Pearlly Avis 

47
TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

My furniture was collected from my flat by Pearlly 8 months ago, payment was due December 2025. No response for months now, still no payment. Save yourself the trouble, stay away from this company.

Noté 1 sur 5 étoiles

Avoid Pearlly at all costs I strongly advise against using Pearlly. They collected my Peloton bike in mid-January with a written promise of payment by the end of that week. It is now March 3rd,... Voir plus

Noté 5 sur 5 étoiles

Communication: Excellent Price point for furniture: In my case Pearlly paid 15% of the purchase price. Pick up: Unfortunately this was slightly delayed but that said the team communicat... Voir plus

Noté 1 sur 5 étoiles

Similar to other recent reviews. Unresponsive and unreliable. I was also concerned about receiving payment if they ever showed up to collect the items, which, based on other reviews, appears to be an... Voir plus

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

Found yourself loooking for a place to sell your furniture? Have your second-hand designer & high end furniture items collected for cash - at your convenience. Don't delay - visit our website & receive a free quote for your furniture items today!


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

47 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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2,5

Tous les avis

(47)

14 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Smooth removals process

Smooth removals process, price offered was slightly lower than we wanted but the done-for-you service makes up for it (compared to selling privately)

11 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Super experience

Easy to deal with. Arranged a date to collect sofa, and arrived promptly. Service was professional and straightforward. Money was in account before sofa had even left the house. Altogether a great experience. Thank you, Pearlly!

30 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Absolute wonderful experience with…

Absolute wonderful experience with Taite and the Pearly team. We had an apartment due to exchange and the buyer decided he wanted it empty so all the high-end furniture needed to be cleared. The Pearly team did absolutely everything they said they would, on time and as agreed, carefully took everything out and paid a fair price on time and without hassle. It was a real pro team and I could not be more happy with the outcome.

On a deal like this, certainty of execution is probably the most important thing and these guys really delivered above and beyond.

Delighted, super happy and couldn't recommend more!!!

18 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

This is a scam.

This is a scam.
Dont buy
Mine didnt even power up

Scammers!!!

27 août 2023
Avis spontané
Logo de Pearlly

Réponse de Pearlly

Once again.. we'd like to outline that we do not sell electrical items neither we do supply products that power up. This is a luxury furniture buying service. Please find the relevant company that has sold to you.

Many thanks.

Noté 5 sur 5 étoiles

Very pleased with the service

Very pleased with the service. Had a reasonable offer for my furniture, collected promptly and payment made immediately. Would definitely use again.

1 août 2023
Avis spontané
Logo de Pearlly

Réponse de Pearlly

Thank you for the kind review and smooth transaction.

Noté 1 sur 5 étoiles

Unfortunately another terrible company…

Unfortunately another terrible company probably running a scam.

First of all no telephone number, I always think this is a big red flag, however I thought I would give it the benefit of the doubt. Email wouldnt go through so wasted an hour of my time trying to upload dozens of images and they only speak on a chat box. I had to upload dozens of phots to the chat box which were delivered their end all ways round. Then after wasting all my time ,they ask if I have receipts for all of it.. FGS who keeps receipts for everything they buy. Tin pot company run by amatures.

24 juillet 2023
Avis spontané
Logo de Pearlly

Réponse de Pearlly

Unfortunately we are unable to purchase all furniture - we specialize in the purchase of used high end & luxury furniture & often require original documentation in order to produce a valuation.

Many thanks.

Noté 5 sur 5 étoiles

Good experience

I was skeptical at first, especially after reading some of the comments. However, I decided to give it a try. It did take some time to arrange the date for furniture collection with the manager (approximately 2 weeks), which felt a bit lengthy. Nonetheless, the overall experience was relatively smooth. Two men arrived promptly, assisted in detaching the sofa legs, and carefully removed it. I received my payment instantly. All in all, I can confidently recommend their service.

3 juillet 2023
Avis spontané
Logo de Pearlly

Réponse de Pearlly

Thank you for sharing your experience & allowing us purchase your lovely furniture.

Noté 5 sur 5 étoiles

Good service from Pearlly

We had a large property with 10+ rooms furnitures to clear due to a full renovation & contacted Pearlly to sell all unwanted furniture from the address. Their team carefully wrapped all the items of furniture and removed them within a week. We were very satisfied with the service and look forward to working with them again in the future.

Thanks again.

16 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Good Service

I was a bit skeptical after reading some negative reviews, however, I had a wonderful, seamless experience with Pearlly. The driver arrived at the agreed date and after quickly checking the furniture pieces , the whole amount was transferred to my account immediately! There were no delays or negotiations after that. The driver was helpful and Bryan was swift with the money transfer.I tried many other avenues to sell my furniture and even though I sold the pieces at a slightly lower price than I had initially thought of, Pearlly was the only one that agreed to buy it off immediately. The whole process from application, price negotiation and delivery was completed in a matter of two weeks!

16 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Great communication

The communication with the Pearlly team was great. It left me with confidence that things will go well and as agreed.

13 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company! I had a house full of furniture to sell and to clear. They have good communication, provided a clear quote, collected items promptly at a time that suited me, and ensured I had received payment.

1 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Pearlly or P/Showroom is a Fraudulent

Pearlly or P/Showroom is run by a head-criminal going by the someone that always gives false names when speaking to anyone. I reported He uses a number of people to set up companies to commit this sort of criminalities then to shut the company down and start new one. WATCH OUT FOR HIS LATEST COMPANY SET UP " HNWI Services Limited - Ref: 14464002" where possible lots of the stolen items can be found for sale.
The police and the Trading Standards are on his case and i have instructed a private detective firm to track him down. The BBC watch dog is also in the process of tackling this low life character!!
Ill keep you posted and i am in the process of sorting him out through the legal channels very shortly once and for all.

2 octobre 2022
Avis spontané
Logo de Pearlly

Réponse de Pearlly



Thank you affording us the opportunity to publicly respond to this complaint.

We apologize that you feel you’ve had a negative experience. However, we would like to make it clear once more that we do not accept counterfeit goods and this would include the tiles you explained to be ‘18k gold’ which turned out to be counterfeit. We also do not accept marble with deep cracks running through them. We ask once more that you return to the Terms & Conditions in the agreement which you signed stipulating this. All records will also be duly forwarded to Trading Standards should they require them.

Pearlly Team

Noté 1 sur 5 étoiles

On August 5 SCAMMERS

On August 5, 2022 I ordered a mobility scooter from Pearlly. It is now October 17, 2022. I have not received my scooter. I have e-mailed Pearlly 15 times and never received an answer. In these e-mails I have ask Pearlly to send the scooter or reimburse the $49.42 to my card. Still no scooter and no $49.42. This company is praying on the elderly and disabled who live on a fixed income under the poverty level. Then they STEAL their money. Dont buy from Pearlly they are a SCAM.

5 août 2022
Avis spontané
Logo de Pearlly

Réponse de Pearlly

Hi Sherry,

Sorry to hear of your negative experience. Unfortunately - we do not & have never sold scooters of any kind. If you check our website you'll see that we don't sell actually items online - we only purchase. Moreover, we are based in the UK and not a country that uses dollars as currency as your review suggests. We ask that you please check once again to find the actual company you dealt with.

Many thanks.

Noté 1 sur 5 étoiles

SCAM

Such a shame this page has “verified” this scam ghost company. Go and check their insta page which doesn’t exist. Their Facebook page name doesn’t match their company name and their website doesn’t feature a physical address. SCAM !

18 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Great to deal with

Great to deal with, good communication all round and always returned messages, picked up furniture on date and time given and payment made when mentioned, recommended!

6 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service!

I must say I am happy about their service. We were a bit concerned about negative feedback here initially. However, based on our email conversation, we agreed on the price and collection date, and everything went to plan. Great service and payment received before taking goods.

17 janvier 2022
Avis spontané

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