So far the process has been pretty much idiot proof. When questions need to be ask either the Pinter customer service or the official Facebook page are quick with an answer. Had an issue, contacted c... Voir plus
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Lisez les avis des autres
Great customer service even better beer. I used to spend hours boiling hopping transferring wort making sure not to drop 5 gallon carboys This is definitely the way to go. I call it lazy man’s w... Voir plus
L'entreprise a répondu
Started pretty well - however receiving out of date product isn’t the best. However let me say the issue gets even worse - not only was the press out of date, the hopper had a new best before date p... Voir plus
The Pinter is an excellent piece of engineering. It makes home brewing simple and FUN! It's a perfect way to dip your toes into the world of brewing beer, without getting all wet! And the beers have... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Through our innovation, we’ve created a better, more sustainable way to enjoy Fresh Beer
Coordonnées de contact
Royaume-Uni
- pinter.co.uk
4,4
Excellent
6 k avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Fast delivery price was reasonable
Fast delivery price was reasonable, I would only make one suggestion and that's more choice of beer and ciders etc
7 mai 2026
Avis spontané
Great Tasting Home Experience
This was easy to set up, and the direction was very clear, the joy of making my own at home, I love it great tasting home experience that I recommend. The shipment was fast and the material of the Pinter is very sturdy, the process of ordering was hassle free.
9 mars 2026
Avis spontané
Réponse de Pinter
Hi Saleema,
Thank you for the wonderful feedback! We're delighted to hear that everything from the ordering process to the fast delivery and setup was a smooth experience for you.
It's great to know you're impressed with the build quality of the Pinter—we designed it to be sturdy enough for many years of home brewing!
There's nothing quite like the joy of tapping your own fresh beer at home, and we're so glad you're recommending the experience to others. Happy brewing and cheers to your next batch!
-The Pinter Team
My wife & I are brand new to brewing…
My wife & I are brand new to brewing with Pinter & so we decided to start our beer brewing journey with Deep Shade Coffee Imperial Stout & we ran into a problem with the mixing part so we contacted customer support & they really went above & beyond to insure that our experience was a pleasant one. They ended up providing us with detailed instructions that as of now are not on the app. Tiisetso was extremely professional & very understanding & really wanted us to have a good experience & set us on our way to what we hope will be a wonderful new hobby. Everyone we spoke to in customer service was excellent at their job & if we had any doubts about getting into this, we don’t anymore. Pinter is an amazing company that truly cares about its customers & their experience. A+ across the board & we are looking forward to brewing all of their beers. Once our batch is finished we shall raise a glass to those who helped us get to this point. Cheers!
8 mai 2026
Avis spontané
Réponse de Pinter
Hi Kirk,
Thank you so much for sharing your brewing journey with us. We are thrilled to hear that, despite the initial hiccup with the Deep Shade Coffee Imperial Stout, our team—and especially Tiisetso—could help get you back on track.
We take great pride in our customer support, so hearing that the team went above and beyond to set you up for success means the world to us.
We've also taken note of your feedback regarding the app instructions to ensure other new brewers have a smoother start!
Welcome to the Pinter community! We can't wait for you to tap that first batch and raise a glass. Cheers to many more successful brews!"
-The Pinter Team
Great tasting product
It is great, easy to use and taste great. Only problem I have it that I only have one container and it takes approximately 15-20 days to make a batch. I finish off the container and have to wait to have another great tasting beer. They do make a great product just hard to enjoy all the different tasting beers while waiting for the next batch.
9 mai 2026
Avis spontané
Réponse de Pinter
Hi Jimmy,
Thank you for the feedback! We're so glad to hear you're enjoying the taste and finding the Pinter easy to use.
We totally understand the 'waiting game' struggle—it's hard to stay patient when you know how good the next batch is going to be! Many of our brewers find that having a second Pinter on the go is the best way to bridge that gap, so they never run out.
In the meantime, we hope your current batch is worth the wait. Cheers!
-The Pinter Team
Great beer
I can't think of anything, except having a hard time drinking to new great tasting, fresh tapped pinters every month. When I was in my youth I really could put them down like that. I always give it the old Army try. Thanks!
9 mai 2026
Avis spontané
Réponse de Pinter
Hi Alan,
Thank you for the brilliant review! It sounds like you're giving it a stellar 'Army try'—we certainly appreciate the dedication to the cause.
There's definitely no rush; the best part of fresh-tapped beer is being able to enjoy it at your own pace. We're just glad to be part of your monthly routine. Cheers to you, and thank you for your support!
-The Pinter Team
Great customer service even better…
Great customer service even better beer.
I used to spend hours boiling hopping transferring wort making sure not to drop 5 gallon carboys
This is definitely the way to go.
I call it lazy man’s way to great beer.
Perfect amount of beer for me
I don’t have enough buddies to drink five gallons of beer this is perfect
9 mai 2026
Avis spontané
Réponse de Pinter
Hi Richard,
Thank you for the fantastic review! It sounds like you've definitely earned the right to trade in those heavy carboys and hours of boiling for a more relaxed brewing day.
We love the 'lazy man's way' description—we prefer to think of it as brewing smarter, not harder! It's great to hear that the Pinter size fits your lifestyle perfectly. Quality over quantity always wins.
Easy instructions and fail proof way of…
Easy instructions and fail proof way of brewing enjoying craft beer on tap. I had one small issue and customer service corrected it immediately and made it right......very satisfied.
3 avril 2026
Avis spontané
Réponse de Pinter
Hi Neal,
Thank you for the feedback! We're so pleased to hear that you're finding the process easy and enjoy having fresh craft beer on tap.
We aim for perfection, but when those small hiccups do happen, we're glad our team was able to step in and make it right immediately. Your satisfaction is our top priority!
I only received it today
I only received it today, and you're asking for a review, GD... give it a couple weeks before you start asking for a review....
So, maybe by the end of the month I can give you an honest opinion...
So far, it came well packaged and everything's seem to be included...
Only con: it did not come with written instructions, you have to use the app.... some of us like a picture book to guide us...
So, give it a little time to actually use it and then check in.....
R/ DONALD J MORGAN
8 mai 2026
Avis spontané
Even I can brew beer, why not you?
So far the process has been pretty much idiot proof. When questions need to be ask either the Pinter customer service or the official Facebook page are quick with an answer. Had an issue, contacted customer service and boom, issue resolved!! I have recommended to friends and some have purchased their setup.
5 février 2026
Avis spontané
Réponse de Pinter
Hi James,
Thank you for the fantastic review. We're delighted to hear you've found the brewing process straightforward and easy to follow, and that both our customer service team and community channels have been helpful when questions came up.
It's especially great to know your issue was resolved quickly — providing fast and effective support is something we really value. We also truly appreciate you recommending us to friends and helping grow the brewing community.
Thanks again for your support. Cheers!
-The Pinter Team
If you never brewed beer before you will amaze your friends and probably yourself how easy it is
I brewed beer before and it was a allot of work and time before you can enjoy your result. The nice part of the pinter system is that this process takes 2 weeks.
8 mai 2026
Avis spontané
Réponse de Pinter
Hi Peter,
Thank you for your great feedback. We're really pleased to hear that the Pinter system has made brewing so much more convenient and time-efficient compared to your previous experience.
Reducing the wait while still delivering great results is exactly what we aim for.
It's fantastic to know you're enjoying the simplicity of the process and the quicker turnaround.
We hope you enjoy your brew, and we appreciate you sharing your experience. Cheers!
-The Pinter Team
Out of date products
Started pretty well - however receiving out of date product isn’t the best. However let me say the issue gets even worse - not only was the press out of date, the hopper had a new best before date placed over the top of an old one to try and deceive people as to the best before date of the product. Customer services agreed to send me a feee replacement, I advised I would like my account cancelled as i don’t trust the product anymore and no issue my subscription was cancelled. Imagine the delight when I still received a replacement - but…..the exact same thing had happened and I had an out of date product and a hopper with the same new best before sticker attached.
Approach this subscription with caution
8 mai 2026
Avis spontané
Great customer recovery
Great customer recovery. Fast response and correction of issue
1 mai 2026
Avis spontané
Réponse de Pinter
Hi Brian,
Thank you for taking the time to share your feedback. We're delighted to hear that our team was able to respond quickly and resolve the issue for you.
Providing excellent customer care and effective solutions is always our priority.
We truly appreciate your support and look forward to assisting you again in the future. Cheers!
-The Pinter Team
Subscription hidden in the terms and conditions. Nothing Free.
The website said nothing about a subscription. There was a special offer for free Pinter machinery. "Free" to them means you will pay for the hardware over time as you receive your next 24 obligatory brew packs at $35 to $50 each. Run.
8 avril 2026
Avis spontané
Package Received
Received my Pinter,dock and two beers today. Everything was packaged nicely. It actually came a few days early. Next review will be about the brewing process. Can’t wait to get started.
7 mai 2026
Avis spontané
Réponse de Pinter
Hi BigRich,
Thank you for the fantastic review. We're so pleased to hear your Pinter, Dock, and beers arrived safely and ahead of schedule.
It's great to know everything was well packaged and ready for you to get started. We can't wait to hear how you get on with the brewing process — enjoy the experience and happy brewing!
-The Pinter Team
Very helpful information on my first…
Very helpful information on my first brew
All Good 👍
28 avril 2026
Avis spontané
Réponse de Pinter
Hi Bbb jjj,
Thank you for your great feedback. We're glad the information was helpful for your first brew and that everything went smoothly.
Enjoy the brewing journey, and we're always here if you need any tips or support along the way. Cheers! 🍻
-The Pinter Team
The current Pinter US promotion…
The current Pinter US promotion includes the Pinter plus a selection of beers to brew. This peaked my interest so I decided to go for it. That was until 16 (sixteen) attempts to secure the subscription. I keep getting a prompt stating the phone number I use isn’t valid for their service.????? I have had this number for well over ten years and have never ever heard of this before. I contacted AT&T and they assured me this was indeed a valid number and account. I have been contacted by at least three different customer service representatives about this and NO ONE can come up with an accurate answer. If this is how they approach problems, my faith in their company and service comes into question. Thus far no one has been able to diagnose the issue nor a solution. My feelings are I am not wanted as a client and I should take my money elsewhere.
7 mai 2026
Avis spontané
Réponse de Pinter
Hi Tony,
Thank you for the great review! We're delighted to hear you're finding everything easy to use and enjoying the beer selection.
We're always working to offer a fantastic range of brews for everyone to enjoy. Cheers!
-The Pinter Team
Amazing bit of kit
Amazing bit of kit. As someone who has previously been beer making but not for a while. This is a relatively easy way to get back into the hobby. So much so that I may not go back to the previous way. The clean up is so quick which was one of my main bug bears. Have not tasted the finished beer yet as first beers are still fermenting. But so far really very impressed. The choice of beers is also fairly good. So all round a very happy chappy!
3 mai 2026
Avis spontané
Réponse de Pinter
Hi Simon,
Thank you for such a fantastic review. We're thrilled to hear that getting back into brewing has been such an enjoyable experience and that the simplicity and quick clean-up have made a real difference for you.
It's great to know the system has helped remove some of the frustrations of traditional brewing while still keeping the hobby fun and rewarding.
We hope your first beers turn out brilliantly, and we're delighted you're enjoying the range of beer choices available so far.
Thanks again for your support! Cheers!
-The Pinter Team
The Pinter is an excellent piece of engineering!
The Pinter is an excellent piece of engineering. It makes home brewing simple and FUN! It's a perfect way to dip your toes into the world of brewing beer, without getting all wet! And the beers have all been very tasty as well. Problems are rare, but if they do occur, Pinter customer service is OUTSTANDING! I highly recommend giving a Pinter a try! 😀
6 mai 2026
Avis spontané
Réponse de Pinter
Hi Mike,
Thank you for the amazing review. We're delighted to hear you're enjoying both the simplicity and fun of brewing with the Pinter, and that the beers have been hitting the mark too. It's fantastic to know it's helped make home brewing approachable and enjoyable without the usual complexity.
We also really appreciate your kind words about our customer service team. While we always aim for everything to run smoothly, it's great to hear our support has made a positive impression when needed.
Thanks again for the recommendation and for being part of the brewing community — cheers and happy brewing!
-The Pinter Team
It's an easy process you get better at…
It's an easy process you get better at with repetition and it's fun
7 mai 2026
Avis spontané
Réponse de Pinter
Hi Ralph,
Thank you for your great feedback. We're so pleased to hear you're enjoying the brewing process and finding it easy and fun to use.
You're absolutely right — it only gets better with experience, and part of the enjoyment is discovering new brews and refining the process along the way.
Happy brewing and cheers!
-The Pinter Team
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