Pepperfry Avis 478

I ordered a solid wood sofa, one of the Pepperfry brands last month. Initially there was a delay in the delivery but I got a promt call from the Pepperfry team about the delay. They gave me an option to cancel the order if I want to as the delay was over 5 days. I wanted that product specifically so I decided to wait for it. I finally got the order 3days ago and since there was a delay, they ensured that the assembly of legs is also done on same day. The delay was slightly unappreciated but they turned around the experience with proper communication and service.

I recently ordered a sheeshamwood bed from pepperfry and got the order delivered in 5 days. While pepperfry lacks in selling customized furnitures (other sites offer more customised furnitures) , I think the post sales delivery and assembly was very good. The furniture was very well packed so it did not damage and immediately after the delivery, the customer support team called me to get assembly scheduled. What can be better is their product description on site, as the dimensions were slightly confusing for me initially.

DO NOT BUY FROM PEPPERFRY!!!

I paid Rs 22000 for a table ORDER ID: 310491283 and what they send is a scratched table with scratched legs. I asked for return. They took the table and have not refunded my money. I am now consulting lawyers for filing a consumer case. PLEASE DO NOT BUY FROM THEM!!! Once you have paid money they do not respond to your calls and do not respond to your emails!

Pepperfry has amazing collection of Sofas, bed, dinning and coffee tables. Studio has amazing range, amazing staff and well informed on product. They helped me to choose product according to my requirement. Thank you Pepperfry ❤️❤️

Purchased a dining set, got at best deal and the delivery was quick and team is really customer friendly.

Had a wonder experience at pepperfry.

Purchased sofa and the collections are truly amazing abd value for money.

I purchased a mattress and pillows from the Pepperfry website, and was delighted with the experience. The delivery was done earlier than expected and the entire process was completely hassle-free.

We had bought a side cabinet from Pepperfry and the entire experience from placing the order to having it installed was a breeze. The cabinet needed installation so once it was delivered, their carpenter promptly came and assembled the product. The product itself is extremely sturdy and spacious and it also looks wonderful in our room.

Would surely recommend this to others.

I bought a Solidwood lounger six months ago, which is great value for money. It's very comfortable, and the sofa bed opens up with just one spring bend action. I can't stand pull out sofa beds, which are cumbersome, so really appreciate the design and comfort of this one.

It was very great experience and they have new collections im impressed made a purchase will definitely come back again

Wow 27 5 star reviews september!
Pepperfry se sofa mangaya tha 1 mahina pehle aaj delivery aayi to dekh ke shock ho gaya ek leg tooti hui hai backrest bhi hil raha hai delivery wale bhaiya bina help kiye chale gaye customer care ko kiya message kiya loi jawab nahi aaya photo video sab bhej di

Amazing experience. Brought a 7 seater sofa. Fashionable and reasonable price. Good support for delivery and installation. Will highly recommend this 👍

They have an excellent collection, wonderful app interface and to top it all amazing quality.

I've been shopping at Pepperfry for a few years now and I can genuinely say it's been an excellent experience.
Their app and website are both super user-friendly, so browsing and shopping is quite easy.
The people working in their stores are also quite well-informed because they went out of their way to figure out what I needed and suggested the perfect products to me according to the aesthetics of my home's interiors.

I've bought quite a few stuff over the years from them - sofa-bed, dining table, recliner, bar trolley, bookshelves, smaller decor stuff. And they've all been delivered on time, in proper condition, and were assembled promptly.

Shoutout to their carpenters too; one of them went the extra step to install noiseless studs under my chairs and dining table, even though that wasn't a part of his tasks, would've included his name but I can't seem to find it now.
I also really like the quality – everything that I've bought has turned out well-made, well-finished, quite sturdy.
Plus, I usually found great offers on my Credit Cards along with EMI options.
Suffice to say, Pepperfry is my go-to for buying furniture and home décor. They've got reliable service, lovely quality, and expert staff.

I'm happily recommending them to anyone looking to set up or upgrade their home.

Unique Collections and they are very experienced staffs

I've ordered multiple products ranging from home decor, furnishings, kitchen items, bean bag to furniture. Received products in good condition. Loved their products and post sales services. Would highly recommend home decor enthusiast to buy buy this platform. Thank you Pepperfry!

I have bought whole furniture for my house from pepperfry. Wood quality is good and all products are good. Nice experience

I visited their Indiranagar store. I found the staff very helpful and expert. They helped us selecting 3 seater sofa. Was happy with the variety they have on their platform. Product was also delivered in committed timeline.

I had a truly delightful experience shopping with Pepperfry! From the moment I stepped into their experience studio, the staff went above and beyond to help me find options that suited both my style and budget.

The product range is impressive—modern, thoughtfully curated, and of excellent quality. The purchase process was seamless, and delivery was completed exactly on time as promised. The packaging was secure, ensuring the products arrived without any damage. Their installation team also did a commendable job—quick, neat, and completely hassle-free.

I purchased a queen-size bed and a 3-seater sofa, and both exceeded my expectations. The furniture is sturdy, beautifully finished, and exactly as displayed in the studio. It has added a premium look and feel to my home.

Overall, Pepperfry has set a new benchmark for furniture shopping—from the in-studio experience, to delivery and installation, all the way to enjoying a top-quality product at home. I would gladly recommend Pepperfry to anyone seeking reliable service and high-quality furniture.

Had a great experience at Pepperfry studio, Items delivered as per the timing,very satisfied with the service,Thank you team Pepperfry.