Simplicity, the key to all. This product brings brewing to people who would never do anything like this. I have learning difficulties, ADHD and COPD. With these problems and others even I can produce... Voir plus
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Lisez les avis des autres
So far the process has been pretty much idiot proof. When questions need to be ask either the Pinter customer service or the official Facebook page are quick with an answer. Had an issue, contacted c... Voir plus
L'entreprise a répondu
The ordering process was very straightforward and my order was also upgraded free of charge which was also a nice unexpected bonus. I've just setup my first brew which won't be ready for at least anot... Voir plus
L'entreprise a répondu
Started pretty well - however receiving out of date product isn’t the best. However let me say the issue gets even worse - not only was the press out of date, the hopper had a new best before date p... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Through our innovation, we’ve created a better, more sustainable way to enjoy Fresh Beer
Coordonnées de contact
Royaume-Uni
- pinter.co.uk
4,4
Excellent
6 k avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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This is the best place to start being…
This is the best place to start being your own beer. I get sent all materials, so I don't have to find a brew store and go get it. I don't have to boil water/ have a million things to wash. The brewing process is put water in punter then put ingredients in pinter. Shake pinter and let it sit. The app is great and gives you exact steps. If you ever wanted to brew beer, this is the best way/ gateway process there is.
6 avril 2026
Avis spontané
Réponse de Pinter
Hi Lucas,
Thank you for sharing your experience. We're really pleased to hear you've found Pinter to be such an easy and accessible way to get into brewing your own beer.
It's great to know the simplicity of the process, along with the app guidance, has made everything straightforward and enjoyable without the usual hassle of traditional brewing.
We truly appreciate your recommendation and your support. Cheers!
-The Pinter Team
All though I am still on the early…
All though I am still on the early stages of brewing my very first PINTER I ahave already begub to see what will become an oportunity to enjoy the benifits of brerwing my own choices of varying types of beer and enjoying them ay home. Looking forward to many happy brewing days and the results to come. :-}
6 avril 2026
Avis spontané
Réponse de Pinter
Hi there,
Thank you for sharing your experience. We're really pleased to hear you've had such a positive start and are already seeing the potential in brewing your own beer at home.
That first brew is always an exciting step, and it's great to know you're looking forward to exploring different styles and enjoying the results.
We truly appreciate your support and hope you have many happy brewing days ahead. Cheers!
-The Pinter Team
Very good brewing experience
Very good brewing experience, have tried many over the years, love the beer options too.
6 avril 2026
Avis spontané
Réponse de Pinter
Hi Robert,
Thank you for sharing your experience. We're really pleased to hear you've had a great brewing experience, especially with your background trying different methods over the years.
It's great to know you're enjoying the range of beer options as well.
We truly appreciate your support and hope you continue enjoying many more brews. Cheers!
-The Pinter Team
There beer kits and support are amazing
There beer kits are amazing and when I was having issues with my subscription order processing on shop Chloe from there support team was very helpful and resolved the the issue I was having. It honestly was the best customer service I've ever had with any company.
5 avril 2026
Avis spontané
Réponse de Pinter
Hi Cecil,
Thank you for sharing your experience. We're really pleased to hear you're enjoying the beer kits and that Chloe was able to step in and resolve your subscription issue quickly.
It's fantastic to know the support you received stood out so positively—we'll be sure to pass along your kind words to her.
We truly appreciate your support. Cheers!
-The Pinter Team
You get 2 stars just because you want a…
You get 2 stars just because you want a review the actual day I get the product. You also get 2 stars for sending way too many emails. From order to receiving the kit you sent 13 emails in less than 96 hours. People don’t like all that. Just send one to let us know you received the order and maybe one more when it ships. You can say all you need to say in those two emails. It almost makes me want to send it back and change my email address. You’re like the little annoying best friends little brother that just got a new Tonka truck and won’t stop with it.
5 avril 2026
Avis spontané
Réponse de Pinter
Hello Eric,
Thank you for your honest feedback. We really appreciate you taking the time to share it.
We're sorry to hear that the volume of emails impacted your experience. We aim to keep customers informed at key stages of their order, but we understand that too many messages can feel overwhelming. Your feedback on simplifying this to just essential updates has been noted and will be shared with our team.
We hope you enjoy using your Pinter now that it's arrived, and if you need any help getting started, we're here for you. If you'd also like assistance adjusting your communication preferences, feel free to reach out; we'd be happy to help.
Thanks again for your feedback
- The Pinter Team.
The beers are great and easy to brew
The beers are great and easy to brew. The only issue I have is with the Pinter itself. They can get the spout jammed up and difficult to clean. With perseverance I get it off and can do so, but it’s almost like once it’s on it’s staying on. Granted it’s great in the sense of non leakage but still difficult for regular use and arthritic hands. It’s a small grip for an otherwise great product.
6 avril 2026
Avis spontané
Réponse de Pinter
Hi Owen,
Thank you for your thoughtful review!
We're really glad to hear you're enjoying the beers and finding the brewing process easy. That's great to know.
We also appreciate your feedback on the spout/tap. While it's designed to create a secure, leak-free seal, we understand how it can feel a bit stiff and difficult to remove, especially with regular use. Your comments around grip and accessibility are really valuable, and we'll be sure to share this with our product team as we continue to improve the design.
If you haven't already, please feel free to reach out to our support team so we can make sure everything is working as it should and share some tips to make things a bit easier for you. We're always happy to help.
Thanks again for your feedback, and cheers to many more great brews ahead!🍻
- The Pinter Team.
If you like beer 🍺 the Pinter will blow…
If you like beer 🍺 the Pinter will blow you away, the beer is so fresh and delicious it's unbelievable, I've ordered two more orders of the Space Hopper and another Brewer, I'm telling you this is the best, you have to try it at least once, hands down the greatest beer experience you'll ever have.
27 février 2026
Avis spontané
Réponse de Pinter
Hi Brian,
Thank you for such an enthusiastic review. We're really pleased to hear how much you're enjoying the freshness and quality of the beer—it's great to know it's made such an impression.
It's fantastic that you've already gone back for more, especially with Space Hopper and another brew on the way.
We truly appreciate your recommendation and your support. Cheers!
-The Pinter Team
Excellence
Excellence, great choice of beers to choose from with excellent results from each brew. I never knew a home brew could be so easy, I remember as a child, my father would make his own beer with “demijohns” and “rubber bungs” a siphon and old milk bottles, and always seemed to take an age, just for him to say “tastes like sh*te” 😂
Easiest home brew I’ll ever make.
GOD bless the Pinter!!
6 avril 2026
Avis spontané
Réponse de Pinter
Hi Simon,
Thank you for sharing such a brilliant story. We're really pleased to hear how much you're enjoying the range of beers and the results you're getting from each brew.
It's great to hear the comparison to traditional home brewing as well—things have certainly come a long way, and we're glad the Pinter has made the process much easier and more enjoyable.
We truly appreciate your support and are glad it's been such a positive experience for you. Cheers!
-The Pinter Team
Beers are always good
Beers are always good, easy and quick to make, have tried several different ones most to my liking.
5 avril 2026
Avis spontané
Réponse de Pinter
Hi Mr. John Kemp,
Thank you for sharing your experience. We're really pleased to hear you've found the beers consistently good and the process easy and quick to follow.
It's great to know you've been exploring different options and finding plenty that suit your taste.
We truly appreciate your support and hope you continue enjoying many more brews. Cheers!
-The Pinter Team
Easy to order
Easy to order
Delivered quickly and instructions are easy to follow
27 mars 2026
Avis spontané
Réponse de Pinter
Hi Adam,
Thank you for your feedback. We're really pleased to hear you found the ordering process easy, delivery quick, and the instructions simple to follow.
We truly appreciate your support and hope you continue enjoying your brewing experience. Cheers!
-The Pinter Team
Great customer service
Great customer service, Chante helped me and solve my problem instantly. Beer is great. App still has room for improvements.
4 avril 2026
Avis spontané
Réponse de Pinter
Hi Marcos,
Thank you for sharing your experience. We're really pleased to hear you're enjoying the beer and that Chante was able to resolve your issue quickly—we'll be sure to pass along your kind words.
We also appreciate your feedback on the app. We're always looking at ways to improve it, and your input is really valuable.
We truly appreciate your support. Cheers!
-The Pinter Team
Thank you to all the team for pausing…
Thank you to all the team for pausing my membership due to ill health, it's very appreciated and very swiftly sorted.
5 avril 2026
Avis spontané
Réponse de Pinter
Hi David,
Thank you for your kind words. We're really pleased we could support you by pausing your membership and that everything was sorted quickly.
We're sorry to hear about your ill health and wish you all the very best.
We truly appreciate your support and look forward to welcoming you back whenever you're ready. Cheers!
-The Pinter Team
Locked into a 12 month plan without…
Locked into a 12 month plan without been fully informed that I would be. Sneaky that they bill you at 1am and have a 45 minute window to cancel order, no prior email notification of upcoming scheduled delivery or payment.
$248 to cancel if I want to cancel which I do but now can't. Absolutely shocking service.
5 avril 2026
Avis spontané
Réponse de Pinter
Hi there,
We're really sorry to hear about your experience and appreciate you sharing this feedback.
We understand how frustrating this situation must feel, particularly around subscription terms, billing timing, and notifications. This is certainly not the experience we aim to provide, and we never want any part of the process to feel unclear or unexpected.
Our subscription details, including minimum term commitments and billing cycles, are outlined during sign-up and in our Terms & Conditions, but we recognise that this may not always feel sufficiently visible or clear. Your feedback regarding billing times and reminder notifications is especially valuable, and we'll be sharing this with the relevant teams for review.
Please reach out to our support team with your details if you haven't already, and we'll do our best to find a fair solution.
Thank you again for your feedback; it helps us continue improving our service.
- The Pinter Team.
It is fun and the beer tastes good
It is fun and the beer tastes good. Not much to learn
4 avril 2026
Avis spontané
Réponse de Pinter
Hi Barry,
Thank you for your feedback. We're really pleased to hear you're enjoying the process and that the beer tastes good.
It's great to know you found it easy to pick up with not much to learn—that's exactly what we aim for.
We truly appreciate your support. Cheers!
-The Pinter Team
Great service when there was a problem
Problem with part missing order was resolved super fast (on a Sunday!) and with no fuss. Impressed with this level of service.
29 mars 2026
Avis spontané
Réponse de Pinter
Hi David,
Thank you for sharing your experience. We're sorry to hear there was a part missing from your order, but we're really pleased our team was able to resolve it quickly and without any hassle—even on a Sunday.
It's great to know the level of service stood out to you.
We truly appreciate your support. Cheers!
-The Pinter Team
Supermarket redirect
Received a "gift" to try Pinter, best thing ever. Brilliant value, slight hiccup with the APP, but resolved with support, cannot believe got 2 Pinters so can brew two different drinks at the same time. So looking forward to the drinking part.
5 mars 2026
Avis spontané
Réponse de Pinter
Hi Lavinia,
Thank you for sharing your experience. We're really pleased to hear the gift turned out to be such a great surprise and that you're enjoying the value and overall experience so far.
We're glad our team was able to quickly resolve the app hiccup for you, and it's great to know you're making the most of having two Pinters on the go—that's a fantastic setup.
We hope the drinking part lives up to the excitement. We truly appreciate your support. Cheers!
-The Pinter Team
Love the Pinter and my beer!
I’m on my fourth brewing and I have to say that the beer is coming out fantastic. The instructions are extremely detailed and easy to follow. Waiting for my beer is the hardest part of the process. Highly recommend Pinter and their line of beer brewing kits.
4 avril 2026
Avis spontané
Réponse de Pinter
Hi Vinnie,
Thank you for sharing your experience. We're really pleased to hear your brews have been turning out fantastic and that the instructions have been clear and easy to follow.
We completely agree—the waiting is definitely the hardest part, but it's worth it in the end.
We truly appreciate your recommendation and your support. Cheers!
-The Pinter Team
First few months with the pinter has…
First few months with the pinter has been great, ive brewed around 6 different varieties of alcohol and it has all hit the mark very well.
3 avril 2026
Avis spontané
Réponse de Pinter
Hi Liam,
Thank you for sharing your experience. We're really pleased to hear your first few months with the Pinter have been so positive and that the different brews you've tried have all hit the mark.
It's great to know you're enjoying the variety and getting consistent results.
We truly appreciate your support and hope you continue discovering even more favorites. Cheers!
-The Pinter Team
Réponse de Pinter
Hi Robert,
Thank you for your feedback. We're really pleased to hear you're enjoying the beers and the variety we offer.
We truly appreciate your support and kind words. Cheers!
-The Pinter Team
As good as they say, perhaps better
Good product - both kit and fresh brews; good value; great support when needed.
2 décembre 2025
Avis spontané
Réponse de Pinter
Hi Richard,
Thank you for your feedback. We're really pleased to hear you're happy with both the kit and the Fresh Press brews, and that you're finding good value overall.
It's also great to know our support has been there when needed.
We truly appreciate your support. Cheers!
-The Pinter Team
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