I got some great deals before during and after the Cambria "merger." I spent several grand at both sites in recent years, but shortly after buying an unusual Bosch-equipped ebike on steep discount... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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Fast shipping and great sales. The search feature, on the website, has room for improvement. When narrowing searches size type etc. the results seem inaccurate and/or incomplete. This results in w... Voir plus
L'entreprise a répondu
I got exactly the product I was looking for at a fair price in a reasonable amount of time and it was wrapped up professionally from the vendor, and let me tell you, I have ordered Schwalbe tires many... Voir plus
L'entreprise a répondu
Price was better than the large online shops. Parts shipped quickly. My old Bridgestone MB rides again! Happy to support a (somewhat) local business. Definitely will use Planet Cyclery again.
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Planet Cyclery is your one stop online shop for some of the best deals on a whole range of bike parts
Coordonnées de contact
Etats-Unis
- planetcyclery.com
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 79 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Planet Cyclery
Appreciate your feedback! Looking forward to serve you again :)
- Customer Support Team
Réponse de Planet Cyclery
Thank you, Eric! Ride safes :)
- Customer Support Team
Got exactly what I needed before…
Got exactly what I needed before scheduled delivery date
28 août 2026
Réponse de Planet Cyclery
Hope you enjoy the ride! :)
- Customer Support Team
Réponse de Planet Cyclery
Thank you for sharing your feedback. We'll definitely take note of it and improve our return process. Hope you'll have many great rides!
- Customer Support Team
Réponse de Planet Cyclery
Thank you, Matt! Looking forward to serve you again :)
- Customer Support Team
Brand name product for the best price
21 août 2026
Réponse de Planet Cyclery
Thank you, Raymond! Looking forward to serve you again :)
- Customer Support Team
Réponse de Planet Cyclery
Thank you, Mark! Hope to serve you again :)
- Customer Support Team
Réponse de Planet Cyclery
Thank you for leaving us a review!
- Customer Support Team
Réponse de Planet Cyclery
Appreciate your review! Hope to serve you again.
- Customer Support Team
Bought set of tires
Bought set of tires. Very fair price. Shipping was on time. Very good communications.
21 août 2026
Réponse de Planet Cyclery
Appreciate you choosing us for your cycling needs :)
- Customer Support Team
Such a great crew
Such a great crew
Had some shipping damage and they stepped up and made everything right which is ultra rare these days
Great customer service
21 août 2026
Réponse de Planet Cyclery
Thank you for your kind words! Ride safe :)
- Customer Support Team
Great selection
Fast shipping, great price and lots of variety, will keep coming back for more products!
21 août 2026
Réponse de Planet Cyclery
Thank you, Manuel! Appreciate your review :)
- Customer Support Team
Excellent and Easy.. great experience
I got exactly the product I was looking for at a fair price in a reasonable amount of time and it was wrapped up professionally from the vendor, and let me tell you, I have ordered Schwalbe tires many times from lesser vendors and subsequently gotten them shipped every which way; twisted up was the most egregious.. but planet cyclery actually cares and you can tell they take pride in what they do because I got my tire in a1 condition. I'll be coming back for any future orders.
20 août 2026
Réponse de Planet Cyclery
We really appreciate your kind words and your choosing us for your cycling needs! We hope that you love your new tires and wish you many great rides ahead!
Happy cycling :)
- Customer Support Team
Awesome customer service
Delivery was fast. Also I had to exchange for a larger size. The process was smooth n easy! Thanks.
13 août 2026
Réponse de Planet Cyclery
Thank you for trusting us! Appreciate you leaving us a review :)
- Customer Support Team
The right parts delivered on time
18 août 2026
Réponse de Planet Cyclery
Thank you for trusting us! Hoping to serve you again :)
- Customer Support Team
Love the products
Love the products! shipping was quick! Got the lock I wanted on sale and the tube repair kit I had to have.
Thanks!
11 août 2026
Réponse de Planet Cyclery
Thank you for choosing us! Hoping to serve you again in the future :)
Réponse de Planet Cyclery
Thank you, Andrew! Ride safe :)
Works GREAT!!!!
14 août 2026
Réponse de Planet Cyclery
Thank you, Gary. I hope you love your recent purchase! :)
Shipping was inexpensive and fast…
Shipping was inexpensive and fast product was as advertised, thank you so much!
14 août 2026
Réponse de Planet Cyclery
Thank you for sharing your experience and for trusting us!
Réponse de Planet Cyclery
Thank you, James! We hope everything went well with your last order.
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