I bought a crew neck t-shirt and a pair of joggers. At first I wasn't sure about the t-shirt because the neck was higher than I'm used to and the cotton material was heavy. I love it now. It's my favo... Voir plus
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Lisez les avis des autres
The quality of the sweat shirt was excellent, as was the delivery. But, as with previous purchases, the sizing is strange. With an extra small being snug in the body but with extremely long and nar... Voir plus
Happy with quality of the material - most organic cotton t-shirts are thinner and do not feel quite so soft. Always looking for white t-shirts, vest, cropped t-shirts to wear as under layers so happy... Voir plus
I have to say, I rarely write reviews, but the customer service this company gave was incredible. I ordered some t-shirts as a Christmas gift last year but, due to Royal Mail's strike, there was a de... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍
Coordonnées de contact
16 Great Queen Street, Covent Garden, WC2B 5AH, London, Royaume-Uni
- info@plainandsimple.com
- plainandsimple.com
4,4
Excellent
361 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bad quality
Bad quality. Holes appeared after 18 months. There are much better options from Uniqlo or Lululemon.
4 août 2024
Avis spontané
Réponse de PLAINANDSIMPLE
Hi Doug, so sorry to hear that holes have appeared on your item(s). We pride ourselves on creating quality products using sustainable materials that have been designed to last through countless wears and washes. As long as they have been washed and cared for correctly. Made to be Re-Made all of our clothing has also been designed to be taken back and re-made into new clothing at the end of its life. So don't throw it out, each piece comes with a lifetime guarantee that you can send it back for free, we'll recycle or compost it and reward you with 15% off your next order. We haven't been able to identify your order from your Trustpilot name but kindly email us at info@plainandsimple.com so we can get this sorted for you. Many thanks, Duco (the founder)
Love the clothes and if I order a size…
Love the clothes and if I order a size it fits not to small not to big ,like other companies
5 juillet 2024
The sizes are on the large side. Quality brilliant.
I found your sizes on the large side, I normally used large but I am much happier with Medium.
Your sleeves are too loose for me, both short and long.
However the quality is brilliant so I continue to buy.
11 juin 2024
Dishonest company
The cuts and styles of the clothes are absolutely terrible. Not to mention the company lacks integrity and is dishonest.
1 juillet 2024
Avis spontané
Réponse de PLAINANDSIMPLE
Hi Coral, so sorry to hear you that you were not a fan of the cuts and styles of our clothing. The same returns policy applies to all customers who return items to us where original shipping costs are non-refundable and there is a fixed return fee of £2.95 per order. If you have any questions at any time don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)
Amazing quality!
The quality of their items is second to none! I have one of their Crew Neck white tees and I just love it, it's the perfect everyday t-shirt! I love how sustainable the brand is too.
2 juillet 2024
Avis spontané
Impressive quality cotton
I'm really impressed by the quality of the "Plain and Simple" T shirts and their lovely thick cotton! This time I bought a man's T shirt in medium as the cut was perfect for what I wanted.
3 juin 2024
Simply amazing
Simply amazing! The best customer service I’ve ever had to deal with! Their responses were extremely prompt and reliable. I sent a return in error to them and this was returned to me successfully. They dealt with my issue very professionally and I cannot fault them!
Thank you to all involved! X
24 mai 2024
Avis spontané
Premium Weight T-Shirts
Ordered the premium weight t-shirt in regular fit and found them to be a bit boxy on the body and the sleeves to be very loose. I emailed them about this, they recommended the slim fit which I then ordered. The fit is much better but could still do with some changes, again with the sleeves mostly. The quality of the T-Shirts are great, it does feel like a premium t-shirt. If they address the fitment issues, these would be my go to's everytime.
27 mai 2024
Avis spontané
Really excellent product
Really excellent product
Good price and as they say plain and simple
22 mai 2024
Avis spontané
The Name Says It All.
The Name Says It All.
Great T-Shirts, Sweatshirts and pants.
Feels comfortable and looks good.
5 avril 2024
Great customer service and love the…
Great customer service and love the ethos of company. T shirt fabric was good and I like the colours however the neck is so small I struggled to get it on. I have a petitie frame and never have a problem with a small on a t shirt! It was a shame as I was looking forward to supporting the company!
10 avril 2024
Great quality t-shirts
Great quality t-shirts. I bought the premium XXL, good quality but felt a bit to big. Easily returned and reordered the heavyweight XL. Really impressed with the quality. Paid a lot more in the past for designer t-shirts which are so inferior. Hoping they start to do more colours.
2 mai 2024
Avis spontané
Returning Problems
How do I can return my package back? It is way to small for me.
24 avril 2024
Avis spontané
Réponse de PLAINANDSIMPLE
Hi Florian, no worries at all, to make a return kindly follow this link to our returns portal: https://www.plainandsimple.com/pages/returns - It's an easy step-by-step process where you just need your order number and postcode. We haven't been able to identify your order from your Trustpilot name, but do email us at info@plainandsimple.com if you have any questions. Many thanks, Duco (the founder)
Experience was great
Experience was great , delivery on time the garments are exactly what it says and they are Fab fell amazing with the quality Love it🌟🌟🌟🌟🌟👌
16 mars 2024
Really pleased with the joggers
Really pleased with the joggers, good quality for the price and feel like they'll last a long time. A little hiccough with delivery but the customer service team were on it from the start, very communicative and really made me feel looked after. I wouldn't hesitate to order from them again!
22 mars 2024
Avis spontané
Excellent!
The quality of the product is excellent, delivery is prompt and all the packaging is biodegradable.
22 février 2024
Good quality and ethical, perfect
This was my third purchase from this company and once again very pleased with the product.
8 février 2024
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