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Lisez les avis des autres

Noté 2 sur 5 étoiles

The container is excellent. I ordered Mojo solid perfume. I can't smell ANYTHING. I've warmed it but makes no difference. Is it just me? So disappointed 😞

Noté 5 sur 5 étoiles

Brilliant selection of fragrance samples! I ordered around the festive period and was surprised my order got to me so quickly. I found the prices from Perfume Muse to be really reasonable as well.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great way to try high end perfumes without spending a fortune on a full bottle. Fast delivery and well packaged with nice personal note included. I do love sampling new perfumes so will definitely re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What can we say? Another swift delivery and quality product. We ordered Xerjoff Casamorati Quattro Pizzi. We are split on this one. Very Soleil Blancesque but with better projection and longevity. Gr... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de beauté

Écrit par l'entreprise

Perfume Muse offers a variety of samples and travel decants of some of the most popular niche and designer fragrances on the market, as well as the most sought-after new releases.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

124 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(124)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great products

Quick delivery and really nice glass atomisers, sealed with tape to prevent leaks. Recommended!

23 mars 2025
Noté 5 sur 5 étoiles

Perfume Club for a third time…

What can we say? Another swift delivery and quality product. We ordered Xerjoff Casamorati Quattro Pizzi. We are split on this one. Very Soleil Blancesque but with better projection and longevity. Great for a summers evening. Thanks for the great service and we look forward to finding something new in the near future.

9 mars 2025
Noté 5 sur 5 étoiles

Good shop

First time ordering from this website and i am impressed! Easy to order and fast delivery! Came packaged in a lovely gift bag aswell. Will definitely be ordering from here again :)

11 mars 2025
Avis spontané
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Réponse de Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Noté 5 sur 5 étoiles

good bottle, service

gioooooooood

3 mars 2025
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Réponse de Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your sample. Hope to see you again soon! 💖

Noté 5 sur 5 étoiles

Great service!

Great service, fantastic samples and very nice note. Thank you very much!

24 février 2025
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Réponse de Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Noté 5 sur 5 étoiles

Money saver

Really happy. Saved some coin purchasing perfumes I wouldn't have liked :)

18 février 2025
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Réponse de Perfume Muse

Thank you so much for your kind review, I'm glad you were able to sample the fragrances you were looking for. We hope to see you again soon! 💖

Noté 5 sur 5 étoiles

Great way to try before you buy full bottle!

Authentic fragrances, well packaged and quick delivery. Will use again!

31 janvier 2025
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Réponse de Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Noté 5 sur 5 étoiles

Lovely website

Lovely website. Fab selection of perfumes to try. Wonderful customer service.

6 février 2025
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Réponse de Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Noté 5 sur 5 étoiles

I bought Billie Elish red perfume as a…

I bought Billie Elish red perfume as a gift for my grandaughter. I received excellent service from Perfume Muse, the perfume was ordered on Sunday evening and arrived Tuesday lunchtime. The perfume arrived beautifully packaged in a gift bag with a sample of perfume. Thank you my grandaughter was delighted.

11 février 2025
Avis spontané
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Réponse de Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and we hope to see you again soon! 💖

Noté 5 sur 5 étoiles

Wow so impressed

Wow so impressed. Received so quickly and the packaging was gorgeous! Thank you so much .

11 février 2025
Avis spontané
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Réponse de Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Noté 5 sur 5 étoiles

Perfume sample

Quick delivery, well package and personal note is a nice touch, recommended

17 janvier 2025
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Réponse de Perfume Muse

Thank you so much for your kind review, I'm glad you had a positive shopping experience with us and I hope you enjoyed your samples. Hope to see you again soon! 💖

Noté 4 sur 5 étoiles

Issue with order quickly resolved.

One of my sample bottles leaked and got all over the others, washing away all the labels. however, arranging a replacement for the leaked bottle was very easy and fast and Isabela was very polite and quick to respond.

2 décembre 2024
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Réponse de Perfume Muse

Thank you for your kind review! I'm very sorry one of your samples was damaged in transit. We take extra care to make sure all samples are sealed and packaged properly, however, on the rare occasion that a sample does arrive damaged, we will always be quick to offer a replacement. I hope you enjoyed your samples and we hope to see you again soon! 💖

Noté 3 sur 5 étoiles

Late delivery

Order of sample finally arrived later than was expected.

9 décembre 2024
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Réponse de Perfume Muse

Hi Jean, I can see on the tracking link that we have provided with your order that Royal Mail delivered your order today, 16th December, at 11:05. Your order was dispatched according to our shipping policy, the next business day after you placed your order, on Tuesday, 10th December. Unfortunately, as it is a very busy period, deliveries might take longer than usual but we will always dispatch all orders on time, however, Royal Mail's delivery timeframe is out of our control. As your order was in fact delivered, I hope you will reconsider changing this review.

Noté 1 sur 5 étoiles

The perfume sample was faked!

The perfume sample was faked!

5 décembre 2024
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Réponse de Perfume Muse

Hi Natalia, we only sell genuine perfume samples, we don't sell fakes and have never sent a fake or diluted fragrance sample. We are a small business and we take great pride in supplying original fragrances and helping customers discover new scents, and we would never sacrifice our integrity by offering fake or diluted samples.

We source all our fragrances from trusted suppliers in the UK, so I can guarantee that the sample you were sent comes from a genuine fragrance.

You ordered a sample of Maison Francis Kurkdjian Baccarat Rouge 540, which was decanted our bottle purchased in 2022 at John Lewis, a trusted retailer in the UK. The fragrance is known for having gone through reformulations over the years, and this is not something we can control. All we can guarantee is that we will only source fragrances from trusted retailers, and we are always happy to provide proof of purchase so customers know exactly where the fragrances were acquired from.

We want our customers to be happy with their purchase, which is why we offer a return service if there's anything you're not happy with.

We had no communication from you prior to this review, and if we did, we would have provided you with a proof of purchase that shows the fragrance is authentic, and we would have accepted a return if you were still not happy with what you received.

We have reached out to you directly via email and provided a proof of purchase for the fragrance bottle used for your sample.

I'm very sorry you were disappointed with your experience and that the fragrance was not what you expected. However, I can assure you you were sent a genuine fragrance sample.

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