Jason and Nolan are big crooks.Always promising things and dont reply to maibox, WhatsApp and take very long to answer calls. I’m still waiting for a call and he still has not, nor has he responded to... Voir plus
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Lisez les avis des autres
Their service is extremely terrible I requested a refund late July we are in October now, you will be told they have a backlog. What kind of backlog that could take this period, why do you say refun... Voir plus
Perfect Dealz phoned me within 3 minutes after placing an order for 2 fat-tyre electric bicycles. The service was excellent, even after delivery of the bicycles which I received within 5 days. I was... Voir plus
L'entreprise a répondu
I got exactly what I was looking for😃I bought a orthopedic memory foam pillow and it helped me sleep much better since I have been struggling to find the right pillow for my neck and shoulder pain. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Maché en ligne
- aussi dans
- Grossiste en produits de beauté
- Magasin de bricolage
- Magasin de jouets pour enfants
- Magasin de produits de beauté
- Magasin entrepôt
Écrit par l'entreprise
Best online store with convenient products, quick delivery and reasonable prices. In-store shopping, In-store pick-up, Door to door delivery. We offer amazing deals, with a wide variety of products. We are also a Wholesaler to the public. Earn extra income by Dropshipping with perfectdealz.co.za. Delivery turnaround time: Gauteng-1 to 3 working days at R65.00 National- 3 to 5 working days at R99.00 Free shipping for orders over R750.00
Coordonnées de contact
Delpark House. 2nd Floor, 77, 5th Street, Wynberg, Sandton, 2090, Johannesburg, Afrique du Sud
- 011 048 2402
- info@perfectdealz.co.za
- perfectdealz.co.za
2,3
Bas
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Not delivered in 1 to 3 working days
On the website the delivery date is 1 to 3 working days. I bought Secret Santa gifts for 11 children, because according to the delivery date it would've been delivered on time. I had to buy new gifts. Very disappointing.
4 décembre 2024
Réponse de Perfectdealz
We sincerely apologize for the inconvenience you've experienced regarding the delivery of your order. We understand how important it was for you to receive your Secret Santa gifts on time, especially with the delivery date clearly indicated on our website.
We deeply regret that we did not meet the expected delivery timeframe, and we understand how disappointing this must have been, especially after you made the purchase with the belief that the gifts would arrive in time.
We take full responsibility for the delay and will investigate what caused this issue. In the meantime, if you would like to discuss options for a refund or any further assistance, please do not hesitate to reach out.
Your satisfaction is very important to us, and we are committed to ensuring this doesn't happen again in the future. Thank you for your understanding
Wrong power banks AGAIN,an item is…
Wrong power banks AGAIN,an item is missing and i was not even informed. I called and was told that they will be collected on Monday,its Wednesday today no updates.
4 décembre 2024
Réponse de Perfectdealz
We sincerely apologize for the ongoing issues with your order and the inconvenience this has caused. We completely understand your frustration, especially with receiving the wrong power banks, an item missing, and the lack of communication regarding the collection.
We are looking into this matter immediately to ensure that the correct items are sent to you and the missing item is delivered. We will also follow up with our team to ensure that the collection is arranged as promised, and provide you with an update on the status of your order.
We understand that this situation has not been handled as smoothly as it should have been, and we truly appreciate your patience as we work to resolve this for you. Please feel free to reach out if you need further assistance or updates in the meantime.
Thank you for bringing this to our attention, and we’ll do everything we can to make it right.
This is not a legit company - they have not delivered any product and have not refunded me
Do not use this company- it’s a scam
They have not delivered my product and have not refunded my money
I have been trying to get my money back for 3 weeks!
20 novembre 2024
Réponse de Perfectdealz
We are truly sorry to hear about the experience you’ve had with your order, and we fully understand your frustration. Please know that we take matters like this very seriously, and we are committed to resolving your issue as quickly as possible.
We apologize for the delay in both the delivery of your product and the refund process. We will look into your order immediately to understand what went wrong and ensure that you receive either the product or a refund as soon as possible.
To expedite this, could you please provide your order number so we can look into it directly? We will prioritize this matter and keep you updated every step of the way.
We value your business, and we are committed to making this right for you.
Thank you for your patience.
Wrong product
The Rotatable Adjustable cleaning mop that I have ordered, is NOT the same one I received! I received a cheap Triangular dust mop. Misleading! And as a reseller I was suppose to receive a coupon code for a further 15% discount, which I NEVER received. I'm so glad that I'm testing out your products, before ordering for a client!
2 décembre 2024
Réponse de Perfectdealz
We sincerely apologize for the mix-up with your order and the frustration it has caused. It’s clear that the product you received does not match your expectations or the description, and we deeply regret the inconvenience this has caused. We also apologize for the missing coupon code for your reseller discount.
We take full responsibility for this error, and we would like to resolve this as quickly as possible. Could you please provide your order number so we can look into sending you the correct Rotatable Adjustable Cleaning Mop and ensure you receive the 15% discount coupon? Additionally, we’ll make sure to double-check the product listings to prevent further misunderstandings.
We truly appreciate you testing out our products and hope this experience doesn’t affect your decision to work with us moving forward. Your satisfaction is very important, and we’re committed to making things right.
You said tent got defects and didn't…
You said tent got defects and didn't refund me until I had to go to your shop a month later
27 novembre 2024
Réponse de Perfectdealz
We sincerely apologize for the inconvenience and frustration you've experienced with the tent, and we understand how upsetting it must have been to wait so long for your refund. We are truly sorry for any delays in processing your refund, and we regret that the issue wasn’t resolved sooner.
Your feedback is extremely important, and we are taking steps to ensure that such delays do not happen in the future. Please know that we are reviewing our processes to improve our customer service and ensure quicker resolutions for issues like yours.
We genuinely appreciate your patience, and if there is anything further we can do to assist or resolve any remaining concerns, please don’t hesitate to reach out.
Thank you for bringing this matter to our attention
Still have not received my order
Still have not received my order, over a week, no follow up from the supplier
26 novembre 2024
Products arrived quick
20 novembre 2024
Great little drone for the right reasons
The product was delivered timeously and it is a great little drone. It's probably all we need for now so we are very happy with it.
14 novembre 2024
Réponse de Perfectdealz
Thank you so much, Claire! We're thrilled to hear that you're happy with your drone and the timely delivery. 😊 If you need any assistance or have any questions, feel free to reach out. Enjoy your new drone adventures!
Pathetic service
Pathetic service!
After more than 2 week our parcel is still not delivered
Nothing done pro-actively from company's side. We are trying to sort out the horrible service with the couriers ourselves.
Update: And the incorrect item just delivered. Red instead of Blue.
I am forced to give you 1 star as I have nothing less to choose.
13 novembre 2024
Réponse de Perfectdealz
We are truly sorry to hear about your negative experience, and we fully understand your frustration with both the delayed delivery and the incorrect item being delivered. This is certainly not the level of service we aim to provide, and we deeply regret the inconvenience it has caused you.
We sincerely apologize for not being more proactive in handling the situation, and we understand how frustrating it must be to have to resolve these issues yourself. We are currently reviewing the matter with our courier partners to understand why the delivery was delayed and how we can prevent this in the future.
As for the incorrect item, we are committed to resolving this right away. Could you please provide your order number so we can arrange for the correct item to be sent to you immediately and assist with a return of the wrong one?
We value your feedback, and we’ll do everything we can to resolve this as quickly as possible. Your satisfaction is very important to us, and we hope to regain your trust.
Lack of communication
Lack of communication. Please note that I still have not received the parcel or the tracking number as we discussed over the phone.
5 novembre 2024
Réponse de Perfectdealz
I sincerely apologize for the inconvenience you've experienced. I understand how frustrating it must be to feel left in the dark regarding your parcel.
We truly value your patience, and I want to ensure that this matter is resolved. I'll personally look into this please send your order number to sales@perfectdealz.co.za.
If you have any other questions or concerns, please don't hesitate to reach out. We're here to assist you and make things right.
Réponse de Perfectdealz
Thank you so much for your 5-star rating, Nonjabulo! 🌟 We're thrilled to hear that you appreciated our comprehensive communication. It’s feedback like yours that motivates us to keep delivering the best service possible. If you ever need anything else, we're just a message away! 😊
Multifunctional storage drain rack
I recently purchased the multifunctional storage drain rack. Was easy to assemble and place onto the area I wanted to use it in my kitchen. Wasn't the colour I wanted but still works perfectly anyway. Is very useful and functional for what I wanted to use it for.
6 novembre 2024
Réponse de Perfectdealz
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you found the multifunctional storage drain rack easy to assemble and useful in your kitchen. We’re sorry it wasn’t the exact color you wanted, but we're glad it still met your needs.
As a token of our appreciation for your understanding, we’d like to offer you a 10% discount on your next order. 🎉 Please send me your order number on sales@perfectdealz.co.za where I can send your coupon code to use at checkout.
Thanks again for your support, and we look forward to serving you again soon!
Wrong product was sent
Wrong product was sent. What I ordered and what I received were 2 different items. Very disappointed with your level of service. Michelle refused to rectify the problem.
16 octobre 2024
Réponse de Perfectdealz
Thank you for your feedback, and we're sorry to hear that you’re disappointed with your recent purchase. Upon reviewing your order, it appears that the product received matches the item selected at checkout. However, we understand that it may not have been exactly what you intended to purchase.
When you reached out to us, we offered an upgrade to the larger product you were looking for, which is a bit more expensive. We’re always happy to assist with exchanges or upgrades, and our team is here to make that process as smooth as possible.
Please let us know if you’d like to proceed with the upgrade or if there's any other way we can assist you. We truly appreciate your understanding and your continued support.
Réponse de Perfectdealz
🌟 We're thrilled to hear that you're satisfied with our delivery time. Your feedback means a lot to us, and we look forward to serving you again soon! 🚚😊
Ordering was simple and user friendly…
Ordering was simple and user friendly and delivery was super fast!
30 octobre 2024
Réponse de Perfectdealz
🌟 We're thrilled to hear that you found our ordering process simple and enjoyed our speedy delivery. Your satisfaction is our top priority, and we look forward to serving you again soon! 😊🚚💨
The facial steamer is not working😢💔
25 octobre 2024
Réponse de Perfectdealz
Hi Wandile,
I'm truly sorry to hear that your facial steamer isn't working as expected 😢💔. We want to make sure you have a great experience with our products, so please reach out to us directly at info@perfectdealz.co.za. We'll gladly assist you in resolving this issue or arranging for a replacement.
Thank you for bringing this to our attention, and we appreciate the opportunity to make things right!
Réponse de Perfectdealz
Thank you so much for the 5-star rating! We're thrilled to hear that our team was friendly and helpful. Providing great service is our priority, and we're glad we could make your experience a positive one. Looking forward to assisting you again! 😊
You have customer ownership keep it up…
You have customer ownership keep it up be blessed
18 octobre 2024
Réponse de Perfectdealz
We truly value our customers and are committed to providing the best service possible. Your support means a lot to us. Be blessed!
Réponse de Perfectdealz
We're thrilled to hear that you had a great experience. Our team works hard to provide the best service possible, and your recognition means a lot to us. We look forward to serving you again!
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