PIP HELP CIC Avis 

242
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So glad I came across this organisation . They were so helpful from start to finish . Michelle was my caseworker and she took the stress and weight out of my appeal stage and managed it capably... Voir plus

Noté 5 sur 5 étoiles

David was a real help, allowing me to talk through some concerns I had and giving me a balanced explanation of things relevant to my case. He listened so well and was very kind. Thank you

Noté 5 sur 5 étoiles

Jeremy did my claim from start to finish he was always available . Jeremy kept me informed .guided me through what i didnt understand . I would highly recommend pip help cic . I got enhanced on both .... Voir plus

Noté 5 sur 5 étoiles

I am very grateful to PIP Help and Jeremy for helping my daughter with her successful PIP tribunal case. Before contacting them as her mum and advocate I felt I was getting nowhere but Jeremy and PIP... Voir plus

À propos de l'entreprise

  1. Organisme à but non lucratif

Écrit par l'entreprise

We are a Not-For-Profit Community Organisation supporting the rights and welfare of people with disabilities. We offer practical advice and assistance with all aspects of claiming Personal Independence Payment.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(242)

65 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing Support

Amazing support from Annelin right from the start. She was knowledgeable, professional and always available to answer my queries. I was thrilled by my award, beyond my expectations. I would never have achieved this without the support. Definitely worth the cost for the long term gain. Thank you Annelin and PIP Help
Keep up the good work 👏

27 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I would recommend…

I would recommend Jeremy and the team a million times over for all the help and support they’ve given me over the past 18 months. They took away all the stress from a really difficult time, and I will be forever grateful for that. Thank you again to Jeremy and Linda - you have been amazing! 🌟 🌟 🌟 🌟 🌟

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I cannot thank Julie enough for all the…

I cannot thank Julie enough for all the support, guidance, and reassurance she gave me throughout my PIP tribunal process.

From the very beginning, Julie was understanding, caring, and genuinely compassionate. She took the time to listen, explain everything clearly, and made what felt like an overwhelming situation much more manageable. Her knowledge, professionalism, and dedication were outstanding, but what really stood out was how much she genuinely cared.

Throughout the entire process, Julie was always there to answer my questions, no matter how big or small. She helped ease so much of the stress and anxiety I was feeling and gave me the confidence to keep going when things felt difficult.

Thanks to Julie’s support and hard work, I was awarded the full Enhanced Rate for both components of PIP. I truly believe I could not have achieved this outcome without her help.

If you are looking for someone who is knowledgeable, supportive, and will stand by you every step of the way, I would highly recommend Julie. She has made a huge difference to my life, and I will always be grateful for everything she has done for me.

Thank you, Julie, for your kindness, patience, and unwavering support. 🙏 ❤️

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

PIP help CIC were absolutely amazing…

PIP help CIC were absolutely amazing from start to finish. I was on PIP for years and then suddenly, after my last review it was completely stopped. I have 3 non-curable conditions and it was absolutely ludicrous that it was stopped. Sue from PIP help CIC was wonderful, took time to listen and understood everything. She helped write out the mandatory reconsideration and, because she did this, they actually came back with enhanced for both categories. It was such a relief and I cant thank her enough for all the help. If you are struggling with the PIP review process I can highly recommend this company. Just amazing and thank you again!

24 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Supportive, friendly and professional

I was not in a place where I could negotiate and complete the lengthy answers to the questions. I came across PIP Help Cic online and gave them a call to find out more. They were very honest from the beginning explaining the costs and what’s involved etc. They put me in touch with Gareth who had been extremely helpful and supportive, I couldn’t have done this without his support. He keeps in touch on a regular basis and is very accommodating of short notice changes to appointments. Gareth has been friendly, professional and honest at all times. I have not been awarded anything yet but this review is purely based on the support he has given me.

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience and dealing with Gareth who is so kind and understanding, made the process the best it could be. I couldn’t have got through it without him. Many Thanks

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I cannot thank Sue enough for the…

I cannot thank Sue enough for the support and guidance she gave me during my PIP application. She was understanding, professional and helped explain everything clearly, which took a lot of stress away. Thanks to Sues help I was successful with my claim. I would highly recommend Sue to anyone needing support with PIP.

4 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Michelle was friendly, professional and efficient. Our case was successfully resolved and I wouldn’t hesitate to recommend these services.

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Treated with kindness, compassion and respect

A really great experience talking to Dave, he has been extremely helpful through my tribunal process.
He has given me his time on multiple occasions and always approached me with honesty and compassion. Dave gave me the confidence I needed to succeed at the tribunal and gave me that push which lead to my wife being awarded the enhanced mobility that she was entitled to.
After being lost and knocked back and told false information by many other people, Dave explained things to me properly and treated me with so much respect and I believe this helped me in the end process.
It was too late to use this service for representation but I used it for advice and I’m so glad I did.
Thank you Dave, you really have made a huge difference to our lives!

27 avril 2026
Avis spontané
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Réponse de PIP HELP CIC

Dear Georgia,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Noté 5 sur 5 étoiles

Wonderful guidance and support (Melanie)

I can’t thank Melanie enough for her support throughout my PIP process. From the very beginning, she took the time to truly listen and understand my condition which made a huge difference to me.
She was always in constant contact, regularly checking in and keeping me updated, which really helped ease my worries during what can be a stressful experience. Her patience, kindness, and clear explanations made the whole process feel much more manageable.
Without her help, I honestly feel I would have given up, but thanks to her support I have now been awarded standard for both. I’m incredibly grateful for everything Melanie has done and would highly recommend her to anyone going through the PIP process.
Thank you so much Melanie 💐

22 avril 2026
Avis spontané
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Réponse de PIP HELP CIC

Dear Tracy,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Noté 5 sur 5 étoiles

Highly recommend

My daughter and myself tryed so hard to make sense of the pip application process and failed at the first attempt and again at the MR stage not sure what we did wrong so decided to turn to this company for the appeal I'm sure all the people that work there are fantastic we got Jeremy Jones a brilliant Irish gentleman he was kind caring and incredibly reassuring he prepared and presented our appeal documents in a way that we never could we were terrified to face the tribunal but Jeremy gave us the encouragement we needed stood by us all the way without him we would have gave up which would have been unfortunate for us because Jeremy brought the luck of the Irish with him (well that's what we think) we won the appeal and yes the company takes a fee but we are more than happy to pay as we think Jeremy and the help he gave us was worth every penny thank you so much Jeremy christine and Rachel.

25 mars 2026
Avis spontané
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Réponse de PIP HELP CIC

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Noté 1 sur 5 étoiles

I have called 6 times and every single…

I have called 6 times and every single time that I’ve called the response has been the same.
The receptionist always told me to give them our details such as name, email, phone number, ect.
After taking down the details they just tell us that they will forward the details to the main office and that we should expect a response in 2 hours with an appointment date. After 3 days I have no appointment and nothing has advanced and the receptionist keeps telling us the same thing every call, almost like a script. Absolute waste of our time, and by looking at their responses to other negative reviews on trust pilot they seem to have a very manipulative way of handling things and honestly I am glad I did not receive an appointment from them.
Stay far away from these people.

16 avril 2026
Avis spontané
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Réponse de PIP HELP CIC

Dear Kaf,

We fully understand how frustrating it is for anyone to wait for someone to call you and not receive an answer.

However, you are clearly getting our Non-Profit organisation confused with an another organisation that has a similar name to ourselves.

We do NOT operate a receptionist service to offer Call-Back appointments. Instead we have an online booking system whereby the person makes an appointment with us on a day and a time is most convenient to them. We can't have received any contact from you, because as we said, we don't have any receptionists. And we don't understand how you say we have a manipulative way of handling complaints, as we hardly have any at all, when compared to all the overwhelming positive reviews we consistently receive!

Your review, clearly isn't about ourselves. You have had Zero contact with us directly or indirectly. You have had no experience with our organisation and your review is not truthful.

PIPHELP.org

Noté 5 sur 5 étoiles

Wonderful guidance and support

The words 'thank you' are not enough to convey how grateful I am for the caring, support, and guidance I have received off Jeremy. From my initial application, MR review, and today's Tribunal, Jeremy's support has been unwavering, with me finally today being successful at Tribunal, and being awarded enhanced rate for daily living (already in receipt of enhanced for mobility). Throughout the time this process has taken, Jeremy has been there to support and guide me, and, most importantly, help allay my fears. Thank you 😊

20 mars 2026
Avis spontané
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Réponse de PIP HELP CIC

Dear Karen,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Noté 5 sur 5 étoiles

Words can’t express my gratitude for…

Words can’t express my gratitude for everyone at this charity. The kindness and support start to finish, it also felt so personal. A special big things to Sue, I owe you so much. Thank you!

19 mars 2026
Avis spontané
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Réponse de PIP HELP CIC

Dear Elizabeth,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Noté 5 sur 5 étoiles

Successful PIP Mandatory Reconsideration

Many thanks to Sue at PIP help who took the stress and anxiety out of completing a PIP mandatory reconsideration for my daughter. She was caring, highly professional and advised us on the supporting documentation required. Her detailed report was beyond what we could have done ourselves as it explained in great detail my daughters disabilities and how it affected her daily life. Her previous standard rate award for mobility and daily living were changed to enhanced for both sections, which was what we hoped for. We thought we might have to go to tribunal but Sue’s expert help meant we were saved having to do that. If we had not used PIP Help I don’t think the Department of Work and Pensions would have reconsidered their decision. I thoroughly recommend them.

7 janvier 2026
Avis spontané
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Réponse de PIP HELP CIC

Dear Glenis,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Noté 1 sur 5 étoiles

Be very careful

They claim to be a non-profit but take 50% of back dated payment+ Vat on top. Also read the contract very carefully, they are very shady. I suggest getting an actual lawyer than these people.

20 novembre 2025
Avis spontané
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Réponse de PIP HELP CIC

As an anonymous individual with no direct dealings with our organisation, you have no reasonable basis upon which to make defamatory or disparaging remarks regarding our Not-For-Profit organisation. Such comments are both unfounded and inappropriately rude.

While we welcome genuine, informed feedback on our pricing, it is clear in this instance that the issue is not the percentage charged. Whether our fee were 40%, 30%, 20%, or 10%, the underlying expectation appears to be that our services should be provided without charge. This position is neither credible nor acceptable.

As a registered Not-For-Profit organisation, our fees exist solely to sustain our operations. They enable us to meet staffing obligations, maintain and develop our platform, and cover the essential costs required to deliver a consistent, professional service. Without this structure, our ability to operate - and to support others - would cease.

The expectation of receiving ongoing, qualified, and time-intensive professional support at no cost reflects a fundamental misunderstanding of how an organisation of our kind functions. It is not a model that is viable, nor one we will adopt.

We will continue to engage with individuals who recognise that professional services require appropriate and sustainable funding.

Finally, it is wholly inappropriate to characterise our Not-For-Profit organisation as “shady” while deliberately withholding your identity. Anonymous accusations, such as yours, made without accountability are inherently lacking in credibility and will be treated accordingly.

Noté 5 sur 5 étoiles

I have applied for Pip a few times…

I have applied for Pip a few times previous to my previous claim and declined both times. I found this company and thought I'd give s go. Sue was amazing
She was there every single step of the way
. I could not have done this without her helping me fight my corner
I got awarded and was such a relief after a few failed attempts
Thankyou Sue you really helped me so much . You are a absolute star

13 février 2026
Avis spontané
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Réponse de PIP HELP CIC

Dear Marie,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Noté 5 sur 5 étoiles

I would strongly recommend this company…

I would strongly recommend this company
At a time when I was extremely vulnerable and having to navigate to review my PiP ,
Michelle was such a massive help to me and made the whole process that little easier.
I can’t thank Michelle and PIP HELP CIC, 🙏

13 mars 2026
Avis spontané
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Réponse de PIP HELP CIC

Dear Alan,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Noté 5 sur 5 étoiles

Successful

My friend suggested PIP Help CIC when our application for PIP was refused. I was put in contact with a Lady called Michelle.
This was in September 2025 and since then have been in constant contact.
At the start it’s daunting because there is a lot of information they require for them to act on your behalf. My advice is provide everything requested as soon as possible to avoid delays. If information is needed send as soon as possible.

Michelle was very informative and we often had long telephone conversations with Michelle providing advice to me in relation to my daughter. I will add here everything came via me as I am my daughters appointee.

We applied for Mandatory reconsideration and Michelle drafted a report based on the information I provided her with. I could never have done this myself. She did advise me that most cases fail At this stage and
Then go to tribunal and often win.

We were actually successful with our claim and my daughter was awarded Mobility but failed on standard living which was shocking.

So I advised Michelle to challenge this and that we should have got standard living too. I thought it was then going to be a long process of waiting again but
It wasn’t.

I received a call
From PIP offering my daughter standard living too. Which we excepted straight away. Out of both payments which were backdated to July 25, 50% of the reward plus Vat is paid to PIP Help CIC. I know how Much time and effort Michelle put in with our claim and could never have done this myself as I don’t have the experience or knowledge.

Michelle was so caring and kind when speaking to both myself and my daughter.
Her knowledge is endless and she would
Sometimes give us examples of past claims without using names.
This was to reassure us both that we were not wasting our time.

We had many late night conversations,
Early morning conversations and she even kept in contact while away abroad on holiday. I have so many text messages and
Emails from Michelle so I know how hard she worked on our case.

My Daughter who is very unwell mentally is now getting the financial support she deserves thanks to Michelle who worked so hard.

I will miss speaking with her regularly like we have over the past five months. Her number is stored and will be my friend for life. Thank you to Michelle who is worth her weight in gold. ❤️

13 mars 2026
Avis spontané
Logo de PIP HELP CIC

Réponse de PIP HELP CIC

Dear Lisa,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

Noté 5 sur 5 étoiles

If I could give them 20 stars I would

If I could give them 20 stars I would. I spoke to Dave who was empathetic , understanding of my extremely stressful situation. He spoke to me multiple times including at 9pm at night. Dave has helped calm me, given professional advice that has really helped and my situation. I think it’s really important what PIP help do and more people in similar situations needs to know about them. My friend has used Dave as well who has also been fantastic and gone up and beyond for him as well. I’m so grateful for the support and would definitely recommend. Thank you Dave!

10 mars 2026
Avis spontané
Logo de PIP HELP CIC

Réponse de PIP HELP CIC

Dear Chantelle,

Thank you for your kind words. It was an absolute pleasure to have supported you.

Kind Regards from all the team here at PIPHELP.org

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