I got some great deals before during and after the Cambria "merger." I spent several grand at both sites in recent years, but shortly after buying an unusual Bosch-equipped ebike on steep discount... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fast shipping and great sales. The search feature, on the website, has room for improvement. When narrowing searches size type etc. the results seem inaccurate and/or incomplete. This results in w... Voir plus
L'entreprise a répondu
I got exactly the product I was looking for at a fair price in a reasonable amount of time and it was wrapped up professionally from the vendor, and let me tell you, I have ordered Schwalbe tires many... Voir plus
L'entreprise a répondu
Price was better than the large online shops. Parts shipped quickly. My old Bridgestone MB rides again! Happy to support a (somewhat) local business. Definitely will use Planet Cyclery again.
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Planet Cyclery is your one stop online shop for some of the best deals on a whole range of bike parts
Coordonnées de contact
Etats-Unis
- planetcyclery.com
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 79 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Trustworthy seller
Trustworthy seller. Easy to order online. Shipping time was ok. Price was competitive too.
5 août 2026
Réponse de Planet Cyclery
Thank you for your kind words! We really appreciate it :)
- Customer Support Team
Réponse de Planet Cyclery
Thank you! We hope to serve you again soon :)
- Customer Support Team
Thank you for being a reliable and fast…
Thank you for being a reliable and fast shipper. Also your products are really good quality. I can tell by the comfortability, brrathability, and durability of your elbow pads.
3 août 2026
Réponse de Planet Cyclery
Thank you for sharing your experience and for leaving us a review! Happy rides! :)
- Customer Support Team
Great online shop
Took a while to initially return emails but then quickly resolved a sizing change and shipped bike promptly. Great pricing on Kona and other bikes!
4 août 2026
Réponse de Planet Cyclery
Yey! We're happy to hear that you had a good experience with our support team. Hope you love your new gear :)
- Customer Support Team
Bike came as expected and rides great.
4 août 2026
Réponse de Planet Cyclery
Thank you for trusting us as your cycling provider. Ride safe! :)
- Customer Support Team
Easy to find what I needed,Fast…
Easy to find what I needed,Fast delivery, good price. Exact replacement for my SRAM 3X shifter.
30 juillet 2026
Réponse de Planet Cyclery
Hi Kevin,
Hope you're loving your new shifter!
- Customer Support Team
Thanks for distributing the remaining…
Thanks for distributing the remaining Nutcase bicycle helmets. Happiness for the community.
3 août 2026
Réponse de Planet Cyclery
Hi Brian,
Thank you for your review! Happy cycling :)
- Customer Support Team
Réponse de Planet Cyclery
Hi Jason,
Yey! We are looking forward to serve you again :)
- Customer Support Team
Worst communication and customer service
Worst communication and customer service
14 août 2026
Avis spontané
Réponse de Planet Cyclery
We’re sorry to hear you had a frustrating experience. We’d really like the opportunity to look into this and help, but we’re unable to locate an order or account under the name provided.
Please reach out to us with your order details so we can review what happened and assist you directly.
ordered tires got here right away and…
ordered tires got here right away and were at a very good price
30 juillet 2026
Réponse de Planet Cyclery
Hi Sergio,
Happy to hear that you had a smooth experience! Looking forward to your next :)
- Customer Support Team
two bottles in a box
two bottles in a box, just what I wanted/ordered/received
case closed!
29 juillet 2026
Réponse de Planet Cyclery
Hi Kirk,
Thank you for your review! Ride safe :)
- Customer Support Team
Réponse de Planet Cyclery
Hi Joe,
We’re sorry to hear the item didn’t meet your expectations. We understand how disappointing it can be when something doesn’t work out as hoped.
Thank you for taking the time to share your feedback. We truly appreciate it.
- Customer Support Team
I think it might be a little more…
I think it might be a little more accurate than the other part tool chain checker
29 juillet 2026
Réponse de Planet Cyclery
Hi Anthony,
Thank you for taking the time to leave us a review!
- Customer Support Team
I had a "Fit" problem with the cycling…
I had a "Fit" problem with the cycling shoes and the refund process was a breeze, no complaints.
Thank you for being so gracious with the refund, and being so prompt.
20 juillet 2026
Réponse de Planet Cyclery
Hi Robert,
You're welcome, and we're happy that everything was resolved in the end! Hoping we can serve you again in the future :)
- Customer Support Team
I had an item that did not fit and the…
I had an item that did not fit and the return was seamless.
27 juillet 2026
Réponse de Planet Cyclery
Hi Jam,
Happy to see that you had a smooth experience with returning the item. I hope that we can serve you again in the future :)
- Customer Support Team
Réponse de Planet Cyclery
Hi David,
Hope you love your new gear! To many more miles. Happy cycling :)
- Customer Support Team
Always Reliable!
Planet Cyclery does something very well. While it's not exciting or groundbreaking, they are RELIABLE. I've never had any issues with an order, shipping is predictable, and arrives packaged well. What more can you ask for?
24 juillet 2026
Réponse de Planet Cyclery
Hi Chris,
Appreciate your kind words! Thank you for sharing your experience. Ride safe :)
- Customer Support Team
Product arrived quickly and exactly as…
Product arrived quickly and exactly as advertised. Thanks!
14 juillet 2026
Réponse de Planet Cyclery
Hi Brian,
Thank you for trusting us! Happy cycling :)
- Customer Support Team
Purchasing was a breeze
Purchasing was a breeze. Good communication with shipping/tracking updates. Products arrived as described and in good condition.
25 juillet 2026
Réponse de Planet Cyclery
Hi!
Thank you for taking the time to leave us a review :)
- Customer Support Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.