Brilliant customer service by Adam at PH travel, Called about an hour after booking online, checked if we was happy with our booking. Gave great advice if we needed to cancel. Later I realised I made... Voir plus
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Website was very easy to use and I got my flights for a great price! A couple of hours after booking I had a call from a super helpful employee called Michael to confirm my flights. Very much looking... Voir plus
I had a great experience booking my flights through Travies at PH Travel. The whole process was straightforward, and he took the time to find the best options to suit my budget and travel plans. C... Voir plus
Booking was very easy as it was through skyscanner. Michael called me to confirm everything and offered an upgrade from basic ticket to flexible ticket. So quite happy so far. He also mentioned he wil... Voir plus
À propos de l'entreprise
- Agence de réservation de billets d'avion
- Agence de voyages en bateaux de croisière
- Site de recherche de vols
Écrit par l'entreprise
PH Travel is an ATOL, ABTA, IATA protected company dealing with most of the airlines. We try harder to provide best of our services and deals to our customers. Our motto is to Serve the Best.
Coordonnées de contact
Suite 5/6 Ideas House, Station Estate, Eastwood Close, E18 1BY, London, Royaume-Uni
- 02077257000
- customerservices@phtravelltd.co.uk
- phtravelltd.co.uk
4,8
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Amazing service
Amazing service. Adam got my issue solved in seconds and it was very straight forward!
5 juin 2026
Avis spontané
Charles was really good with helping us…
Charles was really good with helping us when we had a issue with the booking
1 juin 2026
Avis spontané
Beware and stay away
Beware and stay away. PH Travel Ltd may withhold your refund forever even when the airline confirms you are eligible for a full refund!
Extremely disappointing experience with PH Travel Ltd.
My flight was affected by regional instability, and the airline confirmed that departures during this period were eligible for a full refund. Despite this, PH Travel Ltd only offered a partial refund, applied unclear fare rules, deducted an admin fee, and refused to pass through the airline’s full refund.
Their own email confirms they were acting as the airline’s agent, so they should not be withholding money the airline has made refundable.
Expedia refunded another flight on the same dates with the same airline in full, which makes PH Travel Ltd’s position even harder to justify.
Worse still, they have not even processed the partial refund they offered. I would strongly warn others against booking with them, especially if you need proper support during disruption or crisis.
23 avril 2026
Avis spontané
Great experience booking my flight with…
Great experience booking my flight with PH TRAVEL LTD. Michael was very helpful, professional, and made the whole process quick and easy. He answered all my questions and provided excellent customer service throughout. Highly recommended!
31 mai 2026
Avis spontané
brilliant service and michael was very…
brilliant service and michael was very helpful
31 mai 2026
Avis spontané
Organised company and Amber phoned as…
Organised company and Amber phoned as soon as booked to confirm
29 mai 2026
Avis spontané
Tricked into giving a good review
After I made the booking one of their customer service reps called me and asked me to leave a positive reviews quoting her name, in return for a flexi ticket. I think I had bought a flexible ticket in the first place anyway. Very odd.
The girl was polite and helpful and I’m sure she was only doing her job, but I felt uncomfortable being forced to give a good review
29 mai 2026
Avis spontané
I spoke to Travies who is very helpful…
I spoke to Travies who is very helpful to solve my concerns in regarding about the size of suitcase.
29 mai 2026
Avis spontané
Great communication
Travies was very helpful and patient. He needed to call the airline for us to confirm some details and called me back straight away. He also called to confirm all the tickets as well as sending an email. Communication wss really good.
28 mai 2026
Avis spontané
My experience was great as I have used…
My experience was great as I have used this to book flights previously and it has been very useful nd I've had a good experience
28 mai 2026
Avis spontané
Amber was very helpful and informative
Amber was very helpful and informative. She called me soon after making the booking, and she answered all my questions.
28 mai 2026
Avis spontané
Smooth transaction
Smooth transaction, Austin has been very helpful and responsive. Selected seats for me! Five stars
27 mai 2026
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I liked Austin
I liked Austin. Was very polite and made the whole process very smooth.
27 mai 2026
Avis spontané
Got my ticket
26 mai 2026
Avis spontané
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