PECRON Avis 50

I contacted Pecron inquiring about the E3800LFP with Extended batteries. Quick, professional, and Friendly service. Order two 3800 systems with 12 Extended batteries. The process with quick and without any hickups. The two 3800's and the 240V box arrived a couple of days ago in perfect condition. The batteries will be here in two days. I already have a rack system built and ready to mount the whole system on. Great people to work with, and excited to get the whole system together and hook it up to the house.

I have had a wonderful experience with customer service, specifically "Kein." I had some issues with a unit I bought and he has addressed every issue I had quickly and even gave me an upgrade considering what happened in my specific case. Thank you so much Kein for all your help in this situation, It really means a lot to me

I have owned my Pecron E3600 & EP3000 for over one year. Initial unboxing , assembly and operation went flawlessly. All cables and related items were enclosed with no missing items. My experience thus far has been exemplary in all respects. Their Technical/Customer Service has been very helpful in answering inquiries. As to the actual performance of my units, it has been as expected. I ran my Refrigerator for 4+ days, my 52" TV for 5+ days and computers, printer and charging stations on a continuing basis. I must send kudos to Manuel and Lily for their prompt response to any of this novices inquiries. Richard Shafer

Kein has helped me several times to help me learn app. Always responded usually next day to messages.

I have the E1000LFP. The unit fits my needs for portability over power. But having the expansion port gives me the ability to add capacity when needed. I've tested it up to 1900w continuous run time and found it to be rock solid but will see a decrease in VAC output after about 50% battery. Lowest I recorded was 114vac which is still within 5%.

The unit struggles to, but will, start and run my 12amp circular saw. The inrush current on this saw is large, near 22amps and the E1000 handled it.

I had an issue (self induced) and fried a few capacitors on the main control board. This was completely my fault as I mistakenly fed current into the 12v output port. I hadn't realized my brother's camper converter was still selected on and when his wife fired up their generator for coffee we back fed somewhere in the neighborhood of 50amps into the output port.

Again, my fault. I contacted Pecron just to explain the situation in hopes that a warning or maybe firmware update could prevent another from frying their unit like I did.

I was greeted kindly and asked some questions about my experience and if I would be willing to replace the board myself. I have an engineering background and have worked with electronics for years. I agreed to accomplish the work myself and Pecron sent me a new board free of charge!

I am more than pleased to announce that the unit functions perfectly again. This is excellent modular design! My experience with their customer service has been first class all the way. I received timely responses and was treated more than fair.

Lily, thank you!

They have earned a lifelong customer after this experience.

I've gone thru EVERY name brand batteries and none compare to pecron, the price is perfect, the options are amazing and the customer service is unlike any other. If your in search for a back up battery look no further than pecron. I own 3 of various sizes and thats just my starting point!.

Αγόρασα το 2400 στις 10 Ιανουαρίου και ακόμα δεν έχω παραλάβει, τους στέλνω email - chat - Tel δεν απαντάνε πουθενά και δεν έχω καμία ενημέρωση.

I ordered an F3000LFP to use in my camper trailer as my main power source with solar charging. When it arrived the first thing l did was to charge it with AC. From 60% to 100% in :15. I had a little trouble getting the app to work properly, but Lily at customer service helped me out with that and now it is functioning fine. The next day I hooked it up to my trailer on a temporary basis and it performed very well for what I used it for. I plan on working towards a more permanent installation in the days ahead. Overall, I am very pleased, both with the unit and with the customer service.

Update 20.03: After this review, the seller contacted me and I received the product two weeks later. However, the item arrived without warranty documentation.

Original review 3.03:
I ordered an E1500LFP on January 21, and from the very beginning I did not receive any order confirmation or order number to my email (including spam).

After 15 days, I contacted the seller to request my tracking number, as due to blackouts in Ukraine I urgently needed the station for basic survival needs. Instead of providing clear information, they responded with generic, scripted messages saying that my model was out of stock and, as an apology, they could upgrade me to a more powerful model at no additional cost, with expected shipping at the end of February or beginning of March.

I asked again for my original order number, but they replied that they had already updated my model and would send a new order number later. I clearly stated that I did not agree to any change and asked for my order number again — for the fifth time — otherwise I would contact my bank to request a refund.

After that, the communication stopped.

At this point, the bank has not yet refunded the money due to some document-related difficulties. I am left without the product, without my money, and without electricity.

Pecron took my money, but can't deliver the E3600LFP I ordered, even after almost a month for a product that's listed in stock.

On top of that, Pecron either didn't inform me or promised to ship my E3600LFP within days, and then didn't. Multiple times. All communication had to be initiated by me, never once was I informed proactively about issues with their order fulfillment.

Then, when I had enough and gave them a deadline, Pecron again promised to send the unit, but didn't. The consequence of not meeting the deadline was a request for cancelation of my order, including a refund. Total silence since.

So, nothing left but initiating the dispute process with my payment provider.

The Pecron E1000LFP has been a great choice - the 20A DC output easily powers my fridge, lights, and diesel heater through a fused hub. It's a reliable DC source and solid off-grid solar generator.

I'm just starting to learn about solar power. I bought the F3000LFP with 2 solar panels and the cart. This unit does not have as many features as some of it's competitors but the build quality seems solid and it costs a lot less. I had issues with the solar panels and I'm happy to say that their email support (Kein) solved the problems. I would buy from Pecron again.

I have ordered an expandable portable power station in December. I never received an email confirmation regarding my PO. I have contacted them and they said that my order will be shipped a month later and that they will inform me after the shipping. Now 45 days have passed and no information at all. Don't trust this seller, I lost my money for nothing!!!!!!

Kein, the support rep who stayed with me entirely of my issue, was not only very knowledgeable, his demeanor was very gracious. He understood the issue, and he was able to work with the engineers very effectively. Explanations and reason were key in resolving my issue. Pecron has a superb technician in Kein.

I'm really happy with the Pecron E1000LFP portable power station. The 20A DC output suits my setup perfectly, powering a fused DC hub for my fridge, lighting, and diesel heater with no issues. It's a dependable DC power solution and works brilliantly as an off-grid solar generator for everyday use.

The only thing that made my experience great was the tech support provided by "Kein" He was quick to respond to my questions and concerns and bent over backwards to keep me happy. What I didn't like was the extremely long shipping time AND the fact they use "FedEx" which in my personal opinion should not be in the shipping business at all due to their inept delivery practices. In the future I would like to see Pecron offer other delivery carrier options, let your customers choose who delivers their purchases.

I purchased two E3600LFP units with a hub and a 30A charging cable; the power they offer is incredibly affordable. The main drawback of these portable power stations as a dependable solar generator system is that occasionally the Bluetooth and WiFi connections can be challenging.

I love my Pecron E1000LFP portable power station — it works perfectly even in temperatures as low as -20°C. This makes it a reliable solar generator and off-grid power solution for winter camping or cold-weather adventures.

I ordered my F3000LFP back in mid-May when the expansion battery was out of stock. Now that it's here, I'm planning to use this portable power station to run my 12V fridge and keep it charged with solar panels. It's a solid solar generation setup for off-grid trips.

Pecron customer service is terrific. Quick response to inquiries. Recently, I ordered an expansion battery for my main unit. When it arrived, I couldn't connect it to the main unit because the it did not come with a cable to connect to the specific type connector. I contacted customer support and they immediately reponded and sent me the connecting cable without charge. i highly recommend buying from Pecron.com.