Blijkbaar een keer online zoiets gedaan niet gekozen voor een abonnement! Wat schetst mijn verbazing er wordt elke maand geld afgeschreven!!!! Waarvoor??? Incasso stop gezet. Niet intrappen...foei
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Was charged full subscription because I didn’t cancel before the end of the trial period but company refunded me as a gesture of good will. Might be better if they remind people they are about to be c... Voir plus
Easy to follow instructions and well laid out web pages. Very detailed questionnaire and well explained diagnoses which are rated for closest fit. Useful tool to help with basis for GP visit or self h... Voir plus
L'entreprise a répondu
We contacted them through a contact form late in the evening and got an answer already early in the next morning, with all options listed. Very customer friendly.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
Coordonnées de contact
Pays-Bas
- physiocheck.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Very interesting and detailed app which…
Very interesting and detailed app which may also be helpful for doctors.

Réponse de Physiocheck.co.uk
De level of detail of your assessment…
De level of detail of your assessment was impressive

Réponse de Physiocheck.co.uk
Quick response and positive outcome!
Quick response and positive outcome!

Réponse de Physiocheck.co.uk
I didn't know I signed up for automatic…
I didn't know I signed up for automatic monthly payments, I have canceled and company was gracious enough to refund.

Réponse de Physiocheck.co.uk

Réponse de Physiocheck.co.uk
Very poor customer service whay i…
Very poor customer service whay i pointed out on Trustpilot that the monthly subsciption was not obvious. i am not the only one to point this fault out on their reviews...
Shameful behaviour

Réponse de Physiocheck.co.uk
I don't like that in order to get your…
I don't like that in order to get your results, which are cheap to be fair, although you have to give permission for your card to be accessed and charged at anytime. This scares me. Also, was only told that there is bruising, no mention of dislocation or breaking. Would have been nice to read that and put the mind at ease. We are travelling in a foreign country and thought this would assist. I will say though, support was quick when contacted about cancelling the forced membership. All in all, it may work for you but not for us unfortunately.

Réponse de Physiocheck.co.uk
The exercises were fine
The exercises were fine, but I was too far gone and needed soft tissue work and a cortisone shot. They very courteously refunded my money when I accidently renewed.

Réponse de Physiocheck.co.uk
Something I disliked happened
Something I disliked happened, but Physiocheck reacted absolutely respectful and handled the misunderstanding very respectfully indeed.

Réponse de Physiocheck.co.uk
I requested a refund for the subscription
I requested a refund for the subscription which I didn't realise I had authorised. It was refunded in 2 hours.

Réponse de Physiocheck.co.uk
Excellent service and associated app
Excellent service and associated app. Diagnosed my injury and gave an incredible, incremental plan of rehab exercises. I managed o heal an injury I had been struggling with for over a year before finding Physiocheck.

Réponse de Physiocheck.co.uk
I hadn't read something correctly…
I hadn't read something correctly inadvertently started a subscription I didn't require, have been contacted and offered a full refund. Prior to that the information I gained was good.

Réponse de Physiocheck.co.uk
They really listened to me and I…
They really listened to me and I appreciate their assistance.

Réponse de Physiocheck.co.uk
Unauthorised payment.
As some reviewers have also said, this company takes a monthly payment after the initial £1.99 was taken. The company claims it’s in the fine print but when I went in as a new patient I can safely say this is not the case!
I did not set up an account and I did not authorise the monthly payments. NEITHER of the two emails you sent said anything about a monthly payment.
I will be disputing this with my bank and suggest that others are wary of this company.

Réponse de Physiocheck.co.uk
Overall great experience
I could not find the correct diagnosis when I went to a physical therapist where I live, after three months of going to her we still couldn't figure out the root of the problem, so the therapy was of course not successful. Using the physiocheck questionnaire I got to two diagnosis (for my ankle and for my neck/arm/shoulder) that seem to be correct simply because these exercises now really work and the intensity of the pain is greatly diminished. But that is not the only reason for 5 stars: I could not follow the program for more than a month (busy life at the end of a school year), so I asked for a reset of the exercise program and it was no problem.
I was certainly faced with more…
I was certainly faced with more questions than I would get from my doctor, and seemed to be an all round comprehensive examination.

Réponse de Physiocheck.co.uk

Réponse de Physiocheck.co.uk
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