly recommend this insurance
16 avril 2026
Réponse de PDSA Pet Insurance
Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.
Pdsa are amazing at what they do and…
Pdsa are amazing at what they do and try to help to best they can they are truly amazing
18 mai 2026
Avis spontané
Réponse de PDSA Pet Insurance
Good afternoon Allanah, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.
Impossible to register for the portal…
Impossible to register for the portal so I can’t get in to see a Message. Waste of time
26 avril 2026
Réponse de PDSA Pet Insurance
Thank you for your feedback, we are sorry to hear you are dissatisfied with your PDSA Pet Insurance experience and we take on board your feedback. If you did wish to discuss the circumstances surrounding your portal in more detail, our
Customer Service would be more than happy to assist you and can be reached on: 0344 543 1129. Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm.
Many thanks, The PDSA Pet Insurance Team
PDSA as my new pet insurance…
I joined PDSA as my new pet insurance company because I found them to be very good in all that they advertised and they look like a good insurance company to be with. Hopefully I won't need their services but I feel that I am covered better and for a more reasonable price should I need to use their services with regards to my pet's health.
14 mai 2026
Réponse de PDSA Pet Insurance
Good Morning Colin, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance
Great priced pet- insurance.
13 mai 2026
Avis spontané
Réponse de PDSA Pet Insurance
Good Morning Pattie, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance
Great policy at a reasonable price
It was really easy to switch policies to PDSA. The insurance policy offered has great cover for a reasonable price. The only negative I have is that dogs that aren't microchiped aren't covered if they're lost. Everything else is perfect.
13 avril 2026
Réponse de PDSA Pet Insurance
Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.
The extra mile
I got the cover I needed, easily, with no fuss, extra help available free advice and a true feeling of caring, which as a pet owner is valuable
21 avril 2026
Réponse de PDSA Pet Insurance
Good Afternoon Shona, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance
So easy pay your access and that's it…
So easy pay your access and that's it the rest is done for you, absolutely brilliant for me as I've got a memory problem, thank you
17 janvier 2026
Réponse de PDSA Pet Insurance
Good Afternoon Michael , Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback. Many Thanks, PDSA Pet Insurance.
very...easie to set up and my dog …
very...easie to set up and my dog pdsa will be lookimg after her great compamy very happy
30 avril 2026
Réponse de PDSA Pet Insurance
Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.
Beware of the term 'lifetime insurance'…
Beware of the term 'lifetime insurance' with PDSA pet Insurance. Our dog started limping, the vet prescribed pain relief as she was unable to find a cause for the dog's discomfort. We were told to return if things did not improve and did so three days later when the dog's paw had become swollen. This was successfully treated with antibiotics. As the two vet visits happened to be either side of the policy renewal date we had to pay the excess on both of the vet's bills as the claims were classed as Year 2 and 3 so treated separately I have been informed.
In reply to the PDSA Pet Insurance standard response, I have already discussed my disappointment with their Complaints Department without a positive outcome.
8 avril 2026
Avis spontané
Réponse de PDSA Pet Insurance
Thank you for your feedback, we are sorry to hear you are dissatisfied with your PDSA Pet Insurance experience. If you did wish to discuss the circumstances surrounding your excess in more detail, our Claims Team would be more than happy to assist you and can be reached on: 0344 543 1129. Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm. Many thanks, The PDSA Pet Insurance Team.
Very easy to sort out Pet Insurance for…
Very easy to sort out Pet Insurance for Jake, my dog.
Previously used some very expensive insurance which kept increasing year by year.
5 mai 2026
Réponse de PDSA Pet Insurance
Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and Jake to PDSA Pet Insurance.
Claim for veterinary services following dog injury
The claim was processed by our veterinary practice and was dealt with very quickly and efficiently by PDSA who acknowledged receipt of our claim straight away.
We received notification from PDSA within days of the claim being made that it had been agreed and paid.
Thank you. Terrence Bennett & E Jones
9 avril 2026
Réponse de PDSA Pet Insurance
Thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now.
Réponse de PDSA Pet Insurance
Good Afternoon Ian, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance
Easy to apply for online
Easy to apply for online. Good price for the required cover. Clear website. Not needed to make a claim so can't comment on that process. Hopefully I don't need to.
28 avril 2026
Réponse de PDSA Pet Insurance
Good Afternoon, Thank you for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance
Found it really easy to take out and…
Found it really easy to take out and very good price
1 avril 2026
Réponse de PDSA Pet Insurance
Good Afternoon Yvonne. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance.
Dog insurance.
Decided to take out a dog pet insurance policy and received the welcome pack. However, I found even showing a small concern and not an illness, relating to my dog can affect any future claims.
I cancelled, after a telephone conversation with the company. Sorry, but I was not impressed.
7 mai 2026
Avis spontané
Réponse de PDSA Pet Insurance
Good Afternoon. Thank you for your feedback, we are sorry to hear you are dissatisfied with your PDSA Pet Insurance experience and we take on board your feedback.
A really honest policy
Very helpful and informative with a really honest overview of how our dog will be cared for in case of any medical emergency
23 avril 2026
Réponse de PDSA Pet Insurance
Thank you Mick for your lovely comments about the information you’ve received from us. We’re delighted we’ve been able to help you.
very easy to find a policy that suited…
very easy to find a policy that suited my needs, and quickly set up, very straight forward online process
6 mai 2026
Avis spontané
Réponse de PDSA Pet Insurance
Good Afternoon. Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.
Réponse de PDSA Pet Insurance
Hi Andrew. Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.
Réponse de PDSA Pet Insurance
Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.
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