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Lisez les avis des autres

Noté 1 sur 5 étoiles

Stronghold für Katzen bestellt am 11.04.2026. Der Kaufpreis wurde via Mastercard umgehend abgebucht. Bis heute ist allerdings keine Lieferung erfolgt. Über den Verschiffungsort Singapure ist das Medik... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been purchasing a yearly supply of Advantage Multi for my cat and dog from Pet Bucket since 2013. I have never had an issue with the products received; all veterinary parasite and heartworm... Voir plus

Noté 5 sur 5 étoiles

Posso solo dire che la mia esperienza è stata perfetta! Oltre ad aver trovato il prodotto che cercavo ad un prezzo incredibilmente concorrenziale, la spedizione è arrivata in Italia in meno di due set... Voir plus

Noté 5 sur 5 étoiles

Our dog Atticus was due for his Simparica Trio and we have just moved and had everything in boxes. Our vet, now 4 states away, suggested I order from Petbucket. Wow what a great suggestion! Our orde... Voir plus

À propos de l'entreprise

  1. Animalerie

Informations provenant de diverses sources externes

Petbucket is an online pet supplies store that offers an extensive range of products to improve and maintain your pet's health. Our range includes high-quality pet treatments, supplements, accessories and other care products for dogs and cats. We offer a wide range of products by well-known brands that can be ordered online swiftly and securely.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

SHIPS FROM SINGAPORE!!

This company SHIPS FROM SINGAPORE!!! I don't want my pet care coming from Singapore!!! Beware!!

12 février 2025
Avis spontané
Logo de Pet Bucket

Réponse de Pet Bucket

Thank you for your feedback. We sincerely apologize for any confusion and frustration caused. As mentioned on our website, we are a UK-based company with an international distribution center in Singapore. We understand your concerns and have already processed a refund as per our previous communication. We are always happy to assist with any query that may arise.

Noté 3 sur 5 étoiles

I've not ordered from this company as…

I've not ordered from this company as of yet, but want to know why a Veterinarian's prescription is not required for some flea and tick products. It is required in the U.S.

23 janvier 2025
Avis spontané
Logo de Pet Bucket

Réponse de Pet Bucket

Thank you for sharing your concerns with us. A prescription is not required to purchase our products, as they are over-the-counter items available where we are located as an international company. We pride ourselves on the quality of our products and stand by our quality guarantee to ensure your satisfaction and that your pet is receiving the best care possible. However, we strongly recommend consulting with your vet to determine the most suitable options for your pet's specific needs, health condition, and any potential allergies.

Noté 1 sur 5 étoiles

I was told the company was from Canada

I was told the company was from Canada. I ordered some Bravecto. The receipt said Hong Kong China. Big Red Flag. I messaged them and they gave me my money back asap to my credit card. They told me it was a UK company doing business in Singapore. Do not do business if you want to lose your money. Sometimes the savings is to good to be true and what is actually in it that possibly could kill your fur baby. Better to pay more and feel safe. I will continue to get in from my vet in which is formulated in Austria and made in Japan and distributed by intervet, Madison NJ 07940 USA

16 janvier 2025
Avis spontané
Logo de Pet Bucket

Réponse de Pet Bucket

Our apologies for any misunderstanding and frustration caused. As advised on our website, we are a UK based company and orders are shipped from our Singapore international distribution center. Petbucket has grown globally over the last few years. Because of this, we took the decision to move our Billing headquarters from London to Hong Kong. This was to make international banking smoother. We are always happy to assist and can confirm the cancellation and refund was processed immediately upon request. We assure you that all products we provide are authentic and manufactured to the highest standards—exactly the same brand, product, dosage, and manufacturer.

Noté 5 sur 5 étoiles

We run a NonProfit Rescue

We run a NonProfit Rescue, and to get the flea meds that we need would cost us thousands of dollars of vet visits just to get the flea meds prescribed. Not to mention their prices here are wonderful. We were able to treat all of our dogs, get rid of the flea issue in all of them, and save thousands thanks to this wonderful website.

18 décembre 2024
Avis spontané
Noté 2 sur 5 étoiles

The website does not tell you this but…

The website does not tell you this but the company is located in the United Kingdom; product is shipped from Taiwan. Price is good however the product took almost a month for delivery and the product (chewable Simparica Trio for Dogs) was hard which my dog would not consume. I had to feed it to him like a pill.

19 décembre 2024
Avis spontané
Logo de Pet Bucket

Réponse de Pet Bucket

Our apologies for any misunderstanding and inconvenience caused. On per our website (https://www.petbucket.com/g/1168823/shipping.html) we advise we are a United Kingdom based company with our international fullfillment house in Singapore. In order to provide you with the absolute best possible prices for all your pet parasite treatments, there's only one little sacrifice we ask of you... shipping time. Orders usually arrive within 10-15 Business days, but can take up to 4 weeks(20 Business days) in rare cases, due to any possible postal delays that can be caused by public holidays.

Noté 5 sur 5 étoiles

Great prices

Great prices, received my order in 15 days I will be using Petbucket again for Simperica TRIO.

26 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fast delivery & great prices

Thank you so much for the fast delivery and excellent prices. I wanted to let you know I am a happy customer. I appreciate the terrific service and that the prices are better than anywhere else on the web.

11 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

詐欺サイト?

もし、商品が不着した場合、こちらのサイトの対応は最悪です。連絡しても、メールが数日間返ってこない。しかも、返ってきたとしても、かなりおざなりなメールが返ってきます。表面上はきちんと対応してますよ的なメールですが、こちらの折り返しメールも確認せずに、こちらのサイトの一方的な言い分で返ってきます。たぶん、時間を伸ばして風化するのを狙ってるんじゃないかな。不着だった時点で一回返金対応して、また再購入の形を取ればなんの問題もないはずですが?なぜそれをしないのでしょうかね。理解に苦しみます。

返答に対して。
連絡は何度もしてますよ。そちらが確認してないだけじゃないですか。それをあたかもこちらのせいにしてますけど、ちょっと違うのではないですか?誠意という言葉知ってますか?

23 octobre 2024
Avis spontané
Logo de Pet Bucket

Réponse de Pet Bucket

お荷物が届かず大変ご迷惑をおかけいたしております。この状況をできるだけ早く解決できるよう、最善を尽くしておりますことをご理解ください。
お荷物がお届きでないため、さらなる対応をさせていただいております。ご連絡を頂きましたすべてのメールを確認させていただいて上で、お客様の確認をお待ちいたしております。確認ができ次第、再発送または商品全額ご返金のお手続きを直ちに始めさせていただきます。お客様にはご迷惑をおかけしておりますが、この件につきましては、問題解決に向けて、引き続きメールにてご連絡をさせていただきます。

Noté 5 sur 5 étoiles

I love Pet Bucket

I love Pet Bucket! My dogs do too! Best prices I have found and staff is super friendly and great to work with. I would highly recommend to any pet owner.

18 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Deceptive practices & unrealistic return policy

Purchased 1 year Heartguard and 1 year Nexguard and received the order. A week later they charged me for a second year of each saying it was an auto renewal. They want me to return the product to Sigapore!
the second order expiration date is one year making a 2 year supply useless. STAY FAR AWAY FROM THIS COMPANY IF YOU LIVE IN THE US.

16 septembre 2024
Avis spontané
Logo de Pet Bucket

Réponse de Pet Bucket

We sincerely apologize for any inconvenience and frustration caused by the recent delivery received. We understand how important it is for you to have control over your orders, and we regret any confusion that may have arisen.

Please be informed that our system is designed to send email notifications 10 days and 2 days before a scheduled recurring order is processed. This is to provide our customers ample time to make any necessary changes or cancellations. Unfortunately, it seems that no cancellation was processed in this instance, resulting in the shipment and delivery of your order.

In line with our return policy, we would be more than happy to refund the returned order.

Noté 5 sur 5 étoiles

좋은 구매였습니다.

높은 환율때문에 제품가격도 많이 올랐지만 여전히 동물병원이나 동물약국에서 구입하는 것보단 싸게 살 수 있는 곳입니다.

11 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Scared

I ordered Revolution 2.6-7.5 kg. I was looking to save money, this stuff is expensive from the vet. I got my package as promised with in 2 weeks. I have 2 cats one 5 yrs old one 15 yrs old. With the first dose I gave them I noticed they both had the same reaction, just a few times they acted like they were walking through a spiders web, also both cats slept for a couple of hours after the dose. I thought little of it, making no connection to the Revolution I had applied. I noticed their itching returned quickly. With the second dose they again went to sleep after the dose, I mention this because when treated with Revolution from my vet their reaction is different, they jump out of my arms and run around trying to escape whatever is on the backs of their necks. Also, with the second dose I noticed slight a tremor of the head in my cats, and the itching returned in days. Now I'm not a vet, but these reactions seem to me to be neurological in nature, and it scared me to death. I can't for absolute certainty say these reactions were from the medication I got from pet bucket, but because of them I am writing this review and I will not re-order.

15 août 2024
Avis spontané
Logo de Pet Bucket

Réponse de Pet Bucket

We were sorry to hear about the situation you are currently facing. Our team is here to assist you in any way we can. We have reached out to you via email to assist.

Noté 5 sur 5 étoiles

Nervous 1st timer... back to order more. 5 Stars

I ordered flea tick heartworm... trio. Received authentic meds in original sealed package. We have 6 foster fails and 5 rescues. Yikes. Last rescue was a puppy in such bad shape vet wasn't sure he'd pull through. Flea and tick infested and too weak to get treated. Of course, within a week the rest of the gang were also infested. I decided to give Pet Bucket a try. Live on an island in the Caribbean. Online shopping can be a problem. Worried, I contacted Pet Bucket. I didn't ask to track the shipment :-( But Pet Bucket checked. Told me the package was at my post office. We checked. It was. Gave all 11 with no bad reactions. They loved the chews. I love Pet Bucket.

21 août 2024
Avis spontané

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