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Lisez les avis des autres

Noté 3 sur 5 étoiles

Donuts were lovely-althougj somewhat melted but delivery company let you down..they left donuts outside, did not put a card through door so no one knew they were sat out in direct sunlight!

Noté 5 sur 5 étoiles

Delicious doughnuts. Sent as a gift. Delivery communication good and arrived on time. Our nephew loved them. (We know how tasty they are as we were originally sent some as a gift.)

Noté 5 sur 5 étoiles

Speedy delivery, packed fabulous with no toppings on the top of the box or anything which is amazing considering they went through the postal system! Huge sizes, 1 doughnut filled my hand almost.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having been fancying a posh vegan doughnut for weeks, we suddenly remembered 'Planet Doughnut'. Seeing that there were no shops near us..omg they do delivery. We ordered a pick your own box of 6. Wo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de produits alimentaires
  2. Magasin de donuts
  3. Producteur de produits alimentaires
  4. Grossiste en boulangerie

Écrit par l'entreprise

Planet Doughnut specialises in wholesale and bespoke doughnuts for any occasion, wedding or corporate event. Handcrafted in Shrewsbury, Shropshire.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,7

Tous les avis

(195)

83 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Really poor

Really poor.
Donuts were a complete mess by the time they arrived yesterday they were all stuck to the board inside meaning they were unrecognisable from the designs that I’d actually ordered. I instantly emailed as they were for a themed party today and I’ve still not heard back from the company. For the price they charge I would have expected them packaged a bit better especially with the current weather conditions.
Wouldn’t recommended.

19 juillet 2024
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Réponse de Planet Doughnut

Thank you for taking the time to provide this feedback. As per our email reply, we ensure that all our doughnuts leave our bakery in pristine form and packaged correctly. Sadly with the warm weather on Friday it does look like the doughnuts had been temperature abused during transit. With that, we have provided you with a full refund and can only apologise that the doughnuts arrived to you in that way.

Noté 5 sur 5 étoiles

Very good quality and still so fresh…

Very good quality and still so fresh highly recommend

15 juillet 2024
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Réponse de Planet Doughnut

Thank you for taking the time to write a review- we really appreciate it. So glad you loved the doughnuts and we look forward to seeing another order from you soon.

Noté 5 sur 5 étoiles

Superb and fast delivery

Superb and fast delivery. Not only were the donuts delicious but they were beautifully wrapped and well packaged for the transportation

9 juillet 2024
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Réponse de Planet Doughnut

Thank you for taking the time to write a review and for the kind words. We look forward to seeing another order from you soon.

Noté 5 sur 5 étoiles

Doughnuts were 10/10 Presentation and…

Doughnuts were 10/10 Presentation and delivery were perfectly executed

1 juillet 2024
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Réponse de Planet Doughnut

Thank you for the lovely feedback! So glad you enjoyed your doughnuts - we look forward to seeing another order from you!

Noté 5 sur 5 étoiles

Absolutely amazing taste and look so…

Absolutely amazing taste and look so good. Would highly recommend to anyone. Fast delivery and well packaged.

Thank u to Alice for all of your help

27 juin 2024
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Réponse de Planet Doughnut

Thank you for your review. We are so glad we could assist where necessary. Hope your wife had a lovely birthday and enjoyed the doughnuts!

Noté 5 sur 5 étoiles

Easy to order

Easy to order

17 juin 2024
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Réponse de Planet Doughnut

Thank you for your comment!

Noté 5 sur 5 étoiles

The doughnuts tasted great

The doughnuts tasted great, they were very fresh! There was a problem with the delivery and even though it wasn't their fault they were quick to handle the situation so that we didn't miss out as customers. We would definitely order from them again. Thanks so much.

13 juin 2024
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Réponse de Planet Doughnut

Thank you for taking the time to write a review and for your kind words. We look forward to seeing an order from you again.

Noté 5 sur 5 étoiles

Bought a vegan box for my birthday and…

Bought a vegan box for my birthday and love these doughnuts. So far our favourites are the Mango and Mocha 😋 although we still have some more to try. Delivery was really quick and received 9am the following day after ordering which was great.

12 juin 2024
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Réponse de Planet Doughnut

Thank you for your review regarding the Little Mix'ed Box (vegan diddy doughnuts)! They are full of flavours so have fun trying the rest.

Noté 5 sur 5 étoiles

Best doughnuts I've ever had

Best doughnuts I've ever had, pricey but definitely worth it

11 juin 2024
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Réponse de Planet Doughnut

So glad you enjoyed our doughnuts, we think they are the best too!

Noté 5 sur 5 étoiles

The doughnuts arrived safely

The doughnuts arrived safely, fresh, well wrapped and in perfect condition in under 24 hours from despatch. They were absolutely delicious and the whole process was seamless. Will definitely order again.

11 juin 2024
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Réponse de Planet Doughnut

Thank you for your review, it is much appreciated. We look forward to your next order.

Noté 5 sur 5 étoiles

Best donuts ever!!!!!!!!

Tried one of your kinder bueno doughnuts today from the co-op in Danbury. I must say that is the best doughnut I’ve ever eaten in my life!! Amazing 🤩🤤😋

5 juin 2024
Avis spontané
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Réponse de Planet Doughnut

Thank you for purchasing our doughnuts through our stockist, the Co-Op! So glad you loved it and treat dough self to some more ;)

Noté 5 sur 5 étoiles

Amazing doughnuts

Amazing doughnuts, I was so sad when our local planet doughnut closed, but was extremely pleased to discover you can order them online. We will be ordering regularly as they are the best doughnuts by far

30 mai 2024
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Réponse de Planet Doughnut

Thank you for taking the time to write a view! 'Donut' worry, our website is open 24/7 so you can buy any time you want!

Noté 5 sur 5 étoiles

Fantastic donuts!

Fantastic donuts! Great customer service. They got our donuts to our wedding on time and tasting so great. All the guests commented on how yummy there were! And they met with the Groom seal of approval, who is donut obsessed !!!! Highly recommend!

7 mai 2024
Avis spontané
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Réponse de Planet Doughnut

Thank you for the lovely review. We are so glad you loved your doughnuts and they made your day that little bit sweeter!

Noté 1 sur 5 étoiles

Overpriced For what you get

Overpriced For what you get. You could easily and I wish I did get much more for so much less other places. Even Tesco, Asda doughnuts are so much better and cheaper but they also taste better. Really wish I could un spend the money I wasted.

16 mai 2024
Avis spontané
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Réponse de Planet Doughnut

*EDIT*
Having spoken to the customer via email, it was confirmed that doughnuts were bought from a shop. It's important to note that as a supplier, we provide our doughnuts to various stores, local cafes, and stadiums across the UK and whilst Planet Doughnut takes pride in the quality and freshness of products, the ultimate pricing, stock control and freshness when on display in the shop, lies with the relevant shop or end seller. We have spoken to the store in question to remind them of best practices.


I am sorry to hear that you are unsatisfied with your purchase. As I am unable to find your online order with the details provided above, please could you email bakery@planetdoughnut.co.uk so we can investigate your concerns further.

Noté 5 sur 5 étoiles

Lovely tastey doughnuts …

So sad to have lost the shops in Rugeley and Lichfield. GREAT to have the home delivery, it is perfect! Doughnuts tasted great and they all arrived in perfect condition. Thankyou and I'm sure we will be ordering again from you all soon.

15 mai 2024
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Réponse de Planet Doughnut

Thank you for your 5 star review. We are so pleased you loved your doughnut delivery. Don't forget to order before 2pm Mon-Thurs to receive doughnuts next day!

Noté 5 sur 5 étoiles

I wanted a box of mixed doughnuts for a…

I wanted a box of mixed doughnuts for a 15th birthday, delivered to the north of Scotland, they came beautifully packaged on time with a detailed list of allergens, 3 kids carry Epipens so I needed to know. Was above expectations.

21 mars 2024
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Réponse de Planet Doughnut

Thank you for taking the time to write this review. We are so pleased the doughnuts were a hit. Hope to see another order from you soon.

Noté 5 sur 5 étoiles

Planet Doughnut make the most amazing

Planet Doughnut make the best doughnuts, the flavours are delicious and well filled. The non filled ones are also amazing. We don’t have them regularly but I honestly don’t think I ever been disappointed with what I’ve ordered or bought from Sale makers market.

12 mai 2024
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Réponse de Planet Doughnut

Thank you for taking the time to share your review. We are delighted to hear that you love our doughnuts. We look forward to receiving more orders from you!

Noté 5 sur 5 étoiles

Vegan doughnuts!

I first tried planet doughnuts at Colchester zoo for a fright night and I was so excited that there was actually a vegan doughnut and it tasted amazing. So when they announced that there was a vegan order box, I was so excited. It did not disappoint with so many different flavours to try! This is definitely going to be my go to family events and having friends over. I’m hoping in the future they may do a box of normal sized doughnuts that you can order in a small quantity because there was too many for me and my partner to eat even though we did try because they were so tasty!!
They also even had a dog friendly biscuit doughnut that I could add onto my order for my dog to this was a great addition to my order. He loved it thank you so much.

2 mai 2024
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Réponse de Planet Doughnut

Thank you for taking the time to share your review, and for your generous feedback. We are delighted to hear your positive comments regarding our recent introduction of 7 new vegan flavours, complementing our existing range of 5 vegan options. We are currently exploring the possibility of launching vegan classic-sized doughnuts to further enhance our offerings online.

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