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Peoplesafe Avis 

181
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Simon Watkins swiftly came back to my request for a replacement charger for a team member. Have been able to confirm with the team member that they'll receive their device this week due to Simons quic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

There was an issue with my Peoplesafe device, which I initially reported. I was then advised to contact Peoplesafe directly, which I did. The experience was excellent; their team was very helpful and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my first contact with People Safe to report a problem. The response I received was very helpful, and the actions taken resolved my issue quickly and effectively. The matter was urgent, a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Overall, I had a positive experience, with the only drawback being the initial setup process. While the issue was eventually resolved after I was able to speak with someone directly, finding the right... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services aux entreprises
  2. Service d'aide médicale d'urgence
  3. Fournisseur d'équipements de sécurité
  4. Agence de sécurité

À propos de Peoplesafe

Écrit par l'entreprise

Protect your people
Wherever. Whenever.

Peoplesafe is the largest provider of personal safety technology, specialising in:

Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.

Peoplesafe protects over 375,000 employees

Our service provides support for staff working without supervision and gives them the ability to call for help.

It’s an effective control measure to mitigate the risks faced by someone working by themselves.

If you’re looking to protect your people, get a quote or request more information .


Coordonnées de contact

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Protection you can count on

Your people are valuable. Trust us to keep them safe

4,7

Excellent

TrustScore 4.5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(181)

148 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Prompt and effective support

We sent a request through email to PeopleSafe and we did receive an almost immediate reply from them, that provided full and clear support to resolve our issue promptly. Well done Kelly!

12 septembre 2025
Avis spontané
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Réponse de Peoplesafe

Hi Paolo - thanks for taking the time to leave a 5* response for the speed and quality of service you received from Kelly.

Noté 5 sur 5 étoiles

Andre went above and beyond with my…

Andre went above and beyond with my expectations for training. I feel more confident is driving up usage and scheduling reports and using the portal to get the most benefit I can for our company.

11 septembre 2025
Avis spontané
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Réponse de Peoplesafe

Hi Julie - thanks for leaving such a glowing review of the service provided by Andre. It's great to see our team exceeding expectations.

Noté 5 sur 5 étoiles

A nice quick and easy response to my…

A nice quick and easy response to my enquiry, issue resolved and followed up in a time frame.

1 septembre 2025
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Réponse de Peoplesafe

Hi Sandra - thanks for taking the time to leave a review of our speedy service to solve your query

Noté 5 sur 5 étoiles

Great Service

Great service rolling out to our company. They sort everything, training, webinars, documentation, they made it very easy and the app has been very well received by staff.

1 août 2025
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Réponse de Peoplesafe

Hi Anthony - thanks for leaving such a glowing review of our onboarding process. We're proud that you've found the process seamless.

Noté 5 sur 5 étoiles

Professional but personable

I have been working with Olly for the last couple of months and found him to be professional and responsive to all of my queries. His demeanor and personality means he's also a pleasure to work with. Thanks olly!

1 août 2025
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Réponse de Peoplesafe

Hi Maureen - it's great to hear how satisfied you are working with Olly on your account and the service he's providing.

Noté 5 sur 5 étoiles

Had quick response and a new device was…

Had quick response and a new device was sent out within 3 days, really happy with the speed of the response and process.

30 juillet 2025
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Réponse de Peoplesafe

Hi Michael - thanks for highlighting the speed of our service to ensure continuity and your safety

Noté 5 sur 5 étoiles

Excellent customer service at every…

Excellent customer service at every step of the process. Tessa & Kadeer have been really helpful & knowledgeable on any issues/queries we have had. Really happy with how things are going so far. Products are great too.

13 août 2025
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Réponse de Peoplesafe

Hi Claire - we're so pleased to hear about the positive experience you're having with our service and Tessa and Kadeer in particular. Thank you for taking the time to leave us a 5* review.

Noté 5 sur 5 étoiles

Exceptional Support and Expertise in Peoplesafe Portal Management

When I first took on the responsibility of managing the Peoplesafe portal for our organisation of over 5,000 staff, I expected a steep learning curve. What began as a daunting task quickly turned into a success story, thanks to consistent practice and the invaluable support I received along the way.

Matthew Francis has been an absolute cornerstone in this journey. His patience, expertise, and willingness to answer every question (no matter how many), have not only helped me master the platform but also given me the confidence to serve as the main point of contact in my organisation. Today, I can effortlessly pull high-level reports and manage the system with assurance, and I owe much of that progress to Matthew’s exceptional guidance.

13 août 2025
Avis spontané
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Réponse de Peoplesafe

Hi Ifeanyi - thanks for leaving such a glowing review. It's so pleasing to hear about such a brilliant success story and the confidence you've got to be the Peoplesafe champion in your organisation.

Noté 5 sur 5 étoiles

Matt was very helpful and talked me…

Matt was very helpful and talked me through the login and data adding process with patience and competency
Very pleased with the whole experience

13 août 2025
Avis spontané
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Réponse de Peoplesafe

Hi Ali - thanks for leaving a 5* review for Matt and the service he provided to you to help get you started on our Nexus portal

Noté 5 sur 5 étoiles

Great training session with Mathew

Great training session with Mathew . I will feel more confident using the Peoplesafe MySOS alarm in the future.

12 août 2025
Avis spontané
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Réponse de Peoplesafe

Hi Sarah - great to hear that your training with Matthew has boosted your confidence in using the service and improving your safety.

Noté 5 sur 5 étoiles

Great service from a team passionate about worker safety

I have been liaising with People Safe since the beginning of the year. The organisation I work for have been exploring lone worker devices and we invited suppliers to demo their product. People Safe were by far the most professional, polished company but it wasn't just a sales pitch - their passion for the safety of workers really came across and they had a developed product roadmap, which just gave us huge confidence in their ability to deliver. Throughout the whole process they understood our strategic goals and discussed how they could help us deliver those.

A particular shout out to Sam Gerrard and Kadeer Joseph who have both been super supportive. There were times where I couldn't give definitive answers because of internal conversations and processes, however I never felt pressure from them to sign up. They were patient, offered me assistance if I needed it and then jumped straight into things once everything had been finalised.

5 août 2025
Avis spontané
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Réponse de Peoplesafe

Thank you so much for trusting in us to protect your people and for taking the time to leave a review. We're delighted to hear that you had a great experience with Sam and Kadeer.

Noté 5 sur 5 étoiles

Training with Matthew

had some training with Matthew today, good knowledge, answered questions, understand the app a bit more now

7 août 2025
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Réponse de Peoplesafe

Hi - thanks for taking the time to leave a review for Matthew and his training session that you attended. Great to know it improved your knowledge on using your Peoplesafe app.

Noté 5 sur 5 étoiles

Easy to understand

Simplified the usage of the app, felt engaged throughout training, trainer able to answer questions

7 août 2025
Avis spontané
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Réponse de Peoplesafe

Hi Samantha - thanks for leaving a 5* review for the training session you attended. Glad that it helped you gain a better understanding of your Peoplesafe app.

Noté 5 sur 5 étoiles

Matt Francis has been excellent at…

Matt Francis has been excellent at helping us to transition our users to this new way of working, tailoring training to meet our needs and helping to overcome hurdles

6 août 2025
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Réponse de Peoplesafe

Hi - thanks for leaving such a glowing review for Matt and the work he's been doing to help your organisation

Noté 5 sur 5 étoiles

Matt has been really good

Matt has been really good with ideas supporting the role out and training of staff for the new devices.

6 août 2025
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Réponse de Peoplesafe

Hi Victoria - thanks for taking the time to provide feedback for Matt's service and support

Noté 5 sur 5 étoiles

Matt was extremely helpful and…

Matt was extremely helpful and knowledge. Took time to assist with what I needed advice with.

5 août 2025
Avis spontané
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Réponse de Peoplesafe

Hi Natasha - thanks for leaving a 5* review for Matt and the service he's provided

Noté 5 sur 5 étoiles

Charge cables

Very quick and easy to sort my issue out, delivery was also quick so I'm very happy with the service.
Thank you

28 juillet 2025
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Réponse de Peoplesafe

Hi Martin - thanks for your positive review. We're glad to see that you're happy with the service and our speed or response.

Noté 5 sur 5 étoiles

Matt was great in helping me to add my…

Matt was great in helping me to add my team to Peoplesafe.

4 août 2025
Avis spontané
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Réponse de Peoplesafe

Hi Jacomi - fantastic to read how helpful Matt was with your Nexus request. Thanks for taking the time to leave us feedback.

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