Planet Cyclery Avis 

2 454
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I got some great deals before during and after the Cambria "merger." I spent several grand at both sites in recent years, but shortly after buying an unusual Bosch-equipped ebike on steep discount... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fast shipping and great sales. The search feature, on the website, has room for improvement. When narrowing searches size type etc. the results seem inaccurate and/or incomplete. This results in w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I got exactly the product I was looking for at a fair price in a reasonable amount of time and it was wrapped up professionally from the vendor, and let me tell you, I have ordered Schwalbe tires many... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Price was better than the large online shops. Parts shipped quickly. My old Bridgestone MB rides again! Happy to support a (somewhat) local business. Definitely will use Planet Cyclery again.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires de vélo
  2. aussi dans
  3. Magasin d'articles de sports

Informations provenant de diverses sources externes

Planet Cyclery is your one stop online shop for some of the best deals on a whole range of bike parts


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 79 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(2 454)

477 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

These Guys Offer Awesome Deals On Things You Want!

These guys know how to put on good value driven sales. They also always seem to have exactly what I need at the right time, when I need them.
Highly recommend these guys to anyone!

19 juin 2026
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Réponse de Planet Cyclery

Hi Drew,

We appreciate your kind words! Thank you for trusting us as your partner in cycling.

Till your next order :)

- Customer Support Team

Noté 4 sur 5 étoiles

Good availability and offers

Good availability and offers, bummed returns required to pay postage rather than issuing a label.

Exchange process too a bit longer than expected.

11 juin 2026
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Réponse de Planet Cyclery

Hi Carlos,

Thank you for sharing your experience and honest feedback. Will take note of this to help us improve.

- Customer Support Team

Noté 5 sur 5 étoiles

Great Service as always!

Excellent service, excellent price, great items and fast shipping! Enough said!

9 juin 2026
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Réponse de Planet Cyclery

Hi Jesus,

Appreciate you taking the time to leave us a review. Hope you love your new gear!

- Customer Support Team

Noté 5 sur 5 étoiles

I've been seeking a replacement for…

I've been seeking a replacement for Bike Nashbar where I bought so many things in the past. A friend is a regular customer for Planet Cyclery so I gave it a try. The freshness of my food items was excellent and the packaging was durable. Shipping time was good. Prices were well discounted and there were several options available. I will continue to use Planet Cyclery as my first choice.

9 juin 2026
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Réponse de Planet Cyclery

Hi Fred,

Thank you for your wonderful review! We appreciate you choosing us as your trusted partner in cycling :)

- Customer Support Team

Noté 5 sur 5 étoiles

Positive Experience as always

Great prices, quick shipping, and easy returns on items that didn't fit.

6 juin 2026
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Réponse de Planet Cyclery

Hi RG,

Thank you for taking the time to leave us a review. Hope you had a smooth experience with the return. Ride safe always 🚴🏾

- Customer Support Team

Noté 5 sur 5 étoiles

Genuine Mavic products at affordable price point

Good genuine Mavic products at a good sale price. I just bought a Mavic jersey and jacket that I really did not need but wanted. I have the same jacket in black and been wanting the blue, but the price was always 20 more. Once the price finally came down a bit I decided to get it. Now I can match my kits better. The jersey is a different material from my Greg Lemond, but a quality product nonetheless. I am very happy with my purchase and overall experience with PC. Thank you

13 juin 2026
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Réponse de Planet Cyclery

Hi Carlos,

We're so happy to hear you finally got it! Hope you enjoy the new additions to your kit 😊

- Customer Support Team

Noté 5 sur 5 étoiles

Shipped on time

Shipped on time. Packed well. A pleasure to deal with.

6 juin 2026
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Réponse de Planet Cyclery

Hi Michael,

Thank you for taking the time to leave us a review. Ride safe always 🚴🏾

- Customer Support Team

Noté 5 sur 5 étoiles

Great price

Great price, concise and great website, order arrived as expected

4 juin 2026
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Réponse de Planet Cyclery

Hi Ron,

We appreciate your kind feedback. To many more miles!

- Customer Support Team

Noté 5 sur 5 étoiles

What you need when you need it

Extremely fast delivery so bike was usable on a ride out!👍

4 juin 2026
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Réponse de Planet Cyclery

Hi Brian,

Thank you for choosing us as your trusted partner in cycling 😊

- Customer Support Team

Noté 3 sur 5 étoiles

Ordered on Wednesday

Ordered on Wednesday, shipped later in the week didn't show up in time for customer to take his bike with him on the following Tuesday to Minnesota.

12 juin 2026
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Réponse de Planet Cyclery

Hi Peter,

Thank you for sharing your experience. We have 5 warehouses across the US, and our normal delivery is 1-3 days however, delays can sometimes occur on the courier's side.

Your feedback will be shared with the team. We appreciate your patience.

- Customer Support Team

Noté 5 sur 5 étoiles

Planet Cyclery continues delive!

Planet Cyclery continues deliver top name brands at great prices.

4 juin 2026
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Réponse de Planet Cyclery

Hi James!

Thank you for choosing us and we are looking forward to serving you again in the future 😊

- Customer Support Team

Noté 5 sur 5 étoiles

Got what I wanted

Got what I wanted, no hassle, and on time. What more could you ask for

4 juin 2026
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Réponse de Planet Cyclery

Hi!

We appreciate your thoughtful review. We are happy to hear that everything went smoothly. Happy cycling!

- Customer Support Team

Noté 5 sur 5 étoiles

Great price

Great price. Delivery date as promised.

2 juin 2026
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Réponse de Planet Cyclery

Hi Mellor!

Thank you for leaving a review! We hope you had a smooth experience with us :)

- Customer Support Team

Noté 5 sur 5 étoiles

Thank you Jeff for getting back at me…

Thank you Jeff for getting back at me so quickly and solving the matter. Just an unfortunate thing that solved within 2 days.

8 juin 2026
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Réponse de Planet Cyclery

Hi Kent!

Thank you for taking the time to share your experience. We appreciate your patience and are pleased we could get things sorted out.

- Customer Support Team

Noté 2 sur 5 étoiles

Brakes do not work

The bike arrived on time and was easy to put together. All seemed to be going well until we tried the brakes. They did not work despite troubleshooting. I reached out to customer service multiple times without a response. Unfortunately, our only option is to bring it to a bike shop. I understand things like this may happen, but that does not excuse Planet Cyclerys lack of response/communication which is necessary when purchasing an expensive item online.

14 mai 2026
Noté 4 sur 5 étoiles

Great price on a great item

Great price on a great item. Package was delivered in a timely manner. I will definitely be ordering more on the future.

4 juin 2026
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Réponse de Planet Cyclery

Hi Chris,

We appreciate your kind words! We're excited to serve you again soon :)

- Customer Support Team

Noté 5 sur 5 étoiles

Best deal and shipping

Best deal and shipping. Had the best value for the helmet I needed and really quick shipping as well.

28 mai 2026
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Réponse de Planet Cyclery

Hi Sean,

Appreciate your review! Hope you enjoy your new helmet. Ride safe! :)

- Customer Support Team

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