Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Stronghold für Katzen bestellt am 11.04.2026. Der Kaufpreis wurde via Mastercard umgehend abgebucht. Bis heute ist allerdings keine Lieferung erfolgt. Über den Verschiffungsort Singapure ist das Medik... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been purchasing a yearly supply of Advantage Multi for my cat and dog from Pet Bucket since 2013. I have never had an issue with the products received; all veterinary parasite and heartworm... Voir plus

Noté 5 sur 5 étoiles

Posso solo dire che la mia esperienza è stata perfetta! Oltre ad aver trovato il prodotto che cercavo ad un prezzo incredibilmente concorrenziale, la spedizione è arrivata in Italia in meno di due set... Voir plus

Noté 5 sur 5 étoiles

Our dog Atticus was due for his Simparica Trio and we have just moved and had everything in boxes. Our vet, now 4 states away, suggested I order from Petbucket. Wow what a great suggestion! Our orde... Voir plus

À propos de l'entreprise

  1. Animalerie

Informations provenant de diverses sources externes

Petbucket is an online pet supplies store that offers an extensive range of products to improve and maintain your pet's health. Our range includes high-quality pet treatments, supplements, accessories and other care products for dogs and cats. We offer a wide range of products by well-known brands that can be ordered online swiftly and securely.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great company & products

I have ordered from pet bucket multiple times and they have never disappointed me. Products have all been as described and worked well. Good shipping and good prices.

1 août 2024
Avis spontané
Noté 2 sur 5 étoiles

ほかで買ったほうがいいと思います

ネクスガードスペクトラ6包入りを注文
届いたのは3包入り一箱
メールで問い合わせるも一切の返信なし
詐欺サイトだと思います
(2024.8.15追記)
返信がありましたので詐欺サイトの一文は撤回いたします。
(2024.8.29追記)
不足商品を受け取りましたので星は2に改定します
I ordered Nexgard spectra 6tablets.
but I recieved Nexgard spectra 3tablets
I ask them to send another box
and no reply no refund
(2024.8.15 updates)
Reply received
(2024.8.28 update)
I received a missing item

13 août 2024
Avis spontané
Logo de Pet Bucket

Réponse de Pet Bucket

この度は、ご迷惑をおかけいたしておりますことを深くお詫びいたします。確認をとらせていただきましたところ、欠損しておりました商品に関しまして、現在発送準備となっておりますことをお知らせさせていただきます。改めまして、この度は包装内に商品が欠損いたしておりましたことをお詫びさせていただきますと共に、更なるご要望がございましたら、今一度カスタマーサポートまでお知らせいただけますようお願い申し上げます。

Noté 5 sur 5 étoiles

The pet bucket has been a godsend to me…

The pet bucket has been a godsend to me and I’m sure too many people all over the world. I will be buying all my pet products from them. The heartworm medication is a saving grace. I have two pups and it’s expensive to keep dogs or cats, but I can’t thank them enough for their kind words or help and I have Happy fleet pets and the protection from heartworm as well. I can’t live without them. That’s why I am on automatic delivery every three months you can’t go wrong with these people use them. You’ll never go away from them.

3 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great price on flea/ heartworm meds

Great price on flea/ heartworm meds. I bought Simparica trio for 2 dogs and saved about $100 compared to my vet's pricing. It did take a while to receive (i think about 2-3 weeks), but I knew that in advance so I ordered early enough to receive it on time for their monthly application.

24 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

カード決済がうまくいかなかったとでた人は要注意

ネクスガードスペクトラを購入しようとしました。クレカ決済にしたところ引き落としに失敗したとでたので、カードが使える別のサイトで購入しました。当然失敗したので注文確認メールも来ませんでした。しかし約半月後支払いに決済失敗したはずの注文品(ネクスガード)が我が家に届きました。カードの明細を確認したところお金も知らぬ間に引き落としされてました。
クレームをいれるも、ログインしてアカウントを見れが注文が通ったと記録されている、注文確認メールはプロバイダが迷惑メール判定して勝手に削除したのではないか、と。確認したわけではないが、迷惑メールだろうと勝手に削除するようなことは流石にないとわかります。既に横暴ですが、返品送料は着払いでなく商品の5%までしか負担しない、と。こちらを信用してないので客の都合で返品扱いという対応です。うーん…やはり安い分サービスや過失対応はずさんです。

15 juillet 2024
Avis spontané
Logo de Pet Bucket

Réponse de Pet Bucket

この度は当社ウェブサイトにてご注文の際に、何らかのエラーにより「決済が完了しなかった」旨のエラーメッセージが表示され、ご注文を頂いておりましたにもかかわらず、ご注文が確定しなかったとの誤解を招き、そのため、不正決済が行われたかのようなご心配をおかけして大変申し訳ありませんでした。
ご注文の全額返金にて対応させていただいております。更なるご質問がございましたら、カスタマーサポートの方まで改めてお問い合わせいただけたらと思います。
よろしくお願いいたします。

Noté 5 sur 5 étoiles

We love it!

I've been using petbucket.com over a year with no issues. Great prices we are happy with their product and company.

11 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

We have been dealing with Pet Bucket…

We have been dealing with Pet Bucket for more than 6 years and have 4 dogs that we currently order products for including Nexgard Spectra and other items. All their products are top notch, ship promptly and we have always been heartworm neg, and our canines have no parasites period. Highly recommended.

20 juin 2024
Avis spontané
Noté 3 sur 5 étoiles

Overall Pet Bucket is great; just takes a long time to receive order

The ordering process is simple, pricing is great, and the follow-up personalized video was a lovely touch. My only negative comment is regarding how very long it takes to receive the order. I realize that your company is located overseas, but if anything can be done to speed up this process you should do it because people need their pet products/meds in a more timely manner.

23 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Good company

I been ordering through petbucket probably 15. Yrs never had a problem everything shipped in a timely manner

20 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Ships from HONG KONG (March) to US (October)

An order (to be used during flea and tick season) was placed in March and arrived in October. US shoppers be aware that items ship from Hong Kong, so you are not going to see "Next Day" Amazon-like deliveries. It isn't clear why they don't have logistics in place for a US distribution center and avoid long shipping and customs delays. Great prices don't mean much if items don't ship in a timely manner.

4 octobre 2023
Avis spontané
Logo de Pet Bucket

Réponse de Pet Bucket

Our apologize for the frustration experienced regarding the delay in receiving your order.

As per our shipping policy, orders are shipped from either our UK or Singapore warehouse. We aim to deliver your orders within 10-20 working days. However, it seems that there may have been an error or delay in the delivery process.

To assist you further, could you please provide us with your order number? This will help us investigate the issue and take the necessary steps to resolve it promptly. We are committed to ensuring your satisfaction and want to make things right for you and provide the best experience.

Noté 5 sur 5 étoiles

Good prices, good service

I was leery about ordering from a country beyond North America -- afraid I'd lose my money and not get the product I needed. Finally my tight budget led me to try Pet Bucket, and I'm glad I did. My order of Nexgard was priced very reasonably, fulfilled properly and delivered quickly (considering the distance involved). I don't see an expiration date on the boxes, but I'll use the product up over the next six months anyway. I plan to use Pet Bucket again in the future.

1 février 2023
Avis spontané
Noté 1 sur 5 étoiles

I’ve been a customer of petbucket for a…

I’ve been a customer of petbucket for a long time. I was afraid of ordering from them at first because I didn’t know if the products they used were legit. I found out recently they are in fact not legit. I ordered seresto collars from them. 3 months later my dog has fleas. The only resolution petbucket came up with is giving me a discount code of 50% of what I originally paid. This is absolutely outrageous. Not only do I have to buy different fleacare for my dogs, I have to now bomb house, and buy flea shampoo. 0/10 do not buy from this company!

8 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Was skeptical at first but it worked out brilliantly

I was very skeptical about this company based in Australia, shipping from Singapore, taking weeks to arrive. Reading the reviews here were a little doubtful. Decided to take a leap and ordered medication for my dog. Held me breath for a few weeks, the tracking number they send wasn't exactly super reassuring (left the warehouse in Singapore, en-route, arrived at destination country) but it was something. Lo and behold in less than 3 weeks the package arrives at my door step. The medicine had an expiration about 14 months from arrival so not bad. I just hope that it was temperature controlled along the way since the package did mention it should be kept under 30C (which unless it was lying in a hot warehouse I suspect should be okay, plus it's winter time so I did count on that also).
Will report back if I notice any issues with the effectiveness of the product but otherwise VERY happy with this so far.

29 décembre 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus