I ordered a set of steps..not only did they not inflate like they should have they are useless, wouldnt reply other to say wait 3-5 days...waited still same..now no response from them...COMPLETE WASTE... Voir plus
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Easy process when ordering & speedy delivery. Great product and price. Being strip's they are perfect size for smaller dogs. All natural and Aussie owned/produced. Buy local ! Second time purch... Voir plus
I recently purchased the PaWz automatic smart cat litter box. It was sent promptly & well packed. A few weeks later it stopped working. PetPaWz response was quick & efficient & after trying several a... Voir plus
L'entreprise a répondu
- After the cat has used the litter at times the litter rotates and stops - the cat litter always not levelled in its tray - Not sure if the cat litter is being ejected into the bin, rather its... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We have been able to achieve a tremendous growth of about 100% every fiscal year thanks to our thousands of loyal customer base, who motivate us to innovate. Our success is built on trust, a strong bond we form with our customers by providing them the best service combined with exceptional quality. Each of our product goes through rigorous testing and quality assurance to ensure its performance. Buy your pet products at wholesale prices. Save money without sacrificing quality. We manage the whole process from product creation to delivering say a new pet bed right to your door. We cut out middlemen and save you money. Spend your hard-earned money on a holiday instead.
Coordonnées de contact
1/7 Duigan Dr, , VIC 3194, Moorabbin Airport , Australie
- info@petpawz.com.au
- petpawz.com.au
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Disappointed
I purchased what was advertised as the same hooded dog bed, brought it of ebay 2 years ago, my dog loved it, this new one I brought straight from You guys. It's much thinner fur, the hood is much lighter but also with cardboard like stuff supporting it. My dog often can't get into it by himself unlike b4 and wakes Me up many times a night to help, I would even buy another if it was the same hood as the original. Same advertised, same name, but its not, very disappointed
Easy ordering
Easy ordering.
Fast delivery.
Came right to my door.
My dogs love the new pram and it's given us a new lease on life. Off walking again,thank you.
Great product
Easy process when ordering & speedy delivery.
Great product and price.
Being strip's they are perfect size for smaller dogs.
All natural and Aussie owned/produced.
Buy local !
Second time purchasing and will continue to do so.
Highly recommend this business & their products.
Easy to purchase and good tracking
Easy to purchase and good tracking, well done on delivery. Happy with item. Dogs are good with it.
Has a terrible smell even though we are…
Has a terrible smell even though we are changing the bag out daily and topping up the litter. A regretful buy as our cat won't use it due to the smell and I assume the litter isn't cleaned properly.
Will last me season!
The quality of the dog pool is excellent. The size is large and I do question who I bought the pool for as it is really great to have.
Love that the product was delivered so quickly....it was really hot!
Arrived quickly
Arrived quickly . The covering over the steps doesn't have much grip but we were able to attach stock on grip strips so our old dog can climb up to our ute tray. We bought the longest version and it reaches the tray of our Toyota Hilux.
- After the cat has used the litter at…
- After the cat has used the litter at times the litter rotates and stops
- the cat litter always not levelled in its tray
- Not sure if the cat litter is being ejected into the bin, rather its leaking?
- It has an awful smell
This has been such a stressful and lot more work considering it needs to be constantly monitored as it does not fully clean out the remains and leaving the other cat pooing and peeing all over the floor instead. As per your warranty and fair trade guidelines
Just the right size
Just the right size, my lab and cat live their new fluffy bed. Shipped quickly.
Absolutely awesome product!!
Absolutely awesome product!!! The Vacc clipper is really well made and solid! For the price, it has already paid for itself with using it for the first time on my two large breed, long haired collies!!!! Item shipped fast, arrived well packaged and undamaged and product is really easy to use!!!
Does not save time. Just costs you more.
Wish I had of read independent reviews not company ones.
I bought the self cleaning litter box and by far it’s the worst thing to clean. Be prepared to stock up on PPE! The fact you have to pull out the scraper that cleans the poo and was hit all individually let along the sand box. Has actually added more time to the week not less. Too many things to remove to clean. And you’re touching more faecal matter than a traditional litter box. It’s expensive so it’s the first time I’ve wished for something to break so I can go back to the old litter box. I’m just trying to get my monies worth back.
As they say…everything that glitters isn’t always gold. Worst thing I’ve bought in a long time.
PaWz Automatic Smart Cat Litter Box
I am writing to express my deep dissatisfaction with the $600 smart cat litter box I purchased in May 2023. The product has been nothing short of a nightmare. Within the first year, I have encountered numerous issues, including a jammed door that took extensive online research to find the internal reset button, and then temporarily fix. Unfortunately, this solution no longer works, and the door remains jammed open, causing the rake to malfunction and emit error noises that have frightened my cats away from using it.
The unit is extremely difficult to clean, especially in the back where the 'catchment' bag is. Contaminated kitty litter in all the nooks and crannies.
Given the high price point, I expected a reliable and durable product. Instead, I have been left with a non-functional litter box that is now destined for the bin. I am extremely disappointed and feel completely ripped off. I will be sharing my experience on Trust Pilot to warn other potential customers.
I hope you take this feedback seriously and improve the quality of your products.
I have had to spend 'more' money and go back to an old fashioned 'scoop' litter system. At least, IT WORKS!!
Pet calming blanket
Fast delivery and a beautiful blanket. Looks stylish is warm and ver comfortable
My feeder is broken
Hi. I bought a pet feeder from petpawz , but there’s something wrong with it, and the user manual is missing from the box, on app can not find a device . I sent an email and a message on website, but no one has replied
Miss-leading adverts
Miss-leading adverts. Purchased a multifeeder bowl, shows in pics that it comes with two.... it arrived with 1 bowl. No where in the description does it state you need to purchase the extra bowls AND, you can't even buy them on their website! SCAM!!
Non existent customer service
I bought a 4 sided Pawz pen from Lasoo which operates from the same address, and Pawz refuse to tell me how to assemble it, as it won't go together. There are supposed to be instructions in the box. I can't phone either company and customer assistance at PAWZ refuses to help.
A great pen for small puppies but not…
A great pen for small puppies but not sturdy enough for bigger dogs.
Great customer service
Ordered bed and comfort duck for visiting mini poodle. Arrived promptly and dog loved. Problem with stitching on duck and when emailed office there was a prompt response and the duck was immediately replaced. Thank you so much. Great product and certainly recommended this company for customer service.
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